The Golf Shop Online Reviews

Name: The Golf Shop Online
Address: GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate, Exeter
Rating: 4.86

4.9 Rating 9,786 Reviews

97 %

of reviewers recommend The Golf Shop Online

4.9

Based on 9,786 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Phone:

01392 301760

Location:

GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate
Exeter
EX28QW

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The Golf Shop Online 5 star review on 14th April 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a new putter and 5 wood they both arrived the next day I've played the first round with them yesterday and was very impressed with them and the service received”

Helpful Report

Posted 11 months ago

Hi Mr Keen, thank you for your review. We're pleased you were happy with the new putter and 5 wood, and that they arrived quickly. Glad to hear you were impressed with both the clubs and the service received. Hope you enjoy your golf this season.

Posted 11 months ago

“Easy to navigate website. Great selection of equipment. Competitive pricing. Easy to order. Fast delivery.”

Helpful Report

Posted 11 months ago

Hi Simon, thank you for your review. We're pleased you were happy with the website experience, selection, pricing, and delivery. Hope you enjoy your golf this season.

Posted 11 months ago

“I was very pleased with my purchase from Golf Shop Online. The delivery via DPD was also excellent. Thanks”

Helpful Report

Posted 11 months ago

Hi Richard, thank you for your review. We're pleased you were happy with your purchase and the delivery via DPD. Hope you enjoy your golf this season.

Posted 11 months ago

“Great experience, kept informed of delivery, item arrived exactly when they said, jacket is as described, good price and I will definitely use them again when I need anything.Thank You Golf shop.”

Helpful Report

Posted 11 months ago

Hi, thank you for your review. We're pleased you were happy with the delivery updates, the jacket, and the price. Thank you for choosing us for your future purchases. Wishing you a good season of golf ahead.

Posted 11 months ago

“Excellent service, would definitely use again”

Helpful Report

Posted 11 months ago

Hi Ian, thank you for your review. We're pleased you were happy with the service received. Thank you for choosing us for your future purchases. Wishing you a good season of golf ahead.

Posted 11 months ago

“Great service. The UnderArmour trousers & belt were as described and high quality, as well as great value for money. Kept informed of when delivery was due and arrived on time.”

Helpful Report

Posted 11 months ago

Hi Robin, thank you for your review. We're pleased you were happy with the service received, the quality and value of the Under Armour trousers and belt, and the timely delivery. Hope you enjoy your golf this season.

Posted 11 months ago

“I’ve bought quite a bit of golf equipment from Golf shop had no problems at all always delivered on time great service thank you”

Helpful Report

Posted 11 months ago

Hi Stephen, thank you for your review. We're pleased you were happy with the service received and that your orders were delivered on time. Hope you enjoy your golf this season.

Posted 11 months ago

“Everything was excellent until I discovered there was no rain cover with the bag else it would be 5 stars. I’m assuming it must have not been sent with bag unless PING don’t provide them anymore, I’ve already sent you an email looking for an answer. Despite this I will use you again provided I get a response about rain cover. Thank You J Tee”

Helpful Report

Posted 11 months ago

Hi John, Thank you for your review and for bringing this to our attention. There should be a rain cover included with your bag – they are sometimes tucked away in one of the pockets, so please check thoroughly. If you can’t find it, please get back in touch and we’ll be happy to assist you further. Best regards, The Golf Shop Online Team

Posted 11 months ago

“Excellent clothing and delivery times were quick, DPD driver was also friendly”

Helpful Report

Posted 11 months ago

Hi Rob, thank you for your review. We're pleased you were happy with the clothing and the delivery times, and it's good to hear the DPD driver was friendly. Hope you enjoy your golf this season.

Posted 11 months ago

“Golf balls sent out quickly many thanks!”

Helpful Report

Posted 11 months ago

Hi Andrew, thank you for your review. We're pleased your golf balls were sent out quickly. Hope you enjoy your golf this season.

Posted 11 months ago

“Ordering was simple and goods arrived within 3 days of ordering with standard delivery”

Helpful Report

Posted 11 months ago

Hi Ian, thank you for your review. We're pleased ordering was simple and your goods arrived within 3 days with standard delivery. Hope you enjoy your golf this season.

Posted 11 months ago

“Delivered on time and at am excellent price. Would use them again.”

Helpful Report

Posted 11 months ago

Hi J Keenan, thank you for your review. We're pleased your order was delivered on time and at an excellent price. Thank you for choosing us for your future purchases. Wishing you a good season of golf ahead.

Posted 11 months ago

“Great price and very fast delivery.”

Helpful Report

Posted 11 months ago

Hi Jeff, thank you for your review. We're pleased you were happy with the price and the delivery speed. Hope you enjoy your golf this season.

Posted 11 months ago

“Excellent service, very easy to deal with.”

Helpful Report

Posted 11 months ago

Hi Andrew, thank you for your review. We’re pleased you found our service easy to deal with. Thank you for choosing us, and we hope to see you again at TGSO.

Posted 11 months ago

“Ordered an Odyssey putter, had the option of different grips and length which was the reason I bought it. Great delivery within a couple of days. My only disappointment was I thought I had pressed the pay-in-three button but unfortunately for me it did not work but the putter is everything I expected.”

Helpful Report

Posted 11 months ago

Hi Kenneth, thank you for your review. We’re pleased the Odyssey putter met your expectations and that delivery was quick. We’re sorry to hear about the pay-in-three issue and understand your disappointment. Hope you enjoy your golf this season.

Posted 11 months ago

“Prompt service at excellent prices”

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Posted 11 months ago

Hi Finbar, thank you for your review. We’re glad you were pleased with the service and prices. Hope you enjoy your golf this season.

Posted 11 months ago

“Golf bag arrived as expected. The colour was great.”

Helpful Report

Posted 11 months ago

Hi Robert, thank you for your review. We're pleased the golf bag arrived as expected and that you liked the colour. Hope you enjoy your golf this season.

Posted 11 months ago

“Best price I could find for these Ecco shoes. Delivered in good time. The shoes are extremely comfortable out-of-the-box and although the shoes are trainer-like, the toe box is comfortably wider than expected. Good service and very pleased with the product.”

Helpful Report

Posted 11 months ago

Hi Mark, thank you for your review. We're pleased you found the Ecco shoes comfortable with a good fit and that you were happy with the price, delivery, and service received. Hope you enjoy your golf this season.

Posted 11 months ago

“I received my skort on Friday, unfortunately it is too small and I will send it back to you tomorrow (Monday 28th July. I have the same skort in different colours - pale blue & pale green and they both fit in the same size as your Navy that’s too small?!!!”

Helpful Report

Posted 11 months ago

Thank you for your feedback, and we're sorry to hear the navy skort didn't fit as expected—especially since your other colours in the same size fit well. Once we receive your return, we'll process it promptly. If you’d like to exchange for a different size or need help finding an alternative or checking measurements, feel free to reach out to our customer service team—we’re always happy to help!

Posted 11 months ago

“Excellent choice and service with fast delivery”

Helpful Report

Posted 11 months ago

Hi Colin, thank you for your review. We're pleased you were happy with the choice, service received, and fast delivery. Hope you enjoy your golf this season.

Posted 11 months ago

The Golf Shop Online is rated 4.9 based on 9,786 reviews