“Very easy website, superb quality of gift and packaging and delivered quickly and on time.
Brilliant service and I shall definitely be using them again.”
“The gifts ordered were not as advertised in the first instance - Gift mugs were wrongly printed and despite obviously being a silver wedding present, they were inappropriately wrapped in black wrapping paper.
On contacting the suppliers, they agreed to replace the misprinted mug at no extra cost so I was eventually well satisfied. Good job I'd left plenty of time before the actual silver wedding date,”
Hi Peter
Thanks for your email, I am sorry to read of your issues but I am glad we were able to resolve this for you.
I am also sorry to read you were disappointed with the wrapping provided, whilst it was black this would have also had a lovely pattern on it which we feel makes it suitable for any occasion but I will pass this feedback onto our team.
Thanks again for taking the time to share your review and photos of the gift.
“I would like to thank The Gift Experience for their help advice given to me by customer service assistant the gift just what I wanted.Will use this Company again when needed.Information and follow up was so helpful.Thanks to this Company.”
“i bought a tshirt for my brother who has just retired. he was really made up with it and is going to wear it for his works get together. it fits him perfectly and im pleased with the quality,a great purchase”
“Excellent experience from start to finish. The Gift Experience offer a great range of products and we found the perfect present for our sons 1st Holly Communion. Regular communication following our order regarding dispatch. Our item went missing for a few days (Royal Mail issue, not this company) and The Gift Experience we’re incredibly helpful whilst I was trying to rectify the situation.
Would recommend & definitely use again.”
Hi Nicola
Thanks for your review, I'm so glad you are happy with this!
I am sorry to read of the issue with the item taking a little longer than expected but I am pleased our customer service team were able to help you out and thank you for your understanding.
“Perfect service.
I ordered a St Christopher necklace.
Description of product was true to item.
Easy to order.
Beautiful personalised gift box and well packaged.
Good quality and very good value for money,
Delivered in a few days, quicker than expected.
Would most definitely use The Gift Experience again.”
“The World Map is an excellent product, just what I wanted for my husband to show our journeys throughout our 50 years of marriage. Excellent service - delivered promptly with no problems.”
Hi Veronica
Thanks for your review, I'm so glad you have had an all-round great experience from ordering to delivery!
What a wonderful gift idea for a special occasion.
“The gift experience had lots to choose from, good prices and the gift I bought was lovely and very much appreciated. The delivery time was spot on and well packaged. I will definitely use again.”
Hi Mrs S A
Thanks for your review, I'm so glad you have had an all-round great experience from ordering to delivery and I hope to see you back on our site again soon!
“I was very pleased with the item when it arrived, it s beautiful and even nicer in the flesh. Would recommend buying to put a smile on somebody's face.”
“I made a mistake by ordering 2 of the same order. The Gift Experience were superb at correcting my order with a speedy refund. Will definitely recommend”
“Gift ordered 12th April and still not received yet. Great difficulty in contacting this company by phone and also by email. If you can help please do.
Thank you
Order no. 4965519”
Hello
Thanks for your review, I am sorry to read you had trouble contacting us however I can see on your order notes that you were able to get through to us and our team helped you out by replacing the order which was delivered next day.
Please accept my apologies for the original order getting lost in the post, unfortunately this can happen on occasion but I do know how frustrating this can be.
