The London Mint Office Reviews

Name: The London Mint Office
Rating: 3.52

3.5 Rating 425 Reviews

64 %

of reviewers recommend The London Mint Office

Company Reviews

Metrics

3.5

Based on 425 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

The London Mint Office 1 star review on 25th June 2023

T Green

The London Mint Office 1 star review on 20th August 2022

Qadir Baz

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent prompt service, cannot fault the company”

Helpful Report

Posted 6 years ago

Thank you very much James for your 5 star rating of The London Mint Office! We are delighted to hear that you had an excellent experience with our prompt service and that you have no complaints. We truly appreciate your feedback!

Posted 1 year ago

“The customer service from The London Mint Office is excellent The whole process from initial ordering to the receipt of my coins was simple & problem free. The coins came promptly & I was kept informed. Upon arrival packaged excellently easy process from start to finish. I will order again recommend”

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Posted 6 years ago

Thank you so much for your kind words and 5 star rating, Lorna! We are so pleased to hear that the process from initial ordering to receipt went smoothly and that the coins arrived promptly and were packaged excellently. It is our goal to provide excellent customer service and we are glad we have accomplished that. We look forward to you ordering again and would be more than happy to serve you again!

Posted 1 year ago

“Received the coin as explained on the web page”

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Posted 6 years ago

Hello Martin, Thank you so much for your five-star rating of The London Mint Office! We really appreciate your positive feedback. We are glad to hear that you received the coin as explained on the web page. Thank you for your kind words!

Posted 1 year ago

“A pleasure to do business with, friendly staff who assisted me and managed to get me coins which had been removed from the internet. Delivery was prompt as promised, all in all nice to be treated in this way. I would recommend this company wholeheartedly”

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Posted 6 years ago

Thank you so much KeithS for your 5 star rating of The London Mint Office! We are delighted to hear that you had a positive experience with our friendly staff and that your delivery was prompt as promised. It means a lot to us that you were able to find the coins which had been removed from the internet and that you would wholeheartedly recommend us. Once again, thank you for the great review!

Posted 1 year ago

“Was extremely happy with the level of customer service I received. The agent was very professional and ensured that my call was dealt with in a proficient manner. I was also impressed by the friendly conversational method used by the agent to ensure that my London mint experience was perfect. I must add that this is not just a one off as each time I have called the agents have all been excellent.”

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Posted 6 years ago

Thank you for your generous 5 star rating of The London Mint Office, J! I was extremely pleased with the level of customer service that I received, with the agent being extremely professional as well as conversational. It's reassuring to know that every time I call the agents at The London Mint Office, I can expect the same exceptional level of service.

Posted 1 year ago

“Once I placed my order,through a very easy transaction,I sat back and waited for my goods, I got instant e-mail conformation that the order was placed. A week or 2 later I recieved an e-mail from the London mint apologising as there had been more people than anticipated that had decided to place orders and that it may take more than the 28 days specified with which was in the original purchase,this e-mail alone made me feel happy and appreciated that they had taken the time to tell me that my free coin could be late,I've bought furniture that wouldn't do that for you...I felt I was more than just a number...as it turned out I got an e-mail within a week or so confirming that my order had been sent and if I had any problems regarding any issues to contact them and let them know...the full experience from placing the order to receiving it was fantastic and I certainly would recommend ordering from them...thank you london mint office you made me feel very very happy”

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Posted 6 years ago

Thank you so much for your kind 5 star rating, Amanda! It's wonderful to hear that your overall experience with The London Mint Office was nothing but positive. We really appreciate you recommending us to others and are so glad that we were able to make you feel valued and happy. Thank you for your continued support!

Posted 1 year ago

“Product purchased was excellent quality and arrived quickly and professionally packaged.”

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Posted 6 years ago

Thank you so much for your 5 star rating, Anita! We're so glad to hear that you had a great experience with the product you purchased from The London Mint Office- we're thrilled to hear that it was of excellent quality and that it arrived quickly and professionally packaged. We truly appreciate your feedback!

Posted 1 year ago

“Very quick efficient service. Thank you.”

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Posted 6 years ago

Thank you very much, Frank, for your generous 5 star rating of The London Mint Office! We appreciate your kind words, and are so glad to hear that you enjoyed the very quick efficient service. Thank you!

Posted 1 year ago

“Excellent service. Thank you.”

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Posted 6 years ago

Thank you G, for your 5 star rating of our services at The London Mint Office! We're very pleased to hear that we delivered an Excellent service, and appreciate the kind words. Thank you!

Posted 1 year ago

“Lovely coin shame I can't afford the rest”

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Posted 6 years ago

Thank you for your 5 star rating! We are delighted to hear that you love our coin - it would be great for you to have the rest as well! We hope you can consider adding another to your collection soon. Thank you for your support!

Posted 1 year ago

“Excellent service fast delivery”

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Posted 6 years ago

Thank you so much for the five-star rating, S! We are delighted that you found our services to be excellent and that your delivery was fast. We really appreciate your positive feedback!

Posted 1 year ago

“Great service, quality & values.”

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Posted 6 years ago

Thank you for your 5 star rating of The London Mint Office! It is great to hear that you are satisfied with our services, quality and values. We really appreciate your kind words.

Posted 1 year ago

“Good service”

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Posted 6 years ago

Thank you for your 5 star rating of The London Mint Office, Brian, we are glad to hear you had a great experience with our good service!

Posted 1 year ago

“Very pleased with my order I can’t fault the service from ordering to delivery fantastic service throughout”

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Posted 6 years ago

Thank you so much for the 5 star rating, Nigel! We're extremely pleased to hear that your order from The London Mint Office was delivered to your satisfaction. We're glad that you enjoyed the service.

Posted 1 year ago

“If i have any questions. They allways the answer for me.polite people at the other end of the phone.Not a machine..Which is rare these days..Keep up the good work..Thank you. M.Hoganson.”

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Posted 6 years ago

Thank you so much for the 5 star rating, Michael! We truly appreciate your kind words. We recognize how rare it is to find customer service provided by real people these days, and we are so pleased to know you have been satisfied with the service we provide. We hope to be able to answer all of your questions again in the future. Thank you again for your review!

Posted 1 year ago

“Delivery on time . Well packaged. Good quality service”

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Posted 6 years ago

Thank you so much Tommy for your glowing 5 star rating of The London Mint Office! We are delighted to know that the delivery was on time, the packaging was well done and that you have gone on to experience good quality service from us. We really appreciate your sterling review!

Posted 1 year ago

“They treat you with respect the order was late but they notified me well in advance bravo as well for a great product”

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Posted 6 years ago

Thank you for your wonderful 5 star rating of The London Mint Office! We are delighted to hear that you felt respected and appreciated by our team, and that your order arrived as expected. We truly appreciate your kind words about our product. Thanks again!

Posted 1 year ago

“vary good delivery”

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Posted 6 years ago

Thank you for your 5 star rating of the London Mint Office, John! We are very pleased to have earned your excellent evaluation. We strive to provide great service every time, so we're glad to hear that our delivery was also vary good. Thank you for your support!

Posted 1 year ago

“Every product I have bought, I have received in perfect condition and on time. The website is easy to use and the customer care service is excellent. Five stars from me.”

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Posted 6 years ago

Thank you so much Lynda for your 5 star rating of The London Mint Office! We are incredibly glad to hear that you have had positive experiences with our products, website, and customer service. We strive to provide the best service possible to all of our customers, and your review is a testament to that. We look forward to continuing to serve you in the future!

Posted 1 year ago

“I found The site very easy to use. I ordered my coin and was kept up to date with the whole delivery process. I received my coin in perfect condition and I was very happy. I will definitely use the site again to order more coins etc.”

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Posted 6 years ago

Thank you so much for the 5 star rating Helen! I'm so glad you had an enjoyable experience on The London Mint Office. I'm delighted you found it easy to use and that your coin arrived in perfect condition. We really appreciate your kind words and hope you will use us again soon to purchase more coins and other items!

Posted 1 year ago

The London Mint Office is rated 3.5 based on 425 reviews