The London Mint Office Reviews

Name: The London Mint Office
Rating: 3.52

3.5 Rating 425 Reviews

64 %

of reviewers recommend The London Mint Office

Company Reviews

Metrics

3.5

Based on 425 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

The London Mint Office 1 star review on 25th June 2023

T Green

The London Mint Office 1 star review on 20th August 2022

Qadir Baz

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Personally may I say that the service I received from the Customer Service was excellent,as when I ordered my first coin it went missing as I did not receive it,on contacting the people in the Customer Service Department to let them know they were so helpful when I explained what had taken place,they organised for another coin to come,they were excellent in helping me out,first class service all round,highly recommend The London Mimt Office.”

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Posted 6 years ago

Thank you for the fantastic 5* review Nathaniel! I'm thrilled to hear that you enjoyed our Customer Service experience! Personally, I was extremely pleased with the service I received after ordering my first coin and discovering it had gone missing. The people in the Customer Service department were Extremely helpful in providing a quick resolution. They really went above and beyond for me and I highly recommend The London Mint Office to anyone looking for a great service.

Posted 1 year ago

“Great quality item fast delivery item as described easy to do business with thank you”

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Posted 6 years ago

Thank you, Robert, for your kind 5-star rating of The London Mint Office! We are delighted to hear that you were pleased with the great quality of the item, as well as the fast delivery and easy business transaction. We really appreciate your feedback!

Posted 1 year ago

“I have been dealing with The London Mint for many years now and have found that shopping with the company is excellent. They are courteous and have a rapid response when dealing through the telephone. I will have contact with The London Mint for many years to come.”

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Posted 6 years ago

Thanks so much for your 5 star rating, William! I completely agree - I've been dealing with The London Mint Office for many years now and it's been an excellent experience. They are so courteous and responsive when speaking on the phone, and I know I will continue to have contact with them in the future.

Posted 1 year ago

“Always a good quality and service. I’m very happy.”

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Posted 6 years ago

Thank you so much for the 5 star rating Naomi! It was always our aim to ensure both quality and great service, so I'm delighted to hear that has been the case for you. Always a good quality and service - I'm very happy!

Posted 1 year ago

“The coin I received was excellent & could be the start of a collection.”

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Posted 6 years ago

Thank you so much for your 5 star rating of The London Mint Office, John! We really appreciate it. I'm glad you enjoyed the coin you received; it sounds like it could be the start of a fantastic collection.

Posted 1 year ago

“It a nice coin but I was simply curious. I had no intention to build a collection.”

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Posted 6 years ago

Thank you so much for your 5 star rating of The London Mint Office, Jayesh! I'm glad you liked the coin; I understand it can be a bit intimidating if you have no intention to build a collection. Thank you again for your feedback.

Posted 1 year ago

“excellent packaging and service i think the coins are a little over priced for my liking but excellent all the same”

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Posted 6 years ago

Thank you for your 5-star rating! We are delighted to hear that you were satisfied with the excellent packaging and services. We apologize too if you feel that the price of the coins was too much for your liking, but we are glad that you still had an excellent experience overall.

Posted 1 year ago

“Some very appropriate coins, very well presented Quick, reliable service”

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Posted 6 years ago

Thank you Noel for your 5 star rating of The London Mint Office! We are glad you enjoyed the coins we presented and that you had a quick and reliable service. We are very happy to hear that you had a great experience with us.

Posted 1 year ago

“Service spot on”

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Posted 6 years ago

Thank you so much, Jon, for your amazing 5-star rating! We appreciate your appreciation for our service. We absolutely love to hear that your experience with the London Mint Office was spot on!

Posted 1 year ago

Thank you so much Jon for your fantastic 5 star rating of The London Mint Office! We strive to offer the best customer service possible, so your kind words about our service being spot on mean a lot!

Posted 1 year ago

“Excellent service quality of goods excellent”

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Posted 6 years ago

Thank you for your 5 star rating! We are thrilled that you enjoyed your experience with us and appreciate your kind words about our excellent service and quality of goods.

Posted 1 year ago

“The ordering was simple, the item arrived promptly and was as good as described. All round a very smooth transaction. Thank you”

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Posted 6 years ago

Thank you for your 5 star rating of The London Mint Office! We are so glad to hear that the ordering process was simple and that your item arrived promptly and as described. We truly appreciate your feedback - it is encouraging to hear that you had a very smooth transaction throughout. Thank you for your kind words!

Posted 1 year ago

“good service,nice delivery.prices not too bad”

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Posted 6 years ago

Thank you so much, Arthur, for your 5-star rating of The London Mint Office. We are thrilled to hear you had a great experience, with good service, nice delivery, and prices that weren't too bad. We really appreciate your feedback and kind words!

Posted 1 year ago

“The whole procedure was effortless. Their communication (London Mint Office) with me was faultless and the product delivered on time, well packaged and as beautiful as anticipated. The experience was first class. Wholly recommended.”

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Posted 6 years ago

Thank you for the generous 5-star rating, Gary! It's great to hear that your experience with The London Mint Office was first class. We're glad that the whole procedure was effortless, and that our communication with you was faultless. Thank you for your kind words, and we hope to work with you again soon!

Posted 1 year ago

“Great service, emailed me several times as to when delivery would be made.”

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Posted 6 years ago

Thank you for your 5-star rating! We appreciate your kind words about our great service and our commitment to keeping you updated on delivery. We're glad that we could meet your expectations. Thank you for choosing The London Mint Office.

Posted 1 year ago

“Supply me with beautiful coins.”

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Posted 6 years ago

Thank you so much for the 5 star rating, Hogrider! We truly appreciate your kind words! Supply us with beautiful coins and we'll make sure to provide you with coins truly worth collecting!

Posted 1 year ago

“Every time I have ordered a product the customer service has informed me of arrival or a delay and when the article is due. Exceptional customer service.”

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Posted 6 years ago

Thank you so much Rosie for your generous 5 star rating of The London Mint Office! I'm so pleased that you've experienced exceptional customer service each time you've placed an order. It's always our goal to ensure that customers are informed of arrival or delivery delays and are kept up to date on when their articles are expected to arrive.

Posted 1 year ago

“all customer service team members I've dealt with have been knowledgeable, polite & very helpful. They have helped me with placing orders, providing updates on existing orders and returning orders. No hard sale just helpful advice and resolving any issues quickly & without fuss.”

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Posted 6 years ago

Thank you Jo for your 5 star rating of The London Mint Office! We are pleased to hear that all customer service team members you have dealt with have been knowledgeable, polite, and very helpful. Your kind words mean a lot to us since our team strives to provide the best customer experience possible, and we thrive to resolve any issues quickly and without fuss. Thank you for your support!

Posted 1 year ago

“Great service. Very professional. My partner buys a lot of coins from you and I'm always impressed by the presentation”

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Posted 6 years ago

Thank you so much, Jane, for your 5 star rating of The London Mint Office! We're glad to hear that your partner buys a lot of coins from us and that you're impressed by our presentation. We believe that providing great service and being professional is essential, so we're thrilled to know you think so too!

Posted 1 year ago

“The cons and the igot are very good and the experience deling with your company has made it good thank you.”

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Posted 6 years ago

Thank you so much for your 5 star rating of The London Mint Office, Simon. We're so glad that you've had a good experience dealing with us and that the coins and the ingot you purchased were of a very good quality. We really appreciate your kind words and are delighted that you are a happy customer.

Posted 1 year ago

“No complaints.”

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Posted 6 years ago

Thank you so much for your 5 star rating of The London Mint Office! We are so pleased to hear that you had a great experience with us. No complaints here!

Posted 1 year ago

The London Mint Office is rated 3.5 based on 425 reviews