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The Incubator Shop Reviews

4.9 Rating 3,408 Reviews
99 %
of reviewers recommend The Incubator Shop
Company Reviews Questions Insights Metrics Info
4.9
Based on 3,408 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read The Incubator Shop Reviews

About The Incubator Shop:

Visit The Incubator Shop for all the advice and equipment needed to successfully incubate and hatch eggs from Poultry, Reptiles and Exotic Birds!

Visit Website

Email:

support@theincubatorshop.co.uk

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
CHRIS WATERS
Verified Buyer
“This is the 2nd unit we have purchased over the years (old one packed up hense replacement). The small modification to add water for humidity is good, but obviously you still need to open the top to turn the eggs. Temperature adjustment is now inside the unit, so need a small screwdriver to open, but as the unit came preset to the right temperature, we haven't needed to open it as yet. A good sized unit for a starter.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Brilliant - prompt, reliable service every time. Packages are safely wrapped and arrive really quickly.”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Fantastic service. Brought the Eco56, came with a free 1200 Brinsea Brooder ! Couldn’t believe it. You can’t get much better than that for a deal !”
Helpful Report
Posted 1 year ago
John Waggott
Verified Buyer
“Delivered on time as promised”
Helpful Report
Posted 1 year ago
Thank you so much for your 5-star rating of The Incubator Shop, John! We're so glad to hear that you had a great experience with us and that your order was delivered on time as promised.
Posted 1 year ago
Catherine Ritchie
Verified Buyer
“Very quick delivery. Very happy with quality of product”
Helpful Report
Posted 1 year ago
Thank you so much Catherine for taking the time to leave us a 5-star rating! We're thrilled to hear that you were pleased with the very quick delivery and the quality of the product.
Posted 1 year ago
David Buckenham
Verified Buyer
“The service is excellant”
Helpful Report
Posted 1 year ago
Thanks so much for the awesome 5-star rating David! We really appreciate your positive feedback. We're glad that you think our service is excellent. Your support means a lot to us and we hope to see you again soon!
Posted 1 year ago
Mark Davies
Verified Buyer
“On phoning the incubator shop I explained the problem with my Rcom 50 and was assured the fault was a broken down membrane switch. I then ordered a new one which arrived two days later.I was told that there was a video on u tube explaining the procedure on replacing it which I found very useful.The machine now running how it should a big thank you the incubator shop.”
Helpful Report
Posted 1 year ago
Thank you very much Mark for your kind 5 star rating of The Incubator Shop! We are so happy your machine is now running as it should. We look forward to serving you again soon.
Posted 1 year ago
Chloe Louise Raines
Verified Buyer
“Crazy fast delivery.”
Helpful Report
Posted 1 year ago
Susane Quinn
Verified Buyer
“Customer services of this company is second to none. So helpful and friendly.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Reviewer
“Cannot fault the service arrived ahead of forecast delivery date, packaged well and I have 12 duckling sitting under it now. Thanks”
Helpful Report
Posted 1 year ago
Ian W
Verified Reviewer
“I have used this retailer twice now and on both occasions have sought their advice beforehand. On both occasions they responded to my queries very promptly (within a couple of hours) enabling me to ensure I was ordering the correct item for the purpose I needed. The products have been as described and of good quality. I have been really impressed with their customer service.”
Helpful Report
Posted 1 year ago
Thank you so much for your 5 star rating of The Incubator Shop, Ian! I'm so glad to hear that you've been able to order the correct items with the help of our customer service team. I'm also very pleased that the products have met your expectations in regards to quality. We thank you for being a repeating customer, as it means a lot to us!
Posted 1 year ago
Robert Campbell
Verified Buyer
“Very impressed with how quickly I received my order. Will definitely use your services again.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Good quality great incubator easy to use”
Helpful Report
Posted 1 year ago
Jessica Briggs
Verified Buyer
“Very helpful and knowledgeable, clear, easy to use website, speedy delivery.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Reviewer
“The best service ever got the items in good shape good packaging, needed some advice emailed the team. And the response time was superb. Can't fault then my quail eggs are twisting and turning 😁”
Helpful Report
Posted 1 year ago
C TOMKINS
Verified Buyer
“Ordered for a relative, item arrived promptly”
Helpful Report
Posted 1 year ago
Rookery Farm Ops Ltd
Verified Buyer
“Suro 20 incubator old but in very good order not controlling heat. After phoning all sorts of people I managed to get in touch with the Incubator Shop. Sensors for this model are no longer made and they advised a new circuit board. Other businesses just tried to sell me a new incubator. Very knowledgeable people, great service , correct advice - arrived rapidly- fitted and fired up and working again. This is a really good company.”
Helpful Report
Posted 1 year ago
Thank you for your kind review of The Incubator Shop. It's great to hear that our knowledgeable staff and fast service was able to help you get your Rcom 20 incubator back up and running and that you were able to find the correct advice here. We truly appreciate your 5 star rating!
Posted 1 year ago
N KING
Verified Buyer
“Fabulous service. Delivered super quickly. Adequate space for 4 emu eggs. Recommended.”
Helpful Report
Posted 1 year ago
Phil Davenport
Verified Buyer
“Fast delivery and a great price. Thank you”
Helpful Report
Posted 1 year ago
J C Thorpe
Verified Buyer
“Excellent service”
Helpful Report
Posted 1 year ago
The Incubator Shop is rated 4.9 based on 3,408 reviews
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