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Green Sheep Group Reviews

4.7 Rating 1,385 Reviews
93 %
of reviewers recommend Green Sheep Group
4.7
Based on 1,385 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
Greater than 86%
Customer Service
Communication Channels
Email, Telephone
Read Green Sheep Group Reviews

About Green Sheep Group:

The Best in Baby Bedtimes, Naturally

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“Great product delivered extremely quickly”
Helpful Report
(DirectStore) - Posted 1 month ago
Hi P, Thank you for your review! We’re delighted to hear you’re happy with your purchase. We really appreciate your support and hope you enjoy! Best wishes, LGS Team
Posted 1 month ago
“Easy to place an order and delivery was on time. Item well packaged. However item quality not as expected.”
Helpful Report
(DirectStore) - Posted 1 month ago
Hi Kimberley, Thank you for your review. We’re pleased to hear you found the ordering and delivery experience easy and efficient. We’re sorry, however, that the quality of the item did not meet your expectations, and we appreciate you sharing your feedback with us. Best wishes, LGS Team
Posted 1 month ago
“I really took my time to find a good mattress for my 5 month old baby and I’m very happy that I chose little green sheep, the natural twist. She seems to like it! I have already recommended!”
Helpful Report
(DirectStore) - Posted 1 month ago
Hi Harmi, Thank you for leaving such a wonderful review, we are so glad to hear you enjoy our products! Best wishes, LGS Team
Posted 1 month ago
“Very dissapointed, I ordered a moses basket in July and it still hasn't arrived!! I have been asked to review the sheets and blankets ordered with it, but its hard to review them when I can't use them yet due to no basket!! Um not impressed at all and no update on the item which is very poor!!”
Helpful Report
(DirectStore) - Posted 1 month ago
Hi Maryann, Thank you for leaving this review and we are terribly sorry for the disappointment. I can see this order does appear successfully delivered, if you do have any further issues, we would love to help! Best wishes, LGS Team
Posted 1 month ago
“Products are exceptional and delivery amazing. Ordered products on Tuesday afternoon and delivered Wednesday morning.”
Helpful Report
(DirectStore) - Posted 1 month ago
Hi Pauline, Thank you for such a positive review and we are delighted you are happy with the delivery! Best wishes, LGS Team
Posted 1 month ago
“Beautiful moses basket, very happy.”
Helpful Report
(DirectStore) - Posted 1 month ago
Hi Cheryl, Thank you for your kind feedback! We're so pleased to hear you had a positive experience. We really appreciate you taking the time to share your experience with us. Best wishes, LGS Team
Posted 1 month ago
“I've been asked to review a product they have failed to deliver yet. There is zero communication on why my order is missing and what they are going to do to rectify the situation.”
Helpful Report
(DirectStore) - Posted 1 month ago
Hi David, Thank you for your feedback. We're sorry for the inconvenience caused. We can confirm that we have been in contact with you directly and have arranged for your order to be resent using a different courier to help ensure it reaches you safely. We apologise again for the delay and appreciate your patience while we resolve this for you. Best wishes, LGS Team
Posted 1 month ago
“As described, came in good time would certainly use this company again.”
Helpful Report
(DirectStore) - Posted 1 month ago
Hi Colin, Thank you for your lovely review! We're so pleased to hear you're happy with your experience and really appreciate you choosing us. Best wishes, LGS Team
Posted 1 month ago
“My review is purely a reflection of the challenges with trying to resolve an issue with the customer service team. You only get AI generated responses to emails, even when they ask you (over the phone) to email them with the details so that they can get back to you.”
Helpful Report
(DirectStore) - Posted 1 month ago
Hi Riina, Thank you for taking the time to leave a review. We're sorry to hear about your experience. We can confirm that we're already in contact with you via email and are actively working to resolve your issue. We appreciate your patience while we work towards a resolution. Best wishes, LGS Team
Posted 1 month ago
“Great quality”
Helpful Report
(DirectStore) - Posted 2 months ago
Hi Joseph, Thank you for your positive feedback, we are thrilled to hear you like the quality! Best wishes, LGS Team
Posted 2 months ago
“I am very disappointed with both the product quality and the customer service. I paid around £225 for what was advertised as a 70 × 140 cm premium mattress. However, the mattress measures approximately 72 × 140 cm, making it extremely difficult to fit into the cot. Even after leaving it to expand, it remained oversized and caused the sides to bend, which is not what I expected from a premium baby mattress. I contacted customer service to raise my concerns, but despite waiting, I have received no meaningful response or resolution. When you’re paying this kind of money for a baby product, you expect accurate sizing, quality control, and after-sales support. I chose this brand because of its reputation, but unfortunately my experience has been very disappointing. I hope they improve both their quality control and customer service.”
Helpful Report
(DirectStore) - Posted 2 months ago
Hi Rozalia, Thank you for your feedback. We're very sorry to hear about your experience. I can confirm we have responded to your email and are looking into a replacement for you! Best wishes, The Little Green Sheep Team
Posted 2 months ago
“Beautiful, well made and easy to assemble very pleased”
Helpful Report
(DirectStore) - Posted 2 months ago
Hi Carolyn, Thank you for your wonderful review! We're so pleased to hear you had a great experience with us. Thank you for choosing us, and we hope you continue to enjoy your product. Best wishes, The Little Green Sheep Team
Posted 2 months ago
“I cannot comment as their courier Evri is rubbish and I haven’t received goods or a refund.”
Helpful Report
(DirectStore) - Posted 2 months ago
Hi Suzanne, Thank you for your feedback. We're very sorry to hear about your experience. Please be assured that we are actively working with both you and the courier to investigate the delivery issue and reach a resolution as quickly as possible. Best wishes, LGS Team
Posted 2 months ago
“Lovely company and prompt delivery”
Helpful Report
(DirectStore) - Posted 2 months ago
Hi Gaia, Thank you for taking the time to leave us such a wonderful review. We take great pride in both our products and customer service, so it's fantastic to hear that you had a positive experience with us. Best wishes, LGS Team
Posted 2 months ago
“Very good mattress protectors! Soft, unbleached cotton, completely waterproof and well made. Delivery was fast too. Thanks!”
Helpful Report
(DirectStore) - Posted 2 months ago
Thank you for taking the time to leave us such a lovely review! Your kind words really mean a lot to our team. Best wishes LGS CE Team
Posted 2 months ago
“Always good quality products.”
Helpful Report
(DirectStore) - Posted 2 months ago
Thank you for taking the time to leave us a great review! We pride ourselves on our products and service and it is great to hear about your experience with us. Best wishes LGS CE Team
Posted 2 months ago
“Nice products, but need better packaging to avoid damage in transit.”
Helpful Report
(DirectStore) - Posted 2 months ago
Thank you for taking the time to leave us a review! We're so pleased to hear you like our products, although we're sorry to hear your order wasn't packaged as well as expected. We really appreciate your feedback and will be sure to share it with our product and logistics teams as we continually look for ways to improve. Best wishes, LGS CE Team
Posted 2 months ago
“Easy to order & fast delivery,the quality of the Moses basket is fantastic absolutely amazing”
Helpful Report
(DirectStore) - Posted 2 months ago
Thank you for taking the time to leave us such a lovely review! Your kind words really mean a lot to our team.
Posted 2 months ago
“Great website and company”
Helpful Report
(DirectStore) - Posted 2 months ago
Thank you for taking the time to leave us such a lovely review! Your kind words really mean a lot to our team.
Posted 2 months ago
“I brought this for my daughter in law and son it’s very soft and can’t wait to see my granddaughter in it”
Helpful Report
(DirectStore) - Posted 2 months ago
Thank you for taking the time to leave us a wonderful review! We pride ourselves on our products and service and it is great to hear about your experience with us! Best wishes LGS CE Team
Posted 2 months ago
Green Sheep Group is rated 4.7 based on 1,385 reviews