“Good quality personalised gift at a reasonable price. Well received by recipient.
Only downside was that it took longer than predicted to deliver despite additional payment to ensure faster delivery so almost missed the event.”
“We had this brought as a gift and enjoyed a day in London with afternoon tea at the Bloomsbury Hotel. It was a good experience, with very good service and hope we receive another sometime.”
“I ordered a personalised bottle of lager for my grandsons 18th Birthday, and their was a issue with the message on the bottle. Sent the gift Experience an e.mail and the error was addressed swiftly and rectified. Excellent service. Would recommend this company.”
“First item which was damaged was replaced very quickly,lovely item but both items received were not the one ordered,grandchildren one ordered but family one received,did report this and had a nice response from customer services.Would be happy to make future purchases from studio.”
“This was a first time order. Would certainly use The Gift Experience on other occasions.
Telephone manner and helpfulness most pleasing. Delivery on time as requested.
Gifts of excellent quality giving pleasure to the recipient.
Thank you to all who processed the order.”
“I ordered a personalised birthday mug, which arrived in good time but the wording on it was incorrect. I contacted Customer Services, who arranged for a replacement to be made and sent and the replacement arrived a week later and this time was fine. Luckily, I had ordered it in good time for the occasion in question. You can't tell from the illustrations on the website what sort of china these mugs are made from. The one I received was quite chunky, not delicate at all. Fine if that's what you want, of course.”
“The present arrived on time but it had the wrong engraving on, when I phoned them up about it they were brilliant, replaced it and sent a new one straight away. I would recommend them.”
