The Golf Shop Online Reviews

Name: The Golf Shop Online
Address: GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate, Exeter
Rating: 4.86

4.9 Rating 6,487 Reviews

97 %

of reviewers recommend The Golf Shop Online

4.9

Based on 6,487 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Phone:

01392 301760

Location:

GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate
Exeter
EX28QW

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The Golf Shop Online 5 star review on 27th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Courier said they could not deliver yesterday as no one was in we are here all day so they are lying not impressed with that”

Helpful Report

Posted 7 months ago

Hi Mark, Thank you for your feedback. I am sorry that you had issues with your delivery. We have looked at the tracking history, and the item was ordered on Wednesday, September 4th, and dispatched on Thursday, September 5th. I can see that the service was Royal Mail Tracked 48, and the item was delivered to a safe place on Saturday, September 7th. Royal Mail sends tracking emails so you can follow your parcel, but if you ever have any queries or issues, please email us, and we will be happy to help in any way we can. Kind Regards Dan The Golf Shop Online

Posted 7 months ago

“Speedy delivery very efficient service.”

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Posted 7 months ago

Hi Alan, we much appreciate your comments and hope we will be able to see if we can earn 5 Stars next time you shop with us. Enjoy your golf this season.

Posted 7 months ago

“Good quality items at very affordable prices”

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Posted 7 months ago

Hi Morris, thank you for your review! We're delighted to hear you think our items are of good quality and affordable prices. We hope to see you again at TGSO!

Posted 7 months ago

“Good price, quick delivery.”

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Posted 7 months ago

Hi David, thank you for your review! We're pleased to hear you found a good price and that your order arrived quickly. Wishing you a good season of golf ahead!

Posted 7 months ago

“Got what it said on the box and arrived when they said it would.”

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Posted 7 months ago

Hi Michael, thank you for your review! We're glad to hear you received exactly what you expected and that your order arrived on time. We hope to see you again at TGSO!

Posted 7 months ago

“I was looking for a new Ping ‘mid layer’ (what a name!) and saw them on this company’s website. Good price. Chose simply (cheapest) delivery method- worked a treat. Probably quicker than the fancy signing methods. Very happy.”

Helpful Report

Posted 7 months ago

Hi Michael, thank you for your review! We're thrilled you found the Ping mid-layer on our website at a good price and that you were happy with the delivery method you chose. It's great to hear it arrived quickly and worked better than expected. We hope to see you again at TGSO!

Posted 7 months ago

“Excellent service as always! A+”

Helpful Report

Posted 7 months ago

Hi Timothy, thank you for your kind words and for being a loyal customer! We're thrilled to hear you received excellent service once again. Wishing you a good season of golf ahead!

Posted 7 months ago

“Another perfect delivery from a perfect company, thank you very much.”

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Posted 7 months ago

Hi Mr Morhen, thank you for your kind words and for being a returning customer! We're delighted to hear that your delivery was perfect once again. We hope to see you again at TGSO!

Posted 7 months ago

“Excellent”

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Posted 7 months ago

Hi Tim, thank you for your review! We're glad to hear you had an excellent experience. Wishing you a good season of golf ahead!

Posted 7 months ago

“I have liaiased with Steven from the returns department. He was very helpful and efficient. The process was very easy”

Helpful Report

Posted 7 months ago

Hi Barbara, thank you for your feedback! We're pleased to hear that Steven was helpful and that your return process went smoothly. We hope to see you again at TGSO!

Posted 7 months ago

“A good and fast service”

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Posted 7 months ago

Hi James, thank you for your review. We're glad that you are happy with your recent purchase and the service received. We hope to see you again at TGSO.

Posted 7 months ago

“Great choices. Excellent prices. Quality products. Fantastic fast service.”

Helpful Report

Posted 7 months ago

Hi Ambrose, thank you for your kind review! We're glad you appreciate our choices, prices, and service. We hope to see you again at TGSO!

Posted 7 months ago

“Delivery on time perfect fit great price will recommend these trousers great for winter”

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Posted 7 months ago

Hi Gilbert, thank you for your review. We're delighted to hear your trousers arrived on time, fit perfectly, and that you found them at a great price. It's wonderful that you’re recommending them for winter. We hope to see you again at TGSO!

Posted 7 months ago

“Good service prompt delivery”

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Posted 7 months ago

Hi, we much appreciate your comments and hope we will be able to see if we can earn 5 Stars next time you shop with us. Enjoy your golf this season.

Posted 7 months ago

“Easy to order and arrived quickly free of pistage”

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Posted 7 months ago

Hi Adrian, thank you for your review. We're pleased to hear your order arrived quickly and that the process was easy for you. Wishing you a good season of golf ahead.

Posted 7 months ago

“Excellent service”

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Posted 7 months ago

Hi, thank you for the review! It has been our pleasure to serve you, and we hope you keep us in mind for the future. Can’t wait to have you back at TGSO.

Posted 7 months ago

“All fine delivered as ordered”

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Posted 7 months ago

Thank you, Patience! We're glad to hear everything was delivered as ordered. Wishing you a good season of golf ahead!

Posted 7 months ago

“Great value for money and would buy again and great service 👍🏌🏻‍♂️”

Helpful Report

Posted 7 months ago

Hi Graham, thank you for your review! We're glad you're happy with the value and service. We hope to see you again at TGSO.

Posted 7 months ago

“Prompt delivery well packaged excellent price. What more do you want.”

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Posted 7 months ago

Hi Stephen, thank you for your review! We’re pleased to hear your order arrived quickly and in good condition. Hope you enjoy your golf this season!

Posted 7 months ago

“Great service despite needing to return item (my fault for ordering wrong size) return and replacement was easy and delivered promptly.”

Helpful Report

Posted 7 months ago

Hi, thank you for sharing your experience. We're glad the return and replacement process went smoothly for you. Wishing you a good season of golf ahead!

Posted 7 months ago

The Golf Shop Online is rated 4.9 based on 6,487 reviews