The London Mint Office Reviews

Name: The London Mint Office
Rating: 3.52

3.5 Rating 424 Reviews

63 %

of reviewers recommend The London Mint Office

Company Reviews

Metrics

3.5

Based on 424 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

The London Mint Office 1 star review on 25th June 2023

T Green

The London Mint Office 1 star review on 20th August 2022

Qadir Baz

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Reliable and very friendly service. I have been very pleased with all my purchases over the last few years.”

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Posted 6 years ago

Thank you so much for your 5 star rating Laurence. I am delighted to hear that you have had such a positive experience with The London Mint Office and have been pleased with all your purchases over the last few years. We aim to ensure all our customers receive a reliable and friendly service and it is wonderful to see that you have been able to experience that.

Posted 1 year ago

“being prompt,and reliable”

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Posted 6 years ago

Thank you so much for your 5-star rating of The London Mint Office! We value your feedback and are so pleased to know that you found our services prompt and reliable. Thank you for your review!

Posted 1 year ago

“Reliable delivery. With 7 children who have a wide range of interests, I am not cash rich enough to buy your better products but the "postage only" goods satisfy at least some of their curiosity. The presentation packs make a talking point but it is unlikely that we shall fill them. But thanks for the occasional affordable item!”

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Posted 6 years ago

Thank you for your 5 star rating of The London Mint Office, Dan! We are grateful that you are able to enjoy our postage only goods with your 7 children, and that the presentation packs make a talking point for your family. We thank you for your appreciation of our occasional affordable items.

Posted 1 year ago

“First class servic and great value.going to add this coin to my granddaughters collection.thanks”

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Posted 6 years ago

Thank you very much Richard for your 5 star rating! We are very pleased that you are enjoying our services and products and that your granddaughter can benefit from our collections. We are proud to offer first class service and great value for our customers. Thank you again for the kind words!

Posted 1 year ago

“Very polite Very easy to speak too I HAVE NEVER HAD A PROBLEM WITH ANY ORDERS OR PAYMENT 10/10”

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Posted 6 years ago

Thank you so much for your kind words and 5 star rating of The London Mint Office! We are so glad you found our team to be very polite and easy to communicate with. We strive to provide excellent customer service and it is great to hear you have not encountered any issues with your orders or payments. Thank you for your continued support!

Posted 1 year ago

“Excellent service and good prices”

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Posted 6 years ago

Thank you so much, Philip/c, for your awesome 5 star rating of The London Mint Office! We're so glad that you found our service to be excellent and our prices to be good!

Posted 1 year ago

“Efficiency and quick response to enquiries regarding payment.”

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Posted 6 years ago

Thank you so much Helen for your wonderful 5 star rating of The London Mint Office! We truly appreciate your feedback. We strive to provide our customers with an efficient and quick response to any payment related enquiries. Thank you again for your kind words!

Posted 1 year ago

“Excellent service and goods. A very easy and pleasant transaction”

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Posted 6 years ago

Thank you so much for your 5-star rating and for your kind comments about our service and our goods. We are thrilled to hear that you experienced an easy and pleasant transaction with us at The London Mint Office. We're so grateful for your support!

Posted 1 year ago

“I recently ordered one of the imperial war museum blocks, it was free I paid the postage. It was late but when it arrived was worth the wait, thinking about the rest of the collection for a christmas treet”

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Posted 6 years ago

Thank you so much, James, for the fantastic 5 star rating for The London Mint Office! I am delighted to hear that you enjoyed the imperial war museum block and were patient during the delivery process. I hope you consider the rest of the collection for a Christmas Tree gift too!

Posted 1 year ago

“I've been using london mint for year- I've never had an issue, each to their own I guess”

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Posted 6 years ago

Thank you so much for your 5 star rating of The London Mint Office, Mr! I'm so glad that you've had a good experience with us as I've been using London Mint for years myself and have never had an issue. Each to their own, as they say!

Posted 1 year ago

“I recently ordered the WWI coin and it arrived in 5 days! Brilliant service would highly recommend”

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Posted 6 years ago

Thank you G for your 5 star rating! I'm delighted that The London Mint Office has met your expectations and that your order for the WWI coin arrived promptly. We really appreciate your kind words!

Posted 1 year ago

“Recieved my Platinum wedding coin, late, but worthit!”

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Posted 7 years ago

Thank you for your 5 star rating of The London Mint Office, JJ! We are delighted to hear that you recieved your Platinum wedding coin and that it was worth the wait!

Posted 1 year ago

“Excellent service from Richard Edwards.”

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Posted 7 years ago

Thank you so much, Chris, for giving The London Mint Office a 5 star rating! We are so glad that you had a positive experience with Richard Edwards and his excellent service. We appreciate your feedback.

Posted 1 year ago

“Ordered the free wedding coin- Took a few weeks to arrive, came in a nice presentation case too!”

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Posted 7 years ago

Thank you so much for your 5-star review of The London Mint Office! We are so pleased to hear that you were satisfied with your free Wedding Coin and that it arrived in a nice presentation case. We try our best to ensure our customers have a great experience and are happy with their order. Thanks again!

Posted 1 year ago

“Got my comic coin in London this weekend! Had to queue but soooo worthit!”

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Posted 7 years ago

Thank you for your great 5 star rating of The London Mint Office! We're glad to hear that your experience with us was worth the wait! We appreciate the feedback and are delighted that you had a great time getting your comic coin in London this weekend.

Posted 1 year ago

“Anthony Hall has been my account manager for a good number of years now and has always kept me informed of the latest coin issues and any coin which helps build my collection. He keeps in regular touch, is very polite and extremely helpful.”

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Posted 7 years ago

Thank you for your 5-star rating of The London Mint Office – we really appreciate your feedback. It's great to hear that Anthony Hall has been a great account manager and has kept you informed of the latest coin issues to help and build your collection. We value your experience and thank you for the recognition.

Posted 1 year ago

“Just got my Atlantic coin through the post there was a little wait on it but I was perfectly happy when it arrived good company would order again”

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Posted 7 years ago

Thank you so much for your 5-star rating of The London Mint Office! We are delighted to hear that you got your Atlantic coin and were pleased when it arrived even though there was a little wait. It's fantastic to hear that you were happy with the experience and would order again - we really appreciate your custom!

Posted 1 year ago

“I recently ordered the WWI Ypres coin it arrived in 10 days and there was no other coins to follow or any issues- I had a follow up call offering me the rest of the collection which I didn't take and the lady I spoke to on the phone was absolutely lovely I really don't understand the complaints with this company if you read what you are buying then you'll know what you are getting!”

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Posted 7 years ago

Thank you so much for your 5 star rating of The London Mint Office! We're thrilled to hear that your experience with us was so positive. We're so glad that you received the WWI Ypres coin in 10 short days with no issues. We understand the importance of the customer journey and we're glad you had such a pleasant experience with our customer service - the lovely lady you spoke to on the phone. We appreciate your understanding of what you're buying to make sure you make informed decisions. Thank you again for your kind review and for your business!

Posted 1 year ago

“I entered the competition back in July- I think its good a company wanting to give decent prizes away! Can't wait for the next one!”

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Posted 7 years ago

Thank you John for giving The London Mint Office a 5 star rating! We are so glad to hear that you have entered our competition back in July and appreciate your kind words on appreciating the prize we are offering. We always look forward to bringing more competitions to our customers and hope you are looking forward for the next one!

Posted 1 year ago

“Just Received my Passchendaele commemorative coin today, through the post. I have to say the coin and the whole presentation pack are awesome its a fantastic piece of work. I am really proud to own this coin and pack and can't thank you enough the quality is first class.”

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Posted 7 years ago

Thank you so much Paul! We really appreciate your 5 star rating of The London Mint Office. It's great to hear that you're loving your Passchendaele commemorative coin and presentation pack! We are thrilled to be able to produce pieces of such high quality for people like you! Thanks again for your kind words!

Posted 1 year ago

The London Mint Office is rated 3.5 based on 424 reviews