The Golf Shop Online Reviews

Name: The Golf Shop Online
Address: GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate, Exeter
Rating: 4.87

4.9 Rating 10,561 Reviews

97 %

of reviewers recommend The Golf Shop Online

4.9

Based on 10,561 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Phone:

01392 301760

Location:

GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate
Exeter
EX28QW

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The Golf Shop Online 5 star review on 4th September 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service, query handling and swift despatch. Highly recommened.”

Helpful Report

Posted 6 months ago

Hi Michele, thank you for your feedback. We’re really pleased you were happy with the customer service, how your query was handled, and the swift despatch. It’s great to hear you’d recommend us. We hope to see you again at TGSO.

Posted 6 months ago

“Easy to order from & delivery time excellent. Will use this company again & recommend”

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Posted 6 months ago

Hi Andy, thank you for your feedback. We’re really pleased you found it easy to order and that the delivery time met your expectations. It’s great to hear you’d use us again and recommend us. We hope to see you again at TGSO.

Posted 6 months ago

“Easy to navigate website. The prices of the 2 clubs I wanted was better than everywhere else i looked. The delivery was under 24hrs & they arrived very carefully wrapped & boxed. Absolutely delighted”

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Posted 6 months ago

Hi Tim, thank you for your feedback. We’re really pleased you found the website easy to use, the prices competitive, and that your clubs arrived quickly and well packaged. It’s great to hear you were delighted with your order. We hope to see you again at TGSO.

Posted 6 months ago

“Up to now good”

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Posted 6 months ago

Hi Martin, thank you for your feedback. We’re pleased to hear things have been good so far. We hope to see you again at TGSO.

Posted 6 months ago

“Item was as expected delivery was fast”

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Posted 6 months ago

Hi Andrew, thank you for your feedback. We’re pleased the item met your expectations and that delivery was fast. We hope to see you again at TGSO.

Posted 6 months ago

“Having been let down by one of their delivery companies, I received the best customer service and a new deliver was expedited so my items got here on time. A pleasure to communicate with and I will certainly be trusting them with future business.”

Helpful Report

Posted 6 months ago

Hi Simon, thank you for your feedback. We’re really sorry to hear about the issue with the delivery, but it’s good to know the team were able to step in, sort things quickly, and get your order to you on time. We’re also pleased you found the communication helpful and that you were happy with the service received overall. We appreciate your trust in us and hope to see you again at TGSO.

Posted 6 months ago

“Great range of gear available. Efficient dispatch and quality packaging. I really like the video reviews and advice available.”

Helpful Report

Posted 6 months ago

Hi, thank you for your feedback. We’re really pleased you enjoyed the range available and that everything was dispatched efficiently and arrived well packaged. It’s also great to hear the video reviews and advice were useful when choosing. We hope to see you again at TGSO.

Posted 6 months ago

“Happy with the shoes Good service”

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Posted 6 months ago

Hi Huw, thank you for your feedback. We’re pleased you’re happy with the shoes and the service received. We hope to see you again at TGSO.

Posted 6 months ago

“Only thing I have issues with is all golf balls were the same number”

Helpful Report

Posted 6 months ago

Hi Tim, thank you for your feedback. We’re sorry to hear about the issue with the golf balls all having the same number, as we understand that’s not always ideal. We’re pleased everything else met your expectations and appreciate you bringing this to our attention. Thank you for your feedback and we hope to see you again at TGSO.

Posted 6 months ago

“simple to order very competitive prices and quick and informative delivery”

Helpful Report

Posted 6 months ago

Hi, thank you for your feedback. We’re pleased you found the ordering simple, the prices competitive, and the delivery quick and informative. We hope to see you again at TGSO.

Posted 6 months ago

“This was the first time ordering from The Golf Shop Online. I got my Driver delivered the next day, I was so pleased with the service that I ended up buying my complete set of woods from them. Great service, keep up the good work.”

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Posted 6 months ago

Hi Ian, thank you for your feedback. We’re really pleased your first order arrived so quickly and that you were happy enough with the service to come back for more. It means a lot to us. We hope to see you again at TGSO.

Posted 6 months ago

“Easy ordering, skirt fits perfectly and arrived very quickly.”

Helpful Report

Posted 6 months ago

Hi, thank you for your feedback. We’re pleased you found the ordering easy, that the skirt fits perfectly, and that it arrived very quickly. We hope to see you again at TGSO.

Posted 6 months ago

“Great Service”

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Posted 6 months ago

Hi Ronald, thank you for your feedback. We’re pleased you were happy with the service received. We hope to see you again at TGSO.

Posted 6 months ago

“Fits great, arrived promptly”

Helpful Report

Posted 6 months ago

Hi, thank you for your feedback. We’re pleased to hear the fit was great and that your order arrived promptly. We hope to see you again at TGSO.

Posted 6 months ago

“Exactly what I expected. On time and great quality”

Helpful Report

Posted 6 months ago

Hi Brian, thank you for your feedback. We’re pleased everything arrived as expected, on time, and that you’re happy with the quality. We hope to see you again at TGSO.

Posted 6 months ago

“I have used The Golf Shop Online for a few years now. Not only are their prices great, their customer service is superb.”

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Posted 6 months ago

Hi Ian, thank you for your feedback. We’re really pleased you’ve been shopping with us for a few years and that you’re happy with the prices and customer service received. We truly value your continued business and support. We hope to see you again at TGSO.

Posted 6 months ago

“great price for very good club .”

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Posted 6 months ago

Hi Alexander, thank you for your feedback. We’re pleased you found the club to be good value for the price and that you’re happy with the product. We hope to see you again at TGSO.

Posted 6 months ago

“I sent a message on Thursday last week as my ordered hasn’t arrived and I still haven’t received a reply!”

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Posted 6 months ago

Thank you for your review Hayley. Sorry to see that you're having an issue with your parcel, I have just checked the inboxes and I can't seem to see an email that we have received from you. Not to worry i will contact you directly now and assist you with your issue. Many Thanks

Posted 6 months ago

“Great choice of golf attire. Easy to shop. All Top brands available at great prices. Delivery was on time and easy to obtain”

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Posted 6 months ago

Hi Lynne, thank you for your feedback. We’re pleased you found the range of golf attire and top brands easy to shop, and that delivery was on time and straightforward to receive. We hope to see you again at TGSO.

Posted 6 months ago

“First class service, delivered on time, no issues”

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Posted 6 months ago

Hi Kevin, thank you for your feedback. We’re pleased everything went smoothly with the service and that your order was delivered on time with no issues. We hope to see you again at TGSO.

Posted 6 months ago

The Golf Shop Online is rated 4.9 based on 10,561 reviews