“Very pleased with my purchase, very good quality and value, beautifully engraved. It was a delicate item but very well packaged. Excellent prompt delivery & efficient service. Emailed me with any updates - which was re-assuring. Would definitely use again.”
“Straight forward ordering process and swift delivery. More than happy with Gift experience!
Got I First Time 😉 !
(Just packaging was bit small for item causing pillow to arrive squashed.)”
“I have bought several items over the last few years, and have always been very pleased with the quality of their gifts, and with their customer service. They have such a wonderful variety of gifts for everyone. Whenever I need a gift for someone, I always look here first. Would recommend them completely.”
“The item was delivered in good time for Valentine's Day and although my wife was delighted in the photo jigsaw, very close inspection revealed that some of the cuts were not too precise and on certain pieces the photograph was proud of the surface on which it was mounted.”
“The gift was for my sister and her husband for their 40th anniversary. I looked for a distinctive gift through many sites and shops and only found what I liked on "The Gift "Experience".”
“I ordered a personalised book of Peter Rabbit for my great grand daughter's christianing present. It arrived promptly and it is excellent. Everyone pleased with it.”
“I bought a gift (i love you to pieces personalised necklace) for valentines day for my partner, the item itself was ok but was missing the card that should have come with it. Considering its advertised as a unique gift experience, to be missing this card it ruined me and my partners experience. I contacted not to complain, but to make them aware of this, but have had no response.
I would have been happy to accept an apology for the mistake, hence customer service here has been sadly lacking.
This review is solely for the lack of customer service, and is not a reflection on the gift itself.
Had everything been there the review would have been a 5. Had they redeemed themselves with an apology a 4.
Their customer service is non existent, hence they receive the lowest possible score, a 1. They have lost my custom, Iwont be buying from the gift experience again.”
“Excellent service, recipients of gift really thrilled at presentation,and arrived speedily,and we recommendto all my friends who love to purchase that extra something special!”
