The Golf Shop Online Reviews

Name: The Golf Shop Online
Address: GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate, Exeter
Rating: 4.87

4.9 Rating 10,587 Reviews

97 %

of reviewers recommend The Golf Shop Online

4.9

Based on 10,587 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Phone:

01392 301760

Location:

GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate
Exeter
EX28QW

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The Golf Shop Online 5 star review on 4th September 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service unfortunately trolly arrived damaged due to DHL not handling with care. One email and a replacement was ordered and old trolly picked up. Great customer service”

Helpful Report

Posted 7 months ago

Hi Laura, thank you for your feedback, we’re sorry to hear the trolley arrived damaged but pleased we could quickly arrange a replacement and resolve this for you, and that you were happy with our service. Thank you for your feedback and we hope to see you again at TGSO,

Posted 7 months ago

“All very good sometimes think the special purchases aren’t usual manufacturers quality”

Helpful Report

Posted 7 months ago

Hi, thank you for your review. We’re pleased you’ve had a good overall experience, and we’ll take note of your comments regarding the quality of some special purchases. Thank you for your feedback and we hope to see you again at TGSO.

Posted 7 months ago

“Pre-ordered the new Motocaddy trolley. No issues at all with the order, arrived on the date stated, couldn't fault anything. Would consider for any future purchases!”

Helpful Report

Posted 7 months ago

Hi Alex, thank you for your review. We’re pleased your pre-order arrived as expected and that everything went smoothly. It’s great to hear you’d consider us again for future purchases. Wishing you a good season of golf ahead.

Posted 7 months ago

“I’ve always had a very good service from The golf shop online, that’s why it’s my go to company for all my golfing equipment. I had to return an item due to a manufacturing fault, and the returns process was seamless.”

Helpful Report

Posted 7 months ago

Hi John, thank you for your review. We’re really pleased you’ve consistently had a good experience with our service and that we’ve become your go-to for golfing equipment. It’s also good to hear the return process was straightforward when you needed it. Thank you for choosing us, and we hope to see you again at TGSO.

Posted 7 months ago

“Quality garment, efficient delivery.”

Helpful Report

Posted 7 months ago

Hi Lynn, thank you for your review. We’re pleased you’re happy with the quality of the garment and the efficient delivery. Hope you enjoy your golf this season.

Posted 7 months ago

“Excellent experience - great product, excellent price, delivered very quickly. Will definitely buy from The Golf Shop again.”

Helpful Report

Posted 7 months ago

Hi, thank you for your review. We’re pleased you had an excellent experience with the product, pricing, and quick delivery. It’s great to hear you’d shop with us again. Thank you for choosing us, and we hope to see you again at TGSO.

Posted 7 months ago

“Product is great, can't fault the service, but moving from DPD to DHL is a mistake.”

Helpful Report

Posted 7 months ago

Hi Ian, thank you for your review. We’re pleased you’re happy with the product and service, and we’ll take note of your feedback regarding the move from DPD to DHL. Hope you enjoy your golf this season.

Posted 7 months ago

“Smart footjoy sleeveless top at a very good price”

Helpful Report

Posted 7 months ago

Hi Glenn, thank you for your review. We’re pleased you’re happy with your FootJoy sleeveless top and that you found it at a good price. Hope you enjoy your golf this season.

Posted 7 months ago

“Great products at great price with great customer service and speedy delivery”

Helpful Report

Posted 7 months ago

Hi Martin, thank you for your review. We’re pleased you’re happy with the products, pricing, service, and speedy delivery. Wishing you a good season of golf ahead.

Posted 7 months ago

“Good service good products . Hat I ordered was too big so trying to send it back”

Helpful Report

Posted 7 months ago

Thanks for your review, Colin. Glad to hear you were happy with the service and products. Sorry the hat wasn’t the right size. If you need any help with the return, just let us know and we’ll be happy to assist. Kind Regards Julia The Golf Shop Online

Posted 7 months ago

“Very easy to use website enabling me to find my way quickly to things I was looking for. All were good value. Delivery was swift with no snags.”

Helpful Report

Posted 7 months ago

Hi Robert, thank you for your review. We’re pleased you found our website easy to use, the products good value, and the delivery swift and smooth. Hope you enjoy your golf this season.

Posted 7 months ago

“Great Service”

Helpful Report

Posted 7 months ago

Hi Sam, thank you for your review. We’re pleased you were happy with the service received. Hope you enjoy your golf this season.

Posted 7 months ago

“Excellent service and communication and delivery was really quick.”

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Posted 7 months ago

Hi Simon, thank you for your review. We’re pleased you were happy with the service, communication, and quick delivery. Wishing you a good season of golf ahead.

Posted 7 months ago

“good item with good delivery. thanks”

Helpful Report

Posted 7 months ago

Hi Paul, thank you for your review. We’re pleased you’re happy with the item and the delivery. Hope you enjoy your golf this season.

Posted 7 months ago

“Great service quick delivery”

Helpful Report

Posted 7 months ago

Hi Stuart, thank you for your review. We’re pleased you were happy with the service and quick delivery. Wishing you a good season of golf ahead.

Posted 7 months ago

“My go to supplier for all things golf. Prices are always there or there abouts ... but its the service that stands out everytime”

Helpful Report

Posted 7 months ago

Hi John, thank you for your review. We’re pleased to hear we’re your go-to supplier and that our service continues to stand out for you. Hope you enjoy your golf this season.

Posted 7 months ago

“Order process was easy and efficient. Super fast delivery. Great communication and nice product.”

Helpful Report

Posted 7 months ago

Hi Sarah, thank you for your review. We’re pleased you found the order process easy and efficient, the delivery fast, and the communication helpful. It’s great to hear you’re happy with your product. Hope you enjoy your golf this season.

Posted 7 months ago

“Competitive price and fast free delivery.”

Helpful Report

Posted 7 months ago

Hi, thank you for your review. We’re pleased you were happy with the competitive pricing and fast, free delivery. Wishing you a good season of golf ahead.

Posted 7 months ago

“Always a speedy delivery service from TGSO. Royal Mail very hit and miss as seems to be the case these days ... delivered a day after they said it would be. But understand that's out of your control.”

Helpful Report

Posted 7 months ago

Hi David, thank you for your review. We’re pleased you were happy with our speedy service, and we appreciate your understanding regarding delivery delays outside our control. Wishing you a good season of golf ahead.

Posted 7 months ago

“Battery charger for my trolley gave up, only one place to go for peace of mind and super quick delivery.”

Helpful Report

Posted 7 months ago

Hi Martin, thank you for your review. We’re pleased you found us reliable and that your battery charger arrived quickly. Hope you enjoy your golf this season.

Posted 7 months ago

The Golf Shop Online is rated 4.9 based on 10,587 reviews