“Purchased a ring box for a special occasion. The box enhanced the ring it was bought for and made a big difference to the recipients pleasure. Service from this firm is good and I have used them before and, no doubt, will again.”
“There was initially a problem with the personalised book I received as the spelling of my husbands name was incorrect. After checking my confirmation to ensure it wasn't an error on my part, I called the gift experience who were extremely apologetic and helpful in fixing this problem as soon as possible. They confirmed they had the correct spelling on file and would get another one printed and sent out to me immediately. Just less than a week later I had the new book with the correct names. Mistakes do happen and of course it would've been better that they got it right first time but the way a company handles these mistakes and the level of service you get speaks volumes. That is why I would use them again because of the great service and professionalism.”
“Really like this website... a lot of choice for all occasions and the customer service staff are extremely friendly and helpful, prices are reasonable also.”
“There was a problem with the items when delivered but an email put things right very quickly and I was pleased with the customer service and helpful staff.”
“Item came within 3-5 working days . Package was still all in good condition and item was lovely , my friend really liked it and found it interesting.”
“Although a little longer than anticipated to arrive the product was a perfect and very welcome gift. The item was just as described and the quality of items excellent.”
“The service was as I would expect it to be, although they originally sent the wrong item a quick phone call resolved the issue within 24 hours and the great part is that I wasn't kept on hold for ages and it was a normal landline number so no scary phone bill after. The product I ordered was excellent quality and the engraving was perfect. Thank you ????”
