Easy Light Bulbs Reviews

Name: Easy Light Bulbs
Address: Easy Light Bulbs. Unit 4, Ashville Trading Estate Royston Road Baldock Hertfordshire SG7 6NN, Baldock
Rating: 4.76

4.8 Rating 12,890 Reviews

95 %

of reviewers recommend Easy Light Bulbs

4.8

Based on 12,890 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Easy Light Bulbs:

UK's number 1 rated website for all Light Bulbs and associated Control Gear

Visit Website

Phone:

0800 1313 003

Email:

sales@lampco.co.uk

Location:

Easy Light Bulbs. Unit 4, Ashville Trading Estate Royston Road Baldock Hertfordshire SG7 6NN
Baldock
SG7 6NN

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Easy Light Bulbs 5 star review on 10th May 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not yet received”

Helpful Report

Posted 9 years ago

Hi Richard, Thanks for the 3 star review it's greatly appreciated. As per the website we were closed until Monday. Your goods were posted Monday Royal Mail, clearly Snail Mail, so should be with you imminently. Please share with friends and family and like our Facebook page where we list competitions and fun things about light bulbs! https://www.facebook.com/easylightbulbs - Best wishes for the 2016 from all here at the Easy-Lighbulbs Team

Posted 9 years ago

“The products arrived in good time and were just what I wanted. I did not find the website easy, however, as the item I wanted was obviously wrongly priced and by the time I had sorted it out, I was unable to use my 15% discount as it was only valid for one day. Also, one of the light bulbs I wanted, it was unclear if it was an old style wattage or a new style wattage. It turned out to be the old style. This was unclear on the website. The customer service department replied promptly and offered me 10% discount on my next order. I already had 10% offered from my last order. He didn't reply when I asked for a bit more discount.”

Helpful Report

Posted 9 years ago

Hi Patricia, Thanks for the review. We apologise for the confusion regarding the incorrect items you ordered in error. As you know we have sorted this all out for you over the telephone so we are sad to see a negative review (Big sad face). Never mind it's the New Year best wishes for 2016 the Easy-Lightbulbs Web Team.

Posted 9 years ago

“Appreciated the two chocolates! But only half the order came! It was sufficient for our needs so I did not chase it. But I did pay for two units and only received one.”

Helpful Report

Posted 9 years ago

Hi George, Thanks for your 3 star review. Can you confirm the bag was sealed when you received the lamp. There maybe a chance it's opened in transit and is still in the jiffy bag. If you cannot find it please contact websales@lampco.co.uk and we will issue you a free of charge replacement. Best wishes for 2016.

Posted 9 years ago

“The bulbs fitted, but they do not work, maybe I have the wrong voltage or something can they be exchanged ?”

Helpful Report

Posted 9 years ago

Hi Tracy, Thanks for your 3 star review and apologies the items appear not to be working? the voltage ordered was 220-240v and should be ok in any standard E10/MES fitting. please can you contact us on the websales@lampco.co.uk email address and we can sort out replacing them for you. Best wishes the Easy-Lightbulbs Team.

Posted 9 years ago

“The bulbs i ordered were very yellow. When ordering I didnt see any info on what type of light it would give off. If I knew they were going to be so yellow I wouldnt have ordered them. slightly dissaponuted, but the bulbs work fine.”

Helpful Report

Posted 9 years ago

Hi Thomas, Thanks for your 3 star review and apologies the items are not as bright as you would like. As explained 15w is a very low wattage more use as a night light. We have offered you the chance to return these items to exchange free of charge for a higher wattage. Best wishes the Easy-Lightbulbs Team.

Posted 9 years ago

“I received he bulbs very quickly, problem was they were the wrong size, the size did not match what I had ordered and was on the delivery note. I have sent them back so I will wait and see if I get the correct bulbs sent back.”

Helpful Report

Posted 9 years ago

Hi Ian, Apologies for the item. It's 1mm out and should still fit your fixture. All our tubes are measured end of pin to end of pin. We will sort out the items for you upon receipt. Best wishes the Easy Lightbulbs Team

Posted 9 years ago

“Love to but yet to receive my order. Seems good value for money though just hurry up please”

Helpful Report

Posted 10 years ago

Hi Michael, Thanks for the review it's greatly appreciated. It appears your order may have gone missing in the post. We will ship some more for you free of charge this evening. We look forward to welcoming you back with your discount code. Please share with friends and family and like our Facebook page where we list competitions and fun things about light bulbs! https://www.facebook.com/easylightbulbs - We just put your review on the site it was so fabulous! Best wishes the Easy-Lighbulbs Team

Posted 10 years ago

“Loved the light bulbs they look great in our chanderliar, but one of blew just after two days”

Helpful Report

Posted 10 years ago

Hi Geoffrey, Thanks for the 3 star review it's greatly appreciated. Sorry an item blew quickly we are happy to issue a replacement under our no quibble guarantee. Please email websales@lampco.co.uk with a note of which bulb it was that blew and we will replace it. We look forward to welcoming you back with your discount code. Please share with friends and family and like our Facebook page where we list competitions and fun things about light bulbs! https://www.facebook.com/easylightbulbs - We just put your review on the site it was so fabulous! Best wishes the Easy-Lighbulbs Team

Posted 10 years ago

“As yet still waiting ,was informed no stock”

Helpful Report

Posted 10 years ago

Hi Jack, Thanks for the review apologies about the delay in your order. Hopefully you have already been contacted by our team? Once again apologies for the delay we look forward to welcoming you back in the future

Posted 10 years ago

“As yet still waiting ,was informed no stock”

Helpful Report

Posted 10 years ago

Hi Jack, Apologies for the delay in your order. We did send you an email advising this within a few hours. As explained on the phone earlier your goods will leave 22.05.2015. We look forward to welcoming you back.

Posted 10 years ago

“Although the web site stated there were 3 items in stock, once purchased I recieved an e-mail saying they were out of stock! Still waiting for delivery.”

Helpful Report

Posted 10 years ago

Hi Graham, Thanks for the review apologies about the delay in your order. Sadly another order came in ahead of yours so they took the available stock. We did email you on the 10th April advising 7-10 days lead time. The goods are due in today and we will despatch urgently for you. Once again apologies for the delay we look forward to welcoming you back in the future.

Posted 10 years ago

“Misleading to give an overall rating. The price, the process and the delivery were all excellent. I cannot yet rate the product however: the first bulb I used lasted exactly three days, so I am dubious.”

Helpful Report

Posted 10 years ago

Hi John, thanks for the 3 star review is always greatly appreciated. Apologies about the earlier failure on the Golf Ball Bulb. We can either issue a replacement, credit your card or send you one free of charge with your next order. Please let us know what you prefer when you get this email. Best wishes the Easy-Lightbulbs Websales

Posted 10 years ago

“They light up when you switch on!”

Helpful Report

Posted 10 years ago

Thanks for the 3 star review. What could we have done to gain the 4th or 5th star please? Best wishes the Easy-Lightbulb Web Team.

Posted 10 years ago

“Only comment is that Invoice said dispatched 9/12, received 19/12.”

Helpful Report

Posted 10 years ago

Hi Alan, Thanks for the review and apologies for the delay in the delivery. We are at the mercy of the ever failing Royal Mail and at this time of year some things do take too long. Have a good Christmas and New Year.

Posted 10 years ago

“Service on the phone when order was placed was good. Cannot comment further as yet because goods have not been received at time of writing this review.”

Helpful Report

Posted 10 years ago

Thanks for your review John. The order was placed after 5pm on the 13th so they only left Royal Mail 48 on Friday last week. You should receive them any minute now. Please feel free to review again once the package is received. Kind regards - Web Team

Posted 10 years ago

“Clear product offering, easy to use website, quick delivery.”

Helpful Report

Posted 10 years ago

Thanks Lawrence appears we met or surpassed your expectations. Shame about only 3 stars out of 5 (Big sad face) - Best wishes Websales Team

Posted 10 years ago

“The service was very good and quick, but unfortunately the lamps that were sent were 50 degree instead of 60 degree as advertised and which I require.I was assured by e mail that they were indeed 60 degree, if I had known this was not the case I would not have ordered them.”

Helpful Report

Posted 10 years ago

“I recieved the product promptly and was in good condition. The only issue is that the product I got is not completely what I expected and I don't think its the company's fault. Its one of the very minute details that neither I expected to be different. I have emailed the company and would update the review depending on the reply”

Helpful Report

Posted 10 years ago

Good morning Hassan, Thanks for the feedback the email was received Saturday morning (we are closed weekends) and will be responded too shortly by our websales team. Looking quickly at the images you have ordered 18w bulbs but the sample you have taken the image of is a different wattage. Hence why they do not fit they are designed not to be interchangeable to protect the ballast in the fitting. We will be in touch.

Posted 10 years ago

“Hi Sorry cant comment yet still havent receivef the might bulbs, still waiting”

Helpful Report

Posted 10 years ago

Hi Susen, Apologies for the delay the system is automated and you are based in Germany. You will receive the goods very shortly.

Posted 10 years ago

“Ordered a Philips bulb, order confirmation email said it was a Philips bulb. Delivered product was some other make. Quelle surprise”

Helpful Report

Posted 11 years ago

Oh David this could have been a picking error in our stores. I've sent you a copy of this message please contact websales@lampco.co.uk if you want us to send a free Philips one.

Posted 11 years ago

Easy Light Bulbs is rated 4.8 based on 12,890 reviews