The London Mint Office Reviews

Name: The London Mint Office
Rating: 3.52

3.5 Rating 425 Reviews

64 %

of reviewers recommend The London Mint Office

Company Reviews

Metrics

3.5

Based on 425 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

The London Mint Office 1 star review on 25th June 2023

T Green

The London Mint Office 1 star review on 20th August 2022

Qadir Baz

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautifully presented and packaged would certainly recommend”

Helpful Report

Posted 6 years ago

Thank you so much for your 5 star rating of The London Mint Office! We are thrilled to hear that the product was beautifully presented and packaged – we're so glad you had such a positive experience with us and would certainly recommend us. We really appreciate your kind words.

Posted 1 year ago

“Absolutely no problems from ordering to receipt - All completely smooth - Many thanks,keep it up!- Very good value for money!!”

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Posted 6 years ago

Thank you so much for your kind words and your 5 star rating of The London Mint Office! We are delighted to hear that the process, from ordering to receipt, was completely smooth and that you found our products to be excellent value for money. We will continue to strive to provide the very best level of customer service. Many thanks again for your review!

Posted 1 year ago

“They are always helpful with you when buying items from then no matter what concerns you may have with your orders.”

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Posted 6 years ago

Thank you so much for your 5 star rating of The London Mint Office, Dave! We really appreciate your kind words and we're so pleased that you found them helpful. We strive to always be accommodating with our customers whenever they have any questions or concerns about their orders. We hope you continue to have great experiences with us!

Posted 1 year ago

“There is never any pressure ,the team is always polite,and helpful ,the coin's are the same as advertised, and they arrive in perfect condition. They can be returned if it is not what you want,I have never returned one in over 2years of collecting, you won't find any fault with the service,”

Helpful Report

Posted 6 years ago

Thank you so much for your 5 star rating, Mr! We are delighted to hear that there is never any pressure at The London Mint Office, the team is always polite and helpful, the coins have been as advertised and arrived in perfect condition, and you have had no need to return any coins in the last two years. Your kind words are a real source of encouragement to us and are greatly appreciated.

Posted 1 year ago

“When you see the items on line they look good but when you get them they are even more astonishing”

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Posted 6 years ago

Thank you so much for the amazing 5-star rating for The London Mint Office! We are really glad that you are enjoying our products and think they look great both online and in person. It’s great that you noticed that the products are even more astonishing once you have them with you! We really appreciate your kind words.

Posted 1 year ago

“I have always found The London Mint Office to be very professional in every aspect of their business. Great subject matter with their choice of coins and also come with great information in the pack. I genuinely believe in a time when our history seems to be getting diluted that they have found a fantastic way to remind us of our past. I am on their mailing list, which I receive regularly with offer info, but never feel pressurised into making purchases.”

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Posted 6 years ago

Thank you so much for your kind rating and review of The London Mint Office! We are humbled by your kind words and appreciate your recognition of the professional manner in which we conduct our business. We understand the importance of our history, and are committed to offering quality coins that remind us of our past. We also strive to provide our customers with a pleasant, pressure-free experience. Thank you for your continued support of The London Mint Office.

Posted 1 year ago

“Great service well pleased thanks!”

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Posted 6 years ago

Thank you so much for giving The London Mint Office a 5-star rating! We are delighted that you were pleased with our service and we want to thank you for your kind words. "Great service well pleased thanks!"

Posted 1 year ago

“Received promptly and great product”

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Posted 6 years ago

Thank you so much, Christine, for your 5 star rating of The London Mint Office! We are glad to hear that you received your order promptly and that you are pleased with the product.

Posted 1 year ago

“Absolutely 5* service, fast delivery, and superb quality items”

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Posted 6 years ago

Thank you so much, Jax, for the fantastic 5 star rating of The London Mint Office! We are delighted to hear that you had an absolutely 5* experience with us - fast delivery and superb quality items!

Posted 1 year ago

“Staff on the phone really nice,came really quickly,box made it nice,well presented!”

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Posted 6 years ago

Thank you for your 5 star rating of The London Mint Office. We are so glad to hear that you had a positive experience with the staff over the phone, that your package arrived quickly and was well presented. It's wonderful to know that you enjoyed the overall experience. Thank you!

Posted 1 year ago

“I've been very happy with quality of the coins I have received, I would always recommend London Mint to everyone xx”

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Posted 6 years ago

Thank you, Jayne, for your 5 star rating of The London Mint Office! I'm glad to hear that you're satisfied with the quality of the coins you have received. I completely agree with your recommendation and I always tell others to visit The London Mint Office for their coin collection needs! Thank you xx

Posted 1 year ago

“really easy and quick ordering online. up to date emails regarding the latest offers. fast delivery & straight forward payment methods available.”

Helpful Report

Posted 6 years ago

Thank you for your 5 star rating of The London Mint Office, Anna! We are thrilled that you found the ordering process quick and easy, and that emails regarding offers kept you up to date. We are pleased that you also found our delivery and payment methods to be fast and straight forward. We're delighted that you had an overall positive experience with us.

Posted 1 year ago

“Very fast service and excellent service”

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Posted 6 years ago

Thank you Mark so much for your 5 star rating of The London Mint Office. We appreciate your very kind words - it's great to know that you enjoyed our very fast service and excellent customer service.

Posted 1 year ago

“Exceptionally pleased with the care and commitment of the London mint office keeping me up-to-date every step of the way a exceptional outstanding quality in product”

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Posted 6 years ago

Thank you for the 5 star rating, Mark! We are exceptionally pleased that you noticed the care and commitment of the London Mint Office, as well as the exceptional outstanding quality of the product. We truly appreciate your kind words!

Posted 1 year ago

“Great service”

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Posted 6 years ago

Thank you for the very kind 5 star rating of The London Mint Office, Ann! We are pleased to hear that you have experienced great service from us. We really appreciate your positive feedback!

Posted 1 year ago

“Quick and simple with friendly staff who communicate with you throughout the whole process.”

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Posted 6 years ago

Thanks so much Jim for your 5 star rating of The London Mint Office! We're so glad to hear that our process was quick and simple for you, and that our staff were friendly and kept you in the loop. It really means a lot to us!

Posted 1 year ago

“LMO have always delivered on time.Great customer service and quality.”

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Posted 6 years ago

Thank you so much Brian for the 5 star rating. We at London Mint Office are delighted that you have had such a great experience with us. We always strive to make sure that our customers get quality products delivered on time and great customer service. We are so pleased to hear that you have experienced this with us.

Posted 1 year ago

“Every thing which I have read about it’s true received item in good condition and I will be able buy others in the set. Thank you”

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Posted 6 years ago

Stuart" for your kind and generous 5 star rating of The London Mint Office! We are so proud and grateful to have earned your approval. We're thrilled to hear that everything you read about us was true and that you received your item in good condition. We hope you enjoy collecting the rest of the set!

Posted 1 year ago

“The coins are always packaged really nicely and they are always delivered very promptly. You know that it will always arrive in a timely manner !!”

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Posted 6 years ago

Thank you so much for your 5-star rating of The London Mint Office, Louise! We are very pleased to hear that you appreciate our coins and the impeccable delivery and packaging service. We always strive to ensure that our customers receive their orders in a timely manner and we are glad that you noticed this!

Posted 1 year ago

“Had a few free coins. And have always been prompt. Very good sevice. Thank you London mint.”

Helpful Report

Posted 6 years ago

Thank you so much for the 5 star rating! We are delighted that you were able to get some free coins and had a prompt and satisfying experience with our service. We strive to provide the best service possible to all our customers and it's great to hear that we were able to do that for you - thank you again!

Posted 1 year ago

The London Mint Office is rated 3.5 based on 425 reviews