“The service was excellent, but the description of the chosen item was far from accurate. It was described as a newspaper from the receivers day of birth but was only a few excerpts on a single page”
“I bought a personalised teddy bear for my friend for her 90th. The bear was gorgeous perfect present. I realise that i ordered over the xmas period & wasn't expecting it to be made & delivered as normal but it did take abit longer that i'd hoped but all in all I'd recommend”
“I was impressed with the gifts & ideas as well as the prompt service.
I was however abit disappointed that the cushions that I ordered were just in a box & not in any protective packaging which meant that one of the cushions was slightly marked.”
“Bought as part of a Secret Santa gift for my daughter in law to be, who will be marrying my son in 5 months time. She found them highly amusing as well as the rest of the group involved. It's something she can make use of.
It was a last minute find, so from purchase to delivery was quick and efficient and in time for Secret Santa to strut his stuff.
Thank you”
“Thank you for the gift, which was for my sister and arrived on time and gave them plenty opportunity to find a good place to go for a break. This kind of gift is a huge help to me who doesnt live close to family and still need a gift for special occasions. Thanking you”
“The personalised book we received made a perfect gift and had a good quality finish. I was a little frustrated having not received an email update about the delivery after a whole week as it was a Christmas gift I needed to pass on before Christmas. It eventually arrived the day after I contacted the company.”
“The heart jewellery box is beautifully made and the words inscribed look good. However, I was disappointed it arrived with scratches on the lid. Customer service was quick to resolve my issue and couldn't do enough to help. They sent a new one, gift wrapped direct to my friend in time for Christmas.”
“Ordered a personalised mug for Christmas. It arrived with a large chip on the base rim. Contacted customer services who sent out a replacement the next day and it arrived in time. Customer service 5*, quality control 0*.”
“Although I had initial difficulties purchasing the jewel box, helpful staff eventually brought success and my purchase was ordered and delivered as promised. Good packaging ensured it was in good condition.”
