Easy Light Bulbs Reviews

Name: Easy Light Bulbs
Address: Easy Light Bulbs. Unit 4, Ashville Trading Estate Royston Road Baldock Hertfordshire SG7 6NN, Baldock
Rating: 4.76

4.8 Rating 12,890 Reviews

95 %

of reviewers recommend Easy Light Bulbs

4.8

Based on 12,890 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Easy Light Bulbs:

UK's number 1 rated website for all Light Bulbs and associated Control Gear

Visit Website

Phone:

0800 1313 003

Email:

sales@lampco.co.uk

Location:

Easy Light Bulbs. Unit 4, Ashville Trading Estate Royston Road Baldock Hertfordshire SG7 6NN
Baldock
SG7 6NN

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Easy Light Bulbs 5 star review on 10th May 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The truth is using Royal Mail to deliver down graded your service”

Helpful Report

Posted 7 years ago

Hi Lorraine, Thanks for the 3 star review it's greatly appreciated although we are mortified that it was not 5 star (Sad face Emoji). Normally I would ask what could we have done better to gain the elusive 4th & 5th stars! But on this occasion we do offer different options when it comes down to shipping, there is a paid over night services for those urgent items? but sadly for postal there is only Royal Mail in the UK. How about the fabulous 12% discount code for life just for leaving this review! Please feel free to share with friends, family & Social Media. Best wishes from all here at the Easy-Lightbulbs Team

Posted 7 years ago

“You’re posting to wrong address.”

Helpful Report

Posted 7 years ago

Hi Seiichi, Thanks for the 3 star review it's greatly appreciated although we are mortified that it was not 5 star (Sad face Emoji). Normally I would ask what could we have done better to gain the elusive 4th & 5th stars! But on this occasion as per our call to you, we only shipped to the address we were giving. Maybe we can bowl you over and gain the allusive stars at a later day? How about the fabulous 12% discount code for life just for leaving this review! Please feel free to share with friends, family & Social Media. Best wishes from all here at the Easy-Lightbulbs Team

Posted 7 years ago

“I received what was ordered and was expected with no damaged goods.”

Helpful Report

Posted 7 years ago

Hi John, Thanks for the 3 star review it's greatly appreciated although we are mortified that it was not 5 star (Sad face Emoji). Normally I would ask what could we have done better to gain the elusive 4th & 5th stars! Maybe we can bowl you over and gain the allusive stars at a later day? How about the fabulous 12% discount code for life just for leaving this review! Please feel free to share with friends, family & Social Media. Best wishes from all here at the Easy-Lightbulbs Team

Posted 7 years ago

“Normally very good but I haven't received my order yet. Ask me again when they are here”

Helpful Report

Posted 7 years ago

Hi Patricia, Thanks for the 3 star review it's greatly appreciated although we are mortified that it was not 5 star (Sad face Emoji). What could we have done better to gain the elusive 4th & 5th stars! Maybe we can bowl you over and gain the allusive stars at a later day? How about the fabulous 12% discount code for life just for leaving this review! Please feel free to share with friends, family & Social Media. Best wishes from all here at the Easy-Lightbulbs Team

Posted 7 years ago

“Two bulbs OK. One was rusty.”

Helpful Report

Posted 7 years ago

Hi, Thanks for the 3 star review it's greatly appreciated although we are mortified that it was not 5 star (Sad face Emoji). Normally I would ask what could we have done better to gain the elusive 4th & 5th stars! Maybe we can bowl you over and gain the allusive stars at a later day? But I can advise that this is not rust, its left from the manufacturing process and will not affect the performance of the lamp. How about the fabulous 12% discount code for life just for leaving this review! Please feel free to share with friends, family & Social Media. Best wishes from all here at the Easy-Lightbulbs Team

Posted 7 years ago

“product packaged well”

Helpful Report

Posted 7 years ago

Hi, Thanks for the 3 star review it's greatly appreciated although we are mortified that it was not 5 star (Sad face Emoji). What could we have done better to gain the elusive 4th & 5th stars! Maybe we can bowl you over and gain the allusive stars at a later day? How about the fabulous 12% discount code for life just for leaving this review! Please feel free to share with friends, family & Social Media. Best wishes from all here at the Easy-Lightbulbs Team

Posted 7 years ago

“The two bulbs were fine but the single was ignored.”

Helpful Report

Posted 7 years ago

Hi Valerie, Thanks for the 3 star review it's greatly appreciated although we are mortified that it was not 5 star (Sad face Emoji). What could we have done better to gain the elusive 4th & 5th stars! You mentioned the single was ignored? there only was an order for 2x oven lamps? please contact us on websales@lampco.co.uk to help us understand the ignored part? Maybe we can bowl you over and gain the allusive stars at a later day? How about the fabulous 12% discount code for life just for leaving this review! Please feel free to share with friends, family & Social Media. Best wishes from all here at the Easy-Lightbulbs Team

Posted 7 years ago

“I have been searching for these particular bulbs for some time. They fit and they work.”

Helpful Report

Posted 7 years ago

Hi Neil, Thanks for the 3 star review it's greatly appreciated although we are mortified that it was not 5 star (Sad face Emoji). What could we have done better to gain the elusive 4th & 5th stars! Maybe we can bowl you over and gain the allusive stars at a later day? How about the fabulous 12% discount code for life just for leaving this review! Please feel free to share with friends, family & Social Media. Best wishes from all here at the Easy-Lightbulbs Team

Posted 7 years ago

“This review is only an "acceptable "because of the assistance of one of your employees. I ordered 2 lamps on Thurs 14th December. They arrived about a week later and the ceramic IR bulb for reptiles exploded as soon as I turned it on. I phoned your customer services and the gentleman who answered said at first that he couldn't replace it until after Christmas but then realised he passed my village on his way to work so would bring one the next day but would test it first. This he did for which I am very grateful. Thank you. I think it would be a good idea to check all lamps before delivery to stop this kind of occurrence. To give you an example of how efficiently a business can be run I can cite this : I ordered a CD player from Richer Sounds on Friday 8th Dec. at 5 pm and it arrived in perfect condition on Monday Dec. 11th at 11.40 A.M.”

Helpful Report

Posted 7 years ago

Hi Carole, Thanks for the 3 star review it's greatly appreciated although we are mortified that it was not 5 star (Sad face Emoji). Normally I would ask what could we have done better to gain the elusive 4th & 5th stars! but on this occasion I only advise that we do not manufacture these lamps and just like Richer Sounds we just handle them, sadly having the machinery and man power to test thousands of individual lamps on a daily basis would soon put anyone of of business! we do apologies for the complete failure of the item received, but I do feel that we went above and beyond replacing them personally? Hopefully we'll get the chance to obtain a 5* rating at a later date. How about the fabulous 12% discount code for life just for leaving this review! Please feel free to share with friends, family & Social Media. Best wishes from all here at the Easy-Lightbulbs Team

Posted 7 years ago

“Arrived promptly, but I thought that I had paid for two mini mag bulbs,only one arrived.”

Helpful Report

Posted 7 years ago

Hi Rosemarie, Thanks for the 3 star review it's greatly appreciated although we are mortified that it was not 5 star (Sad face Emoji). Normally I would ask what could we have done better to gain the elusive 4th & 5th stars! but on this occasion I am concerned as the order we received through the website (Which I have forwarded to you) is only for once piece? So I am at a loss for what we have actually done wrong? Hopefully we'll get the chance to obtain a 5* rating at a later date. How about the fabulous 12% discount code for life just for leaving this review! Please feel free to share with friends, family & Social Media. Best wishes from all here at the Easy-Lightbulbs Team

Posted 7 years ago

“My order was delivered efficiently and very well packed. However, I was charged twice for this order, which I only noticed as it came up on my credit card bill. Had I not noticed you would have been paid twice. Thankfully, my email pointing this out was quickly responded to, and I await credit on my account. You say this sometimes happens with a double click. However, that is not acceptable and should be corrected in your system”

Helpful Report

Posted 7 years ago

Hi David, Thanks for the 3 star review it's greatly appreciated although we are mortified that it was not 5 star (Sad face Emoji). Normally I would ask what could we have done better to gain the elusive 4th & 5th stars! but on this occasion all I can do is to confirm that the refund has been auctioned, and advise that unfortunately the error occurred when the payment was confirmed, sadly this is something we have no control over. Hopefully we'll get the chance to obtain a 5* rating at a later date. How about the fabulous 12% discount code for life just for leaving this review! Please feel free to share with friends, family & Social Media. Best wishes from all here at the Easy-Lightbulbs Team

Posted 7 years ago

“Unfortunately the bulb received was not as expected, although I did check before ordering. I need an older style bulb which I can't seem to find.”

Helpful Report

Posted 7 years ago

Hi Susan, Thanks for the 3 star review it's greatly appreciated although we are mortified that it was not 5 star (Sad face Emoji). What could we have done better to gain the elusive 4th & 5th stars! If the item is not as expected, you can return to us for a refund. Maybe we can bowl you over and gain the allusive stars at a later day? How about the fabulous 12% discount code for life just for leaving this review! Please feel free to share with friends, family & Social Media. Best wishes from all here at the Easy-Lightbulbs Team

Posted 7 years ago

“Good selection of bulbs but a bit pricey. Delivery isn't very quick considering the cost.”

Helpful Report

Posted 7 years ago

Hi, Thanks for the 3 star review it's greatly appreciated although we are mortified that it was not 5 star (Sad face Emoji). What could we have done better to gain the elusive 4th & 5th stars! Sadly with Royal Mail we are all at the mercy of the postal system. Maybe we can bowl you over and gain the allusive stars at a later day? How about the fabulous 12% discount code for life just for leaving this review! Please feel free to share with friends, family & Social Media. Best wishes from all here at the Easy-Lightbulbs Team

Posted 7 years ago

“Got what I needed”

Helpful Report

Posted 7 years ago

Hi Sharon, Thanks for the 3 star review it's greatly appreciated although we are mortified that it was not 5 star (Sad face Emoji). What could we have done better to gain the elusive 4th & 5th stars! Maybe we can bowl you over and gain the allusive stars at a later day? How about the fabulous 12% discount code for life just for leaving this review! Please feel free to share with friends, family & Social Media. Best wishes from all here at the Easy-Lightbulbs Team

Posted 7 years ago

“Half my order was wrong and despite me getting in touch to ask for a change nonone has got in touch with me in 4 days. I have written twice. Speed of service was great but still waiting to see if I can have the rest of my order corrected”

Helpful Report

Posted 8 years ago

Hi Ross, Thanks for the 3 star review it's greatly appreciated although we are mortified that it was not 5 star (Sad face Emoji). What could we have done better to gain the elusive 4th & 5th stars! I believe that our websales team were actually in touch to correct the issue you had, before you left this review?. I hope we can bowl you over and gain the allusive stars at a later day? How about the fabulous 12% discount code for life just for leaving this review! Please feel free to share with friends, family & Social Media. Best wishes from all here at the Easy-Lightbulbs Team

Posted 8 years ago

“Found bulbs other sites advertised but could not deliver.”

Helpful Report

Posted 8 years ago

Hi Derek, Thanks for the 3 star review it's greatly appreciated although we are mortified that it was not 5 star (Sad face Emoji). What could we have done better to gain the elusive 4th & 5th stars! I believe that our websales team have been in touch to correct the issue you had. I hope we can bowl you over and gain the allusive stars at a later day? How about the fabulous 12% discount code for life just for leaving this review! Please feel free to share with friends, family & Social Media. Best wishes from all here at the Easy-Lightbulbs Team

Posted 8 years ago

“Two orders were placed over two days, as on the first occasion, I was very pleased with the quality of the LED bulbs and the very prompt delivery and then decided to switch over entirely to LED bulbs with a substantial order. Due to a stock picking error, E14 bulbs were then sent instead of E27. When the replacement E27 bulbs were dispatched, I spotted that part of my new address was corrupted with part of my old one, making an undeliverable address. I contacted the office by phone at 2.04pm on Monday 17th and the parcel should have been able to have been stopped before being collected by your courier at 4pm. To date the replacement bulbs have not been received. Normally your service is impeccable and delivery is next day, but not on this occasion, hence the low star rating.”

Helpful Report

Posted 8 years ago

Hi Tony, Thanks for the 3 star review it's greatly appreciated although we are mortified that it was not 5 star (Sad face Emoji). What could we have done better to gain the elusive 4th & 5th stars! I believe that our websales team have been in touch to correct the issue you had. I hope we can bowl you over and gain the allusive stars at a later day? How about the fabulous 12% discount code for life just for leaving this review! Please feel free to share with friends, family & Social Media. Best wishes from all here at the Easy-Lightbulbs Team

Posted 8 years ago

“I did Not get anything up to now I think your rating request is too early ***************”

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Posted 8 years ago

Hi Rainer, Thanks for the 3 star review it's greatly appreciated although we are mortified that it was not 5 stars (Sad face Emoji). Normally I would ask what we could have done better to gain the elusive 4th & 5th star! But on this occassion we have emailed you 05.07.17 to ask if you were happy for us to ship via standard airmail (As per our terms and conditions) Sadly we have to date received no reply? As soon as you can advise, then the order can be despatch. How about the fabulous 12% discount code for life just for leaving this review! Please feel free to share with friends, family & Social Media. Best wishes from all here at the Easy-Lightbulbs Team

Posted 8 years ago

“Easy website - straight forward process”

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Posted 8 years ago

Hi Ryan, Thanks for the 3 star review it's greatly appreciated although we are mortified that it was not 5 stars (Sad face Emoji). Normally I would ask what we could have done better to gain the elusive 4th & 5th star! But on this occassion we have emailed you regarding the item ordered in error along with details of how to return and also detailing the correct item? How about the fabulous 12% discount code for life just for leaving this review! Please feel free to share with friends, family & Social Media. Best wishes from all here at the Easy-Lightbulbs Team

Posted 8 years ago

“Easy to order. Prompt dispatch. Two bulbs (out of 10 ordered) were defective / did not work.”

Helpful Report

Posted 8 years ago

Hi, Thanks for the 3 star review it's greatly appreciated although we are mortified that it was not 5 star (Sad face Emoji). I would normally ask what could we have done better to gain the elusive 4th & 5th stars! but obviously having a problem with two of them is pretty clear. If you could just email our websales team on websales@lampco.co.uk with the details of the faulty items, they will despatch some free from charge replacements out to you. Hopefully we can earn those allusive stars at a later date? Also how about the fabulous 12% discount code for life just for leaving this review! Please feel free to share with friends, family & Social Media. Best wishes from all here at the Easy-Lightbulbs Team

Posted 8 years ago

Easy Light Bulbs is rated 4.8 based on 12,890 reviews