Easy Light Bulbs Reviews

Name: Easy Light Bulbs
Address: Easy Light Bulbs. Unit 4, Ashville Trading Estate Royston Road Baldock Hertfordshire SG7 6NN, Baldock
Rating: 4.76

4.8 Rating 12,890 Reviews

95 %

of reviewers recommend Easy Light Bulbs

4.8

Based on 12,890 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Easy Light Bulbs:

UK's number 1 rated website for all Light Bulbs and associated Control Gear

Visit Website

Phone:

0800 1313 003

Email:

sales@lampco.co.uk

Location:

Easy Light Bulbs. Unit 4, Ashville Trading Estate Royston Road Baldock Hertfordshire SG7 6NN
Baldock
SG7 6NN

Write Your review

Tell us how Easy Light Bulbs made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Easy Light Bulbs 5 star review on 10th May 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use web site with competitive prices”

Helpful Report

Posted 8 years ago

Hi Berry, Thanks for the 3 star review it's greatly appreciated although we are mortified that it was not 5 star (Sad face Emoji). What could we have done better to gain the elusive 4th & 5th stars! Maybe we can bowl you over and gain the allusive stars at a later day? How about the fabulous 12% discount code for life just for leaving this review! Please feel free to share with friends, family & Social Media. Best wishes from all here at the Easy-Lightbulbs Team

Posted 8 years ago

“Ordered on line a bulb for our neff oven arrived very quickly, but unfortunately as soon as bulb fitted in the oven and electric switched on the bulb blew. So not happy really.”

Helpful Report

Posted 8 years ago

Hi Magaret, Thanks for the 3 star review it's greatly appreciated although we are mortified that it was not 5 stars (Sad face Emoji). I normally ask what could we have done better to gain the elusive 4th & 5th stars! But on this occasion I can see that a faulty item is never well received, I am sending you tonight a Philips branded version of the same lamp free of charger as a gesture of good will . Hopefully we will gain the 5star review at a later date? Best wishes from all here at the Easy-Lightbulbs Team

Posted 8 years ago

“arrived quickly and safely...but they sent me the wrong size!!”

Helpful Report

Posted 8 years ago

Hi Colin, Thanks for the 3 star review it's greatly appreciated although we are mortified that it was not 5 stars (Sad face Emoji). I normally ask what could we have done better to gain the elusive 4th & 5th stars! But on this occasion I am wondering what else we actually could have done? As the wrong size strip bulb was purchased online? We have however as a gesture of good will offered to replace the tube free from charge upon its return to us. Hopefully we will gain the 5star review at a later date? Best wishes from all here at the Easy-Lightbulbs Team

Posted 8 years ago

“I thought it would be a low energy bulb!!”

Helpful Report

Posted 8 years ago

Hi Laurence, Thanks for the 4 star review it's greatly appreciated although we are mortified that it was not 5 stars (Sad face Emoji). We are sorry that you thought a 100w Globe would have been energy saving lamp, these would have been found under the 'Energy Saving' & 'LED' categories respectively. Please contact websales@lampco.co.uk and our expert energy saving team will be more than willing to help you find the correct item for your needs. How about the fabulous 12% discount code for life just for leaving this review! Please feel free to share with friends, family & Social Media. Best wishes from all here at the Easy-Lightbulbs Team

Posted 8 years ago

“Speed of delivery had what I wanted in stock .first order but qty wrong , ordered and charged for 6 only received 5 in the package which was slightly disappointing but light fitment luckily only reqd 5 so just spare missing not too much of a problem . Would use again but would check if errors was a one off this may change my opinion for future orders”

Helpful Report

Posted 8 years ago

Hi Amanda, Thanks for the 3 star review it's greatly appreciated although we are mortified that it was not 5 stars (Sad face Emoji). Many apologies for the shortage on your order, if you would like to contact us on websales@lampco.co.uk we can either supply you with a replacement or refund you, which ever is easiest for you? Also how about the fabulous 12% discount code for life just for leaving this review! Please feel free to share with friends, family & Social Media. Best wishes from all here at the Easy-Lightbulbs Team

Posted 8 years ago

“My order has still not arrived. You have told me that it was posted with a 1-2 day delivery but a week has elapsed since! Maybe not your fault, but perhaps a review of the postal service you use is needed. George”

Helpful Report

Posted 8 years ago

Hi George, Thanks for the 3 star review, sadly we do state delivery on our website a 1-5day delivery serive and unfortunately we are all reliant on Royal Mail following through on their delivery promise. On this occasion it appear to have taken slightly longer to get to you. If you still have not received this order by next week, please contact us on websales@lampco.co.uk Best wishes from all here at the Easy-Lightbulbs Team

Posted 8 years ago

“I ordered a bulb on 31st August, it arrived 14:00 8th September. Good bulb, good price, not good if it's something you need in a hurry. "All's well that ends", well as Wallace said to Gromit!”

Helpful Report

Posted 9 years ago

Hi Anthony, Thanks for the 3 star review it's greatly appreciated although we are mortified that it was not 5 stars (Sad face Emoji). Sadly on this occasion it was Royal mail that has let us all down, your order did arrive with us 31.08.16 and was actually despatch by us 31.08.16 15:54pm! I can only apologies for this however we do not have any control over the postal system. We do however offer courier services for item of extreme importance for future reference. Again I can only apologies on behalf of Royal mail for the delay. How about the fabulous 12% discount code for life just for leaving this review! Please feel free to share with friends, family & Social Media. Best wishes from all here at the Easy-Lightbulbs Team

Posted 9 years ago

“After only 1 hour of use the bulb does not work”

Helpful Report

Posted 9 years ago

Hi Anthony, Thanks for your review. We are very sorry to hear that this item only worked for a short period of time and would be really interested to find out how they are being used and if we can help in anyway to identify the issue. Please email us at websales@lamp.co.uk with the details and we'll be more than happy to help. please also feel free to return to our website (www.easy-lightbulbs.com) using your discount voucher for the negative review (Really huge sad face).

Posted 9 years ago

“I received my order. But one light was broken inside the box.. Thanks Mohammad Tanvir Sohel”

Helpful Report

Posted 9 years ago

Hi Mohammad, we are sorry to hear you had a damaged item received. We aim to pack all our deliveries very well, sadly the postie may have been a little heavy handed on this occasion. I have arranged a free of charge replacement for you today. Should you have any further problems, please do not hesitate to contact us on websales@lampco.co.uk. B, regards websales

Posted 9 years ago

“One of my bulbs was broke”

Helpful Report

Posted 9 years ago

Hi Connor, Thank you for your review. Sadly it was a negative one? Many apologies for the damaged item received, it appears the postie may have been a little heavy handed with this one! We have tried to call you, but there is no answer on the answering machine. please can you email websales@lampco.co.uk to advise if you require a replacement or refund? thank you.

Posted 9 years ago

“Had not expected the two car bulbs to be floating around in a little clear plastic sack among all the other packaging - especially as there was nothing written to draw attention to the need to look for them in the rest of the large pack - they came with.”

Helpful Report

Posted 9 years ago

Good morning, Thanks for the 4 star review it's greatly appreciated although we are mortified that it was not 5 stars (Sad face Emoji). We attached a delivery note (packing list) to the outer package to advise the contents inside the box. Sadly not all lamps are manufactured in single cartons and have to be separated into bags so they do not get lost inside the packaging material. many apologies that this is not to your liking. How about the fabulous 12% discount code for life just for leaving this review! Please feel free to share with friends, family & Social Media. Best wishes from all here at the Easy-Lightbulbs Team

Posted 9 years ago

“did the job as requested can't fault em”

Helpful Report

Posted 9 years ago

Hi Daniel, Thanks for the disappointing, but not disastrous, 3 Star review it's greatly appreciated but what could we have done better in your opinion to gain that elusive, all important 4th & 5th star? We look forward to welcoming you back with your 12% discount code for life. Please feel free to share with friends, family & Social Media. Best wishes from all here at the Easy-Lighbulbs Team

Posted 9 years ago

“Our last order of Par 38 spot bulbs seems to have come from a bad batch as we have had all five of them crack. Three of them have been replaced but we have not yet had replacements for the last two”

Helpful Report

Posted 9 years ago

Hi Stella, Thanks for the 3 star review it's greatly appreciated and please accept our apologies. It appears as though the postman doesn't like these as they are quite hard to damage. I have despatch another two pieces for you today as I am unsure where the others have got too?. We look forward to welcoming you back with your 12% discount code for life. Please feel free to share with friends, family & Social Media. Best wishes from all here at the Easy-Lighbulbs Team

Posted 9 years ago

“THANK YOU FOR THE REPLACEMENT”

Helpful Report

Posted 9 years ago

Hi, Thanks for the disappointing, but not disastrous, 3 star review it's greatly appreciated but what could we have done better in your opinion to gain that elusive, all important 4th & 5th stars? We look forward to welcoming you back with your 12% discount code for life. Please feel free to share with friends, family & Social Media. Best wishes from all here at the Easy-Lighbulbs Team

Posted 9 years ago

“Unfortunately, out of the 4 light bulbs I purchased only 2 worked. I call your Customer Services and 2 new bulbs free of charge are being sent to me. I was quite happy to send back the 2 that didn't work but that was not necessary.”

Helpful Report

Posted 9 years ago

Hi Michele, Thanks for the 3 star review it's appreciated. We apologise that 2 failed to work this could be due to damage in transit these are fairly fragile. The issue could also be that they are not making contact in the holder as over time the centre contact gets depressed. Please call the sales office if you want to find out more and ask for Colin or Ian. At least we replaced the items without fuss though eh that has to be good? We look forward to welcoming you back with your 12% discount code for life. Please feel free to share with friends, family & Social Media. Best wishes from all here at the Easy-Lightbulbs Team

Posted 9 years ago

“Thought I had ordered two ,but only received one.?”

Helpful Report

Posted 9 years ago

Hi Helen, Thanks for the 3 star review which we appreciate. Sadly you did only order the one item and we got a 3 star review which we can assure you hurts our ratings but we will soldier on. Good news though you can now order another one and use your 12% discount voucher HURRAH! Please feel free to share with friends, family & Social Media. Best wishes from all here at the Easy-Lightbulbs Team

Posted 9 years ago

“Quick service, but the description on the web page was wrong. Bit of hassle as I have had to return the bulbs and hope for a refund.”

Helpful Report

Posted 9 years ago

Hi Suzanne, Thanks for the 3 star review it's greatly appreciated and please accept our apologies. Appears Crompton changed their specification without bothering to inform us. We have amended the website now to reflect the new length. We look forward to welcoming you back with your 12% discount code for life. Please feel free to share with friends, family & Social Media. Best wishes from all here at the Easy-Lighbulbs Team

Posted 9 years ago

“spent ages waiting for them to arrive. they still havent!”

Helpful Report

Posted 9 years ago

Hi JJ, Thanks for your review just now. We apologise if this was not clear but the item you ordered has been made obsolete. We have emailed you twice about the issue already and have just re-sent the email for you to respond to. This is why you have not received the goods. Any questions please do not hesitate to contact us.. Best wishes The Easy-Lightbulbs Web Team

Posted 9 years ago

“Order taken and delivery arranged very swiftly. However it was noticed on delivery that the units were wrong size and there seems to be no returns arrangements in place. Reluctant to use this company again.”

Helpful Report

Posted 9 years ago

Hi Jim, Thanks for leaving the review we are sad it's a negative as we appear to have delivered exactly what you ordered. We have a no quibble returns policy as shown on the website (https://www.easy-lightbulbs.com/returns/). All you have to do is return the items you have ordered incorrectly and we will refund your cash. No questions asked. If you have any further questions please contact us on websales@lampco.co.uk or call Kevin in our sales office on 01462 490066 selection option 1 after 2pm. We hope you return to our site to benefit with your discount code. 155000 web clients cannot be wrong.

Posted 9 years ago

“Was slightly disappointed with the 5 day delivery, which I understand could be RM's issue and not theirs however when ordering items nowadays you do expect a quick delivery. Also, I had ordered 10 bulbs but only received 1. This was sorted out quickly though when I emailed them straightaway. It's just a shame I will need to wait the slow delivery time again for the full order. It has not put me off using them, as they were cheapest supplier for the bulbs I needed. I would just be conscious of these other issues for future orders.”

Helpful Report

Posted 9 years ago

Hi Carrie, Thanks for the 3 star review it's greatly appreciated. Sadly on the day you placed the order we got our Frank back (aged 72) to check for the day as the expiditors were ill and one on holiday. Frank did not realise we now had boxes of ten on the website and when we changed the quantity on the delivery note to 10 Frank saw the order as one on the order. Hence he sent just the one! Apologies again about that. We work hard on ensuring our customer service is second to none. We look forward to welcoming you back with your discount code. Please share with friends and family and like our Facebook page where we list competitions and fun things about light bulbs! https://www.facebook.com/easylightbulbs - Best wishes for the 2016 from all here at the Easy-Lighbulbs Team

Posted 9 years ago

Easy Light Bulbs is rated 4.8 based on 12,890 reviews