“The item itself is amazing and I can't fault the company for how quickly they got my order together. The delivery company they are using however was atrocious especially as I paid for next day delivery but got the item 6 days later and too late. Fab items, great company. Please revise your delivery company choice”
“The gift ordered was a lovely surprise from our children to their mum. It did take a couple of days longer than I thought it might to arrive but was worth the wait. Regular updates were also appreciated.”
“Quality and value very good. Annoyed that an item requested and paid for first class took two days longer than something bought next day and sent second class.”
“I was unhappy with the gift I had purchased, so I rang Gift Experience straight away and explained the problem. Their immediate response was to say that I needn't return the gift (it was a personalised child's apron) and that I would receive a refund. The refund was on my credit card soon after. Full marks for good service.”
