Name: Green Sheep Group
Address: The Green Snitterfield, Stratford Upon Avon
Rating: 4.69

“the sheepskin liner has taken weeks to be delivered even though ordered before Christmas and did next day delivery, I did email customer care for updates but never got a response, the liner has now arrived but it doesn’t fit the Bugaboo fox 2. will need to return for a refund”

Helpful Report

Posted 2 years ago

“Disappointed overall. I live in spain and contacted the company before ordering a mattress to find out any duty fees that we may incur. They responded to this saying they didn’t know and it wasn’t their responsibility which isn’t the experience I’ve had with other sellers who factor the duty into the price or at least know about it. We risked it and ordered the mattress which cost £85 (plus £13 delivery!) and we were shocked to be told by DHL that the duty fee was 40€.! I contacted little green sheep to say we hadn’t accepted the duty fee and requested an immediate return of them item, unfortunately we didn’t hear from them in a week despite being over Christmas they had 2 working days before the holidays to respond. We were surprised to then see the courier turn up at our door and demand the 40€ duty fee … not happy at all and the response from little green sheep is a 10% partial refund. Very dissatisfied as we would never have ordered if we’d known the duty fee and should’ve been allowed to return it on the day we were informed of the duty fee by the courier”

Helpful Report

Posted 2 years ago

Hi Alicia, Thank you for taking the time to share your feedback with us. I am so sorry to hear about your experience, I do want to reassure you that we work extremely hard to help with any queries our customers have. Sadly for orders outside of the UK, customers are now responsible for all duties, taxes and custom clearance costs. Best wishes, LGS Team

Posted 2 years ago

“Absolutely love the natural feel of this and has worked to keep the mattress dry when there have been nappy leaks. I’ve always hated the idea of putting plastic under my babies as mattress protectors - this is an excellent option.”

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Posted 2 years ago

Thank you so much for your lovely and kind review, it really means a lot to us when our customer's are happy and satisfied! I will be sure to pass your feedback onto the rest of the team. Take care and best wishes, Holly

Posted 2 years ago

“Great service and super quality products.”

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Posted 2 years ago

Thank you so much for your lovely and kind review, it really means a lot to us when our customer's are happy and satisfied! I will be sure to pass your feedback onto the rest of the team. Take care and best wishes, Holly

Posted 2 years ago

“Delivery service was dreadful. No tracking facility and parcel left in pouring rain even though I was waiting for delivery. No knock on the door.”

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Posted 2 years ago

“Good quality and speedy y”

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Posted 2 years ago

Thank you so much for your lovely and kind review, it really means a lot to us when our customer's are happy and satisfied! I will be sure to pass your feedback onto the rest of the team. Best wishes, Holly

Posted 2 years ago

“My toddler loves his new pillow and duvet. I like the fact that material is natural and I was looking specifically for that. Although, when I unpacked the pillow and the duvet, they had some kind of smell. I guess it is wool, but I had to air them a bit before the smell wears off”

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Posted 2 years ago

Thank you so much for your lovely and kind review, it really means a lot to us when our customer's are happy and satisfied! I will be sure to pass your feedback onto the rest of the team. Best wishes, Holly

Posted 2 years ago

“Beautiful moses basket delivered next day.”

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Posted 2 years ago

Thank you so much for your lovely and kind review, it really means a lot to us when our customer's are happy and satisfied! I will be sure to pass your feedback onto the rest of the team. Best wishes, Holly

Posted 2 years ago

“Beautiful sheets for my Grandsons first bed. Arrived in good time and nicely presented.”

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Posted 2 years ago

Thank you so much for your lovely and kind review, it really means a lot to us when our customer's are happy and satisfied! I will be sure to pass your feedback onto the rest of the team. Best wishes, Holly

Posted 2 years ago

“After 3 weeks it still smells really bad, like some glue smell or some kind of chemical. You cant smell it from distance but from 5cm for example. My poor baby is sleeping in this …”

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Posted 2 years ago

“Love the matress and excellent customer service - helped me out with a special delivery at no extra charge when I called. Thank you!”

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Posted 2 years ago

Thank you for taking the time to leave us a wonderful review! We pride ourselves on our products and service and it is great to hear about your experience with us. We hope you continue to enjoy using your Little Green Sheep items! Best wishes, Holly

Posted 2 years ago

“So glad we ordered this mattress and would highly recommend. Yes the mattress smells like it’s been on farm when you first open it, but then it is made of wool ! Leave it to air for 1-2 days and it’s fine. Tbh, when we’ve ordered other mattresses there’s always a funny smell that lingers a few days, but at least with this mattress, you know it’s 100% natural with no nasties and is not a chemical/plastic smell like others so this wasn’t an issue for us. Our 1yr old is now sleeping in his own bed and seems comfortable and sleeps well. And we are happy knowing he’s sleeping on one of the most natural mattress.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave us a wonderful review! We pride ourselves on our products and service and it is great to hear about your experience with us. We hope you continue to enjoy using your Little Green Sheep items! Best wishes, Holly

Posted 2 years ago

“Excellent moses basket with a quality sturdy rocker stand.”

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Posted 2 years ago

Thank you for taking the time to leave us a wonderful review! We pride ourselves on our products and service and it is great to hear about your experience with us. We hope you continue to enjoy using your Little Green Sheep items! Best wishes, Holly

Posted 2 years ago

“Beautiful moses basket and stand. Wonderful quality. Speedy delivery to.”

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Posted 2 years ago

Thank you for taking the time to leave us a wonderful review! We pride ourselves on our products and service and it is great to hear about your experience with us. We hope you continue to enjoy using your Little Green Sheep items! Best wishes, Holly

Posted 2 years ago

“The Chicco next to me mattress cannot be used without the original hardboard from an old used mattress which also can’t be bought elsewhere online. This isn’t clear when purchasing as is right down the bottom of the spec and on a small label once you open the mattress so unable to return and unable to use without buying a new next to me crib”

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Posted 2 years ago

Hi there, Thank you for taking the time to leave us a review. We are so sorry to hear about your recent experience. We do want to reassure you that we work extremely hard to help with any queries our customers have. We do appreciate all feedback that we receive from our customers and we will of course take a further look into this. Best wishes Holly

Posted 2 years ago

“Happy with quick delivery and a quality product :) Our toddler seems very happy with his new mattress!”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave us a wonderful review! We pride ourselves on our products and service and it is great to hear about your experience with us. We hope you continue to enjoy using your Little Green Sheep items! Best wishes, Holly

Posted 2 years ago

“Great customer service and fast delivery. After a mix up ordering the wrong one it was handled swiftly by the team.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave us a wonderful review! We pride ourselves on our products and service and it is great to hear about your experience with us. We hope you continue to enjoy using your Little Green Sheep items! Best wishes, Holly

Posted 2 years ago

“I ordered a Moses basket with the knitted cover for our daughter along with mattress toppers and sheets. They all arrived swiftly and the Moses basket beautiful. So pleased I chose this one. She is totally delighted with it and can't wait to use it.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave us a wonderful review! We pride ourselves on our products and service and it is great to hear about your experience with us. We hope you continue to enjoy using your Little Green Sheep items! Best wishes, Holly

Posted 2 years ago

“Lovely Moses basket and accessories presenting really good value for money. Well packaged and quick delivery.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave us a wonderful review! We pride ourselves on our products and service and it is great to hear about your experience with us. We hope you continue to enjoy using your Little Green Sheep items! Best wishes, Holly

Posted 2 years ago

“Goods arrived speedily and in good order. Product looks good quality but is not yet in use”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave us a wonderful review! We pride ourselves on our products and service and it is great to hear about your experience with us. We hope you continue to enjoy using your Little Green Sheep items! Best wishes, Holly

Posted 2 years ago

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Email

Green Sheep Group Reviews

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