The Golf Shop Online Reviews

Name: The Golf Shop Online
Address: GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate, Exeter
Rating: 4.87

4.9 Rating 10,564 Reviews

97 %

of reviewers recommend The Golf Shop Online

4.9

Based on 10,564 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Phone:

01392 301760

Location:

GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate
Exeter
EX28QW

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The Golf Shop Online 5 star review on 4th September 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order professionally turned around. Delivered on day. Have yet to win in the shirt, yet!”

Helpful Report

Posted 6 months ago

Hi Melvyn, thank you for your review. We're pleased to hear your order was turned around professionally and delivered on the day. Thank you for your feedback and we hope to see you again at TGSO.

Posted 6 months ago

“Excellent range of products at great prices. All backed up with quick delivery.”

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Posted 6 months ago

Hi Callum, thank you for your review. We're pleased to hear you’re happy with the range of products, the great prices, and the quick delivery. Thank you for your feedback and we hope to see you again at TGSO.

Posted 6 months ago

“No hassle very professional”

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Posted 6 months ago

Hi Neil, thank you for your review. We're pleased to hear you found the service very professional and hassle-free. Thank you for your feedback and we hope to see you again at TGSO.

Posted 6 months ago

“Buying the watch was fine, good quick delivery,but the trade in was not. No address given to where you send it and unable to contact them by phone after several attempts. Sent e-mails but replies did not give me the address. Eventually got it from Exeter golf shop online.”

Helpful Report

Posted 6 months ago

Hi Peter, Thanks for taking the time to leave your feedback, and I’m glad to hear you were happy with the watch and delivery. For trade-ins, we use Golf Clubs For Cash (GC4C) to handle all part-exchange orders. Inside the box with your order, we include full instructions and contact details for GC4C so you can register your trade-in directly with them before sending anything in, which is why we don’t provide the return address ourselves. This is so they can expect your item when it arrives and process everything more efficiently. I do appreciate that this can feel a bit confusing if the paperwork isn’t seen straight away, but it is all included with the dispatch information. I hope that helps clarify things, and thanks again for your order and feedback. Kind regards, Julia The Golf Shop Online

Posted 6 months ago

“The socks were delivered on time and in good condition”

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Posted 6 months ago

Hi, thank you for your review. We're pleased to hear the socks were delivered on time and arrived in good condition. Thank you for your feedback and we hope to see you again at TGSO.

Posted 6 months ago

“Ordered a new Callaway trolley bag. Arrived in the expected timeline and looks and feels great. Loads of extra space/pockets compared to my previous Callaway version. Very pleased with this purchase and overall service.”

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Posted 6 months ago

Hi David, thank you for your review. We're pleased to hear your Callaway trolley bag arrived within the expected timeframe and that you’re happy with the quality, space, and extra pockets compared to your previous version. Thank you for your feedback and we hope to see you again at TGSO.

Posted 6 months ago

“You always get an excellent excellent service”

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Posted 6 months ago

Hi, thank you for your review. We're pleased to hear you always receive an excellent service and we really appreciate your continued business with us. Thank you for your feedback and we hope to see you again at TGSO.

Posted 6 months ago

“First class service, great prices all delivered on time and well packaged.”

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Posted 6 months ago

Hi David, thank you for your review. We're pleased to hear you experienced first class service, with great prices and that everything was delivered on time and well packaged. Thank you for your feedback and we hope to see you again at TGSO.

Posted 6 months ago

“The service from the Golf Shop Online was very good, my only problem was with the delivery firm who kept delivering at a time I wasn't there. It seems the golf shop had requested the delivery be signed for and so it couldn't be left in my safe place.”

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Posted 6 months ago

Hi Chris, thank you for your review. We're pleased to hear you were happy with our service, though we’re sorry to hear about the inconvenience caused by the delivery arrangements. Thank you for your feedback and we hope to see you again at TGSO.

Posted 6 months ago

“Excellent 👌 garment just what I wanted for the summer I'm so pleased with it I'm going to order another one”

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Posted 6 months ago

Hi Michael, thank you for your review. We're pleased to hear the garment was just what you wanted for the summer and that you're so pleased with it you're planning to order another. Thank you for choosing us, and we hope to see you again at TGSO!

Posted 6 months ago

“very good service”

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Posted 6 months ago

Hi, thank you for your review. We're pleased to hear you were happy with our service. Thank you for your feedback and we hope to see you again at TGSO.

Posted 6 months ago

“Good products and fast delivery”

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Posted 6 months ago

Hi Ben, thank you for your review. We're pleased to hear you were happy with the products and the fast delivery. We hope to see you again at TGSO.

Posted 6 months ago

“Product as described, very quick delivery. Excellent service/process”

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Posted 6 months ago

Hi Rona, thank you for your review. We're pleased to hear the product was as described, delivery was very quick, and that you were happy with the service received. Thank you for your feedback and we hope to see you again at TGSO.

Posted 6 months ago

“This is the third email I’ve had asking me how the service was. But I haven’t received any goods yet!!”

Helpful Report

Posted 6 months ago

Hi Steven, Sorry for the confusion and any inconvenience this caused. I appreciate your frustration, especially when you’re receiving service emails before your order has arrived. There has been an issue with the initial delivery, and your golf balls are currently being returned to us. Once they arrive, we’ll inspect them and send them back to you, so you should receive them by tomorrow. We’ve also been emailing you to keep you updated as the situation developed, and I hope that has helped keep you informed while we work to resolve it. Thanks for your patience, and we’ll make sure this is put right as quickly as possible. Kind Regards Julia The Golf Shop Online

Posted 6 months ago

“Good quality items, waterproof suit fitted well accurate sizing, I had to return the sweater as it was too small, (my fault for not checking size guide) so had an exchange, which was perfect, quick delivery. No hassle when exchanging, would recommend.”

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Posted 6 months ago

Hi Teresa, thank you for your review. We're pleased you were happy with the quality of the items, the fit of the waterproof suit, and the accurate sizing, and that the exchange was straightforward with quick delivery. Thank you for recommending us. Thank you for your feedback and we hope to see you again at TGSO.

Posted 6 months ago

“Parcel arrived on time”

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Posted 6 months ago

Hi Graham, thank you for your review. We're pleased to hear your parcel arrived on time. Thank you for choosing us, and we hope to see you again at TGSO!

Posted 6 months ago

“Ordered Sunderland waterproofs great price and customer service”

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Posted 6 months ago

Hi Rosalind, thank you for your feedback. We’re really pleased you were happy with the Sunderland waterproofs and that you found them at a good price. It’s also great to hear the service received met your expectations. We hope to see you again at TGSO.

Posted 6 months ago

“Good value items delivered promptly.”

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Posted 6 months ago

Hi Richard, we much appreciate your comments and hope we will be able to see if we can earn 5 Stars next time you shop with us. Enjoy your golf this season.

Posted 6 months ago

“Quick efficient”

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Posted 6 months ago

Hi Derek, thank you for your feedback. We’re pleased you found the service quick and efficient. We hope to see you again at TGSO.

Posted 6 months ago

“Best prices online and great choice of equipment and clothing 👌”

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Posted 6 months ago

Hi Stewart, thank you for your feedback. We’re really pleased you were happy with the prices and the range of equipment and clothing available. We hope to see you again at TGSO.

Posted 6 months ago

The Golf Shop Online is rated 4.9 based on 10,564 reviews