The Golf Shop Online Reviews

Name: The Golf Shop Online
Address: GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate, Exeter
Rating: 4.86

4.9 Rating 9,360 Reviews

96 %

of reviewers recommend The Golf Shop Online

4.9

Based on 9,360 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Phone:

01392 301760

Location:

GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate
Exeter
EX28QW

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The Golf Shop Online 5 star review on 14th April 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good delivery quick 👌”

Helpful Report

Posted 1 year ago

Hi Mike, thank you for your feedback. We’re glad to hear your delivery was quick. Hope you enjoy your golf this season.

Posted 1 year ago

“Golf club delivered very quickly. Also arranged a trade-in with a third party which lessened the pain a bit. Highly recommended”

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Posted 1 year ago

Hi Douglas, thank you for your feedback. We’re pleased your golf club arrived quickly and that the trade-in arrangement helped. Thank you for recommending us. Wishing you a good season of golf ahead.

Posted 1 year ago

“Have used many times Golf Shop Online offers a superb range at quality price with a speedy delivery service.”

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Posted 1 year ago

Hi John, we much appreciate your comments and hope we will be able to see if we can earn 5 Stars next time you shop with us. Enjoy your golf this season.

Posted 1 year ago

“Great range to choose from. My order arrive very quickly and in good condition. Fairly priced and free delivery. Great service.”

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Posted 1 year ago

Hi Lorna, thank you for your feedback. We’re glad you found a great range to choose from and that your order arrived quickly and in good condition. We hope you enjoy your golf this season.

Posted 1 year ago

“Got exactly what I wanted very good service”

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Posted 1 year ago

Hi John, thank you for your feedback. We’re pleased you got exactly what you wanted and had a good experience. Wishing you a good season of golf ahead.

Posted 1 year ago

“I ordered by 3pm on Wednesday and I had delivery by 5pm on Thursday, absolutely brilliant”

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Posted 1 year ago

Hi Raymond, thank you for your feedback. We’re glad to hear your order arrived so quickly. Thank you for choosing us, and we hope to see you again at TGSO.

Posted 1 year ago

“I'm really pleased with my golf bag, it arrived quickly.”

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Posted 1 year ago

Hi Sandra, thank you for your feedback. We’re glad your golf bag arrived quickly and you’re pleased with it. Thank you for choosing us, and we hope to see you again at TGSO.

Posted 1 year ago

“Very good prompt professional service, very pleased with my purchase. Many thanks.”

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Posted 1 year ago

Hi Darren, thank you for your kind words. We’re pleased you’re happy with your purchase and the service received. Wishing you a good season of golf ahead.

Posted 1 year ago

“I have not recieved it yet.”

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Posted 1 year ago

Hello, Thank you for your review. We can confirm that your order was delivered on 21st May and was left in a safe place by the porch. If this is not the case or if you have any further issues, please contact us directly, and we’ll be happy to investigate this for you. Kind regards, The Golf Shop Online Team

Posted 1 year ago

“Hard to comment as items have been sitting in Exeter MC since Tuesday and as of yesterday (Saturday) are still there. Why do you use Royal Mail - they are a total disgrace!!!”

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Posted 1 year ago

Hello, Thank you for your feedback, and we sincerely apologise for the delay with your order. We've been in touch with you today, and I’m pleased to confirm that the item has now been delivered. We truly understand the frustration caused by this experience and apologise for the inconvenience. Kind regards, The Golf Shop Online Team

Posted 1 year ago

“Happy with my Adidas cap!”

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Posted 1 year ago

Hi, thank you for your feedback. We’re glad you’re happy with your Adidas cap. We hope to see you again at TGSO.

Posted 1 year ago

“Excellent service and really good prices”

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Posted 1 year ago

Hi Stephen, thank you for your feedback. We’re glad you’re happy with our service and prices. Wishing you a good season of golf ahead.

Posted 1 year ago

“Superb service. Quick call to ask a few questions, order placed then and there and my new Ping G440 hybrid was delivered in a couple of days.”

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Posted 1 year ago

Hi Brian, thank you for your kind feedback. We're pleased to hear the service and delivery of your Ping G440 hybrid met your expectations. We hope to see you again at TGSO.

Posted 1 year ago

“Many thanks, the items arrived by 22nd, a good speedy delivery ( for a standard delivery these days ) was received. I'm very pleased with the two items ordered for there, quality and value - excellent for the price charged by The Golf Shop Online, compared to others, when l was searching online were asking for a higher price - plus some wanted "unbelievable" delivery charges on top. Highly recommended, GREAT - all round service provided.”

Helpful Report

Posted 1 year ago

Hi, thank you for your positive feedback. We're glad the delivery was speedy and that you’re happy with the quality and value of your items. Thank you for recommending us. We hope to see you again at TGSO.

Posted 1 year ago

“Cheaper than anyone else. Good service”

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Posted 1 year ago

Hi Trudy, thank you for your review. We're pleased you found a good deal and received good service. Hope you enjoy your golf this season.

Posted 1 year ago

“The golf shoes I ordered were too small but the return and replacement service I received was excellent, dropped return off at post office on Sunday, received replacement Wednesday.”

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Posted 1 year ago

Hi, thank you for your feedback. We're pleased to hear the exchange process worked well for you and that you received your replacement so quickly. Hope you enjoy your golf this season.

Posted 1 year ago

“Easy online ordering & fast delivery thank you”

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Posted 1 year ago

Hi, thank you for your feedback. We're glad everything went smoothly with your order. Hope you enjoy your golf this season.

Posted 1 year ago

“Good quality items delivered promptly and safely. Would have preferred them to be slightly cheaper though!”

Helpful Report

Posted 1 year ago

Hi, thank you for your feedback. We always try to be the lowest in the market, but in case we’re not, we do offer a price match. You can find full details here: https://www.thegolfshoponline.co.uk/articles/lowest-price-promise/ Hope you enjoy your golf this season.

Posted 1 year ago

“Payed for next day delivery and didn't get it. 😡”

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Posted 1 year ago

Thank you for your feedback, and we’re sorry to hear that you were disappointed with the delivery timing. Just to clarify, our next-day delivery service is based on the next working day. As your order was placed on a Sunday, it was dispatched on Monday for delivery on Tuesday. We completely understand how this might have been confusing, and we apologise for any inconvenience this may have caused. If you have any further questions or need assistance, please feel free to contact us. Kind regards, The Golf Shop Online Team

Posted 1 year ago

“Happy with purchase. Delivered promply.”

Helpful Report

Posted 1 year ago

Hi Jack, thank you for your feedback. We’re glad you’re happy with your purchase and the prompt delivery. Wishing you a good season of golf ahead.

Posted 1 year ago

The Golf Shop Online is rated 4.9 based on 9,360 reviews