The Golf Shop Online Reviews

Name: The Golf Shop Online
Address: GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate, Exeter
Rating: 4.86

4.9 Rating 9,360 Reviews

96 %

of reviewers recommend The Golf Shop Online

4.9

Based on 9,360 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Phone:

01392 301760

Location:

GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate
Exeter
EX28QW

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The Golf Shop Online 5 star review on 14th April 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Golf shoes arrived very quickly as ordered.”

Helpful Report

Posted 6 months ago

Hi Andrew, thank you for your review. We're pleased your golf shoes arrived quickly and as expected. Thank you for choosing us, and we hope to see you again at TGSO.

Posted 6 months ago

“Delivered on time. The winter gloves were just what I wanted”

Helpful Report

Posted 6 months ago

Hi Helen, thank you for your review. We’re pleased the winter gloves were exactly what you wanted and that your order arrived on time. Wishing you a good season of golf ahead.

Posted 6 months ago

“Item was sent well packaged and arrived in good time ! Absolutely no problems !”

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Posted 6 months ago

Hi, we much appreciate your comments and hope we will be able to see if we can earn 5 Stars next time you shop with us. Enjoy your golf this season.

Posted 6 months ago

“Up on delivery the putting box was damaged and the balls were not in their packaging but all over the delivery box. This is a Christmas present for my son so very disappointed and not sure about returning as took three rearranged dates and address change as the company they use only deliver week days and you have to be there in order for them to deliver.”

Helpful Report

Posted 6 months ago

Hi, We’re very sorry to hear about the condition of your delivery and the inconvenience you’ve experienced. This is certainly not the experience we want for our customers, especially with a gift. Please contact us directly so we can arrange a resolution, whether that’s a replacement, a return, or another solution that works for you. We’ll do our best to make this right. Our email address is customerservices@thegolfshoponline.co.uk Kind regards, Julia The Golf Shop Online

Posted 6 months ago

“Quick postage, good quality and prices”

Helpful Report

Posted 6 months ago

Hi Emily, thank you for your review. We’re pleased you’re happy with the quick postage, quality, and prices. Hope you enjoy your golf this season.

Posted 6 months ago

“Delivered on time, appears to be in perfect condition. Bought as a Christmas present for my son therefore has not been used.”

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Posted 6 months ago

Hi Paul, thank you for your review. We’re glad your order arrived on time and in perfect condition for your son. We hope he enjoys it and have a merry Christmas ahead.

Posted 6 months ago

“Came very quickly and well packaged great experience for me”

Helpful Report

Posted 6 months ago

Hi Debra, thank you for your review. We’re pleased your order arrived quickly and well packaged, and that you had a great experience. Wishing you a good season of golf ahead.

Posted 6 months ago

“No hassle received the goods in the time said thanks”

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Posted 6 months ago

Hi Martin, thank you for your review. We’re glad your order arrived on time and that the process was hassle-free. Hope you enjoy your golf this season.

Posted 6 months ago

“Will be a Xmas present”

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Posted 6 months ago

Hi, thank you for your review. We’re glad your order will make a nice Christmas present. We hope you have a merry Christmas and enjoy your golf this season.

Posted 6 months ago

“Good range at reasonable prices. Process easy and quick deliver.”

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Posted 6 months ago

Hi, thank you for your review. We’re pleased you were happy with the range, prices, and that the ordering process was easy with quick delivery. Hope you enjoy your golf this season.

Posted 6 months ago

“Delivered on time easily tracked and good product 👍”

Helpful Report

Posted 6 months ago

Hi Kevin, thank you for your review. We’re glad your order was delivered on time, easy to track, and that you’re happy with the product. Wishing you a good season of golf ahead.

Posted 6 months ago

“Very quick and good service. My order arrived a day earlier than they said and was good.”

Helpful Report

Posted 6 months ago

Hi James, thank you for your review. We’re pleased your order arrived early and that you were happy with the service. Hope you enjoy your golf this season.

Posted 6 months ago

“prompt service and a great product very satisfied”

Helpful Report

Posted 6 months ago

Hi, thank you for your review. We’re glad you’re happy with the product and the prompt service. Wishing you a good season of golf ahead.

Posted 6 months ago

“Good service , happy with the goods”

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Posted 6 months ago

Hi David, thank you for your review. We’re pleased you were happy with the goods and the service received. Hope you enjoy your golf this season.

Posted 6 months ago

“Excellent service . I particularly liked the ability to part exchange existing clubs for a new one. Also delivery was on time and communication was good.”

Helpful Report

Posted 6 months ago

Hi, thank you for your review. We’re glad you were happy with the part-exchange process, delivery, and communication. Thank you for your feedback and we hope to see you again at TGSO.

Posted 6 months ago

“FJoY wind cheater - size XL - good value, great quality & overal terrific service. Under the Tree for Xmas….😁”

Helpful Report

Posted 6 months ago

Hi, thank you for your review. We’re glad you’re happy with the value, quality, and service, and that it will make a nice Christmas gift. Have a merry Christmas ahead and we hope to see you again at TGSO.

Posted 6 months ago

“Perfect service , will use again .”

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Posted 6 months ago

Hi Corrinne, thank you for your review, we’re pleased you were happy with the service and will use us again.

Posted 6 months ago

“Easy to choose the item you are looking for and also easy to order, delivery was free and delivered on time.”

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Posted 6 months ago

Hi Terry, thank you for your review. We’re pleased you found it easy to choose and order your item, and that it was delivered on time and free of charge.

Posted 6 months ago

“excellent”

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Posted 6 months ago

Hi Jackie, thank you for your review, we’re pleased you were happy with the service received. Wishing you a good season of golf ahead.

Posted 6 months ago

“Very happy with my purchase. Good value. Easy to order. Would recommend this company. The only unfortunate was the carrier DX Express let the golf shop down. DX messaged me 3 days running to say my order was out for delivery each day, but it didn't turn up till the 3rd day. I would recommend using another carrier.”

Helpful Report

Posted 6 months ago

Hi Christine, thank you for your review, we’re pleased you were happy with your purchase, value, and ease of ordering. We’re sorry to hear about the delay with DX Express and will pass your feedback on. For any future deliveries, if there’s ever an issue, please get in touch with us at customerservices@thegolfshoponline.co.uk and we’ll help sort it out. Thank you for your feedback and we hope to see you again at TGSO.

Posted 6 months ago

The Golf Shop Online is rated 4.9 based on 9,360 reviews