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The Golf Shop Online Reviews

4.9 Rating 8,513 Reviews
96 %
of reviewers recommend The Golf Shop Online
4.9
Based on 8,513 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read The Golf Shop Online Reviews

Phone:

01392 301760

Location:

GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate
Exeter
EX28QW

Write Your review

Order arrived swiftly and was just what I wanted. Thank you!
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Posted 6 months ago
Hi Fiona, thank you for your review. We’re pleased your order arrived quickly and was just what you wanted. Hope you enjoy your golf this season.
Posted 6 months ago
Online ordering straight forward. I was able to order my choice and with a quick turnaround. Thank you.
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Posted 6 months ago
Hi Joyce, thank you for your review. We’re glad you found the online ordering straightforward and experienced a quick turnaround. Thank you for choosing us, and we hope to see you again at TGSO!
Posted 6 months ago
Great service fast and couldn’t ask for more 5star service
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Posted 6 months ago
Hi Aaron, thank you for your review. We're pleased you rate our service so highly. Hope you enjoy your golf this season.
Posted 6 months ago
Very satisfied with the customer service. professional and efficient - thank you
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Posted 6 months ago
Hi David, thank you for your review. We're glad you are satisfied with the customer service received. We hope to see you again at TGSO.
Posted 6 months ago
Golf balls delivered quickly and efficiently.
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Posted 6 months ago
Hi Brian, thank you for your review. We're glad your golf balls were delivered quickly and efficiently. Hope you enjoy your golf this season.
Posted 6 months ago
Author didn't leave any comments.
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Posted 6 months ago
Hi Clive, thank you for taking the time to rate our company, it's much appreciated. Hope you enjoy your golf this season.
Posted 6 months ago
Goods well packaged and delivered on time.
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Posted 6 months ago
Hi, thank you for your review. We're pleased everything was well packaged and delivered on time. Wishing you a good season of golf ahead.
Posted 6 months ago
Great service, quick delivery.
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Posted 6 months ago
Hi Matthew, thank you for your review. We're glad you were happy with our service and delivery. Hope you enjoy your golf this season.
Posted 6 months ago
Smooth purchase and delivery
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Posted 6 months ago
Hi, thank you for your feedback. Glad to hear everything went smoothly. We hope to see you again at TGSO!
Posted 6 months ago
Great to deal with, very competitive prices with super fast delivery. Would definitely recommend this company.
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Posted 6 months ago
Hi Craig, thank you for your kind feedback. We're pleased you were happy with our prices and speedy delivery. Thank you for choosing us, and we hope to see you again at TGSO!
Posted 6 months ago
I use FJ Spectrum gloves.... never see them in any pro shops so, I always have had to order online. A little bit more but it's nice to match colour glove to clothing. And if there's a promotion on you pay less anyway as I have with golf online. I've ordered many times. Delivery was quicker than expected as well.
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Posted 6 months ago
Hi Patricia, thank you for your lovely review. We're glad you found your favourite gloves with us and could take advantage of a promotion too. It's great to hear delivery was quicker than expected. Hope you enjoy your golf this season.
Posted 6 months ago
Great service, two dats from orer to delivery at no extra cost.
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Posted 6 months ago
Hi Andy, thank you for your feedback. We're pleased to hear the service was great and your order reached you quickly without any extra cost. Hope you enjoy your golf this season.
Posted 6 months ago
Prompt delivery on the two UA shirts I ordered and well-packaged. The material of one of the shirts was disappointing but that is the fault of UA and nothing to do with The Golf Shop. Very good service, thanks.
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Posted 6 months ago
Hi David, Thank you for your review and kind words about our service — we're really pleased to hear your order arrived promptly and well-packaged. Sorry to hear one of the shirts didn't meet your expectations in terms of material. As you mentioned, that's down to the manufacturer, but we do appreciate the honest feedback and will pass it along to Under Armour. Thanks again for shopping with us, and we hope to welcome you back soon! Best regards, Julia Customer Service Team The Golf Shop Online
Posted 6 months ago
Excellent service and speedy delivery 👍
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Posted 6 months ago
Hi Justine, thank you for your kind words about our service and delivery. Hope you enjoy your golf this season.
Posted 6 months ago
Product is fine. Delivery as advised. Smooth operation.
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Posted 6 months ago
Hi, thank you for your feedback. We're pleased everything went smoothly with your order. Hope you enjoy your golf this season.
Posted 6 months ago
Excellent service. Efficient, quick delivery.
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Posted 6 months ago
Hi, thank you for your review. We're pleased you found the service efficient and delivery quick. Hope you enjoy your golf this season.
Posted 6 months ago
Items ordered delivered promptly and at a competitive price.
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Posted 6 months ago
Hi Steven, thank you for your feedback. We're glad your order arrived promptly and at a good price. Hope you enjoy your golf this season.
Posted 6 months ago
Excellent service. Very quick delivery. Thank you.
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Posted 6 months ago
Hi Susan, thank you for your kind words. We're pleased to hear you were happy with the service and delivery. Thank you for choosing us, and we hope to see you again at TGSO!
Posted 6 months ago
Bought a new set of McGregor vmax irons and played the same day they were delivered(Thurs). I played 1 shot out of the bunker in the 18 holes and the paint came off the bottom of the SW badly. Also after looking at the other clubs the paint had also started to come off just with ball striking. Rang the golf shop the next morning and I sent photos as advised in an email. I got an email back later that day to say the photos were sent to MacGregor. I rang the following as I am not happy with that response as my contract is with the gold shop online and not McGregor. I explained this to the agent and they rebuked this and said they have to delay with McGregor. I should have been offered an immediate exchange or refund but I'm not left in limbo. Avoid this company as after sales are a sham.
Helpful Report
Posted 6 months ago
Thank you for your feedback, and we’re sorry to hear about your experience with the McGregor V-Max irons. We can confirm that we received your initial contact along with the photos, and as part of our standard process, we reached out to McGregor for their advice. This is to ensure we fully understand the issue and avoid sending a replacement that may experience the same problem. We completely understand your frustration and appreciate that your contract is with us. Our intention is not to delay matters but to find the best and most appropriate solution as quickly as possible. We will be in touch with you today to offer a resolution. Thank you for your patience while we work to put this right. Kind regards, The Golf Shop Online Team
Posted 6 months ago
Good service and choice of standard or nxt day delivery option
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Posted 6 months ago
Hi Jack, thank you for your review. We're glad the delivery options worked well for you. Wishing you a good season of golf ahead.
Posted 6 months ago
The Golf Shop Online is rated 4.9 based on 8,513 reviews