The Golf Shop Online Reviews

Name: The Golf Shop Online
Address: GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate, Exeter
Rating: 4.86

4.9 Rating 9,330 Reviews

96 %

of reviewers recommend The Golf Shop Online

4.9

Based on 9,330 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Phone:

01392 301760

Location:

GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate
Exeter
EX28QW

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The Golf Shop Online 5 star review on 14th April 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Happy with my Adidas cap!”

Helpful Report

Posted 1 year ago

Hi, thank you for your feedback. We’re glad you’re happy with your Adidas cap. We hope to see you again at TGSO.

Posted 11 months ago

“Excellent service and really good prices”

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Posted 1 year ago

Hi Stephen, thank you for your feedback. We’re glad you’re happy with our service and prices. Wishing you a good season of golf ahead.

Posted 11 months ago

“Superb service. Quick call to ask a few questions, order placed then and there and my new Ping G440 hybrid was delivered in a couple of days.”

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Posted 1 year ago

Hi Brian, thank you for your kind feedback. We're pleased to hear the service and delivery of your Ping G440 hybrid met your expectations. We hope to see you again at TGSO.

Posted 11 months ago

“Many thanks, the items arrived by 22nd, a good speedy delivery ( for a standard delivery these days ) was received. I'm very pleased with the two items ordered for there, quality and value - excellent for the price charged by The Golf Shop Online, compared to others, when l was searching online were asking for a higher price - plus some wanted "unbelievable" delivery charges on top. Highly recommended, GREAT - all round service provided.”

Helpful Report

Posted 1 year ago

Hi, thank you for your positive feedback. We're glad the delivery was speedy and that you’re happy with the quality and value of your items. Thank you for recommending us. We hope to see you again at TGSO.

Posted 11 months ago

“Cheaper than anyone else. Good service”

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Posted 1 year ago

Hi Trudy, thank you for your review. We're pleased you found a good deal and received good service. Hope you enjoy your golf this season.

Posted 11 months ago

“The golf shoes I ordered were too small but the return and replacement service I received was excellent, dropped return off at post office on Sunday, received replacement Wednesday.”

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Posted 1 year ago

Hi, thank you for your feedback. We're pleased to hear the exchange process worked well for you and that you received your replacement so quickly. Hope you enjoy your golf this season.

Posted 11 months ago

“Easy online ordering & fast delivery thank you”

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Posted 1 year ago

Hi, thank you for your feedback. We're glad everything went smoothly with your order. Hope you enjoy your golf this season.

Posted 11 months ago

“Good quality items delivered promptly and safely. Would have preferred them to be slightly cheaper though!”

Helpful Report

Posted 1 year ago

Hi, thank you for your feedback. We always try to be the lowest in the market, but in case we’re not, we do offer a price match. You can find full details here: https://www.thegolfshoponline.co.uk/articles/lowest-price-promise/ Hope you enjoy your golf this season.

Posted 11 months ago

“Payed for next day delivery and didn't get it. 😡”

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Posted 1 year ago

Thank you for your feedback, and we’re sorry to hear that you were disappointed with the delivery timing. Just to clarify, our next-day delivery service is based on the next working day. As your order was placed on a Sunday, it was dispatched on Monday for delivery on Tuesday. We completely understand how this might have been confusing, and we apologise for any inconvenience this may have caused. If you have any further questions or need assistance, please feel free to contact us. Kind regards, The Golf Shop Online Team

Posted 11 months ago

“Happy with purchase. Delivered promply.”

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Posted 1 year ago

Hi Jack, thank you for your feedback. We’re glad you’re happy with your purchase and the prompt delivery. Wishing you a good season of golf ahead.

Posted 11 months ago

“Easy to order and delivery was super fast Item was exactly as described”

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Posted 1 year ago

Hi Janet, thank you for your kind words. We’re pleased everything was as expected and arrived quickly. Hope you enjoy your golf this season.

Posted 11 months ago

“Great price, fast delivery,very pleased.”

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Posted 1 year ago

Hi Richard, thank you for your feedback. We’re glad you’re pleased with the price and delivery. Thank you for choosing us, and we hope to see you again at TGSO.

Posted 11 months ago

“I have not received my order yet. How long does it really take to delivery a dozen golf balls that are widely available everywhere? Status says order received for so many days.”

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Posted 1 year ago

Thank you for sharing your feedback, and please accept our sincere apologies for the delay in delivering your order. We completely understand your frustration and appreciate your patience during this time. Your order is expected very soon, and we will ensure it’s dispatched immediately once it arrives in stock. We are currently awaiting a shipment from Taylormade, which should be with us shortly. If you have any questions or need further assistance, please don’t hesitate to get in touch. Kind regards, Julia The Golf Shop Online

Posted 11 months ago

“Excellent service. Arrived on time as promised. No quibbles about a return that didn’t fit. Highly recommended!”

Helpful Report

Posted 1 year ago

Hi Hilton, thank you for your feedback. We’re pleased to hear your order arrived on time and that the return process was smooth. Thank you for recommending us, and we hope to see you again at TGSO.

Posted 11 months ago

“Item was well packaged, delivered quickly and exactly as described! A* service, highly recommended”

Helpful Report

Posted 1 year ago

Hi Kirsten, thank you for your kind words. We’re glad your item arrived quickly and as described. Thank you for choosing us, and we hope to see you again at TGSO.

Posted 11 months ago

“Handle a too small size return promptly”

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Posted 1 year ago

Hi Sue, thank you for your feedback. We’re pleased to hear your return was handled promptly. Thank you for choosing us, and we hope to see you again at TGSO.

Posted 11 months ago

“Excellent service xx”

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Posted 1 year ago

Hi Jackie, thank you for the review! It has been our pleasure to serve you, and we hope you keep us in mind for the future. Can’t wait to have you back at TGSO.

Posted 11 months ago

“Easy to order and fast delivery overall great service”

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Posted 1 year ago

Hi Alan, thank you for the review! It has been our pleasure to serve you, and we hope you keep us in mind for the future. Can’t wait to have you back at TGSO.

Posted 11 months ago

“Good price,and quick delivery”

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Posted 1 year ago

Hi Alison, thank you for your feedback. We’re pleased you found a good price and quick delivery. Hope you enjoy your golf this season.

Posted 11 months ago

“I’ve been using Golf Shop Online for everything golf for many years now, from clubs, range finders to club cleaners, small or big, they have never let me down. The staff have always been happy to help when needed, and quick delivery and easy returns process-(when my wife found out how much I paid for a putter :0). )-keep up the good work Golf Shop Online. Many Thanks Daren.”

Helpful Report

Posted 1 year ago

Hi Daren, thank you for your kind words and long-term support. We’re glad to hear our team has been helpful and that you’ve had smooth deliveries and returns. We appreciate your loyalty and hope to keep serving you well. Wishing you a good season of golf ahead.

Posted 11 months ago

The Golf Shop Online is rated 4.9 based on 9,330 reviews