The London Mint Office Reviews

Name: The London Mint Office
Rating: 3.52

3.5 Rating 425 Reviews

64 %

of reviewers recommend The London Mint Office

Company Reviews

Metrics

3.5

Based on 425 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

The London Mint Office 1 star review on 25th June 2023

T Green

The London Mint Office 1 star review on 20th August 2022

Qadir Baz

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had an issue to resolve so I tweeted, I got a pretty instant response and my problem was sorted! Good service!”

Helpful Report

Posted 7 years ago

Thank you, Matt, for your 5 star rating for The London Mint Office. We really appreciate the great feedback! We're glad we were able to quickly assist you with your issue and that your problem was resolved. We hope you continue to have great experiences with us!

Posted 1 year ago

“After my grand father fought in the war I wanted to get something to mark this and I saw the London Mint Office world war one coin, it arrived yesterday I think its great! Thnks London Mint Office”

Helpful Report

Posted 7 years ago

Thank you so much, Sam, for your amazing 5-star rating of The London Mint Office. We're so glad we could be a part of your special moment! After your Grandfather's service in the War, it was incredible that you were able to find the perfect way to commemorate the occasion with our World War 1 Coin. We're thrilled that it arrived and that you think it is so great! Again, thank you for your kind words and for your 5-star rating.

Posted 1 year ago

“I ordered the battle of hastings free medal last year and got a subscription lovin the collection so far may look at the WWI coins after this one. realy easy company to deal with”

Helpful Report

Posted 7 years ago

Thank you for your 5-star rating, Gemma! We're glad to hear that you enjoyed your experience with The London Mint Office last year and are now collecting our medals. We appreciate your kind words about the company and look forward to being able to offer you more coins to add to your collection soon. Thank you for your support!

Posted 1 year ago

“Excellent customer Service. Thanks for the fast resolution to my problem.”

Helpful Report

Posted 7 years ago

Thanks so much for the 5 star rating of The London Mint Office. We strive to give excellent customer service so are delighted to hear that was your experience. Thank you for your feedback about the fast resolution to your problem, we appreciate it!

Posted 1 year ago

“I made an order for the WWI Ypres Coin, it arrived a little late however looking back at the email it did say it could take up to 28 days. Really good coin, can't complain!”

Helpful Report

Posted 7 years ago

Thank you, Lee, for your 5 star review of The London Mint Office. I'm glad you were happy with your WWI Ypres Coin. I apologize for any delay you experienced - thank you for noting that it said it could take up to 28 days in our email - I'm glad you were still pleased with the coin!

Posted 1 year ago

The London Mint Office is rated 3.5 based on 425 reviews