“Bought a small gift which I wanted inscribed and gift wrapped! The item arrived within 2 days of ordering in good quality packaging and professional presented! Web site was easy to use and service excellent! Thoroughly recommend!!”
“The actual Message in a Bottle was a nice idea and well accepted by my wife, what she didn't know was that when it arrived the message was not laid out as I had specified. I got in touch with the company and they asked me to scan the incorrect message & send it to them, which I did and they posted another correct one back, but it arrived two days later than I had urged them to send it, I felt that they could have taken my word that it was incorrect, why else would I get back to them to resend a correct copy. As I say the gift was well received so from that point of view, I scored it as good.”
“The King of the Kitchen apron was well made and particularly special as it was personalised using embroidery. A fun useful gift which was well received.”
“I had a problem with my recent purchase, I contacted the customer service number at the gift experience, my call was answered promptly, confirmation of what I ordered quickly confirmed, my issue listened to and immediately resolved by the call handler, a new part was agreed and sent out in the post , I received it just 3 days later, I am happy to say my product now meets expectations, excellent service, Thank you !”
“Found a perfect gift for a new grandson, unable to find anything like it in shops. Delivery time was excellent. First purchase from Gift Experience but will use again definitely Italy.”
“Purchased a personalised chopping board for a housewarming gift. Great quality, chopping board delivered within a couple of days and the gift was well received. Recommend.”
“Have purchased from them on several occasions and the service has always been excellent. On one occasion I needed to contact them about my purchase and they responded quickly and very professionally. I would recommend The Gift Experience to anybody.”
“I am very happy with this jigsaw I purchased. It is from a wedding photo of my daughter’s and is for her first anniversary. So it has to be good quality which is why I turned to Gift Experience for help.”
“The item I ordered never came the item was ordered on the 22nd February for an anniversary gift for 28th February had not arrived by March 2nd so I cancelled the order this was the first time I had ordered from this firm so not a good start.”
“I recently placed an order for my husband's 60th birthday. I ordered an engraved mantle clock. I requested for it to be gift-wrapped and also purchased a personalised Birthday card. The whole process was simple to use, and I had the order created within minutes.
The gift came wrapped beautifully, and the card was much better quality than any of the other competitors that I have used previously.
I have already recommended The GiftExperience to friends and family as I have been so impressed with their service. I will be using The GiftExperience in the future.”
“I have purchased from you before and just purchased again. Firstly for my grandson's 18th and again for my granddaughter's 21st. The items I have purchased have been amazing, excellently made and beautifully personalised. Excellent value for money and I would have no hesitation in recommending The Gift Experience to any one and just to back that up I am about to purchase again. Thank you so much. xx”
“Was not happy with my purchase. I bought a crystal wedding gift for my daughter and son-in-law. The gift had a lot of facts about the year they married, what their names meant etc. All was fine until I saw a fact which said Prince Andrew was 45 in this year. How things stand at the moment, his reputation leaves a lot to be desired. I mean, he was sacked by his own mother! I contacted customer services and pointed out that I thought maybe this was a little inappropriate. They did contact their production staff and concluded that there was nothing wrong in including him in any facts. I strongly disagree. The outcome being I was not entitled to a refund nor were they prepared to reprint without that particular fact. Very shoddy, customer services were a joke. The gift went in the bin and I will never order from this company again. I’ve spoken to a lot of people about this, maybe I overreacted I thought, but I can honestly say every person was in agreement with me.”
