The Flash Centre Reviews

Name: The Flash Centre
Address: Spectrum Point, 164 Clapgate Lane, Birmingham, London
Rating: 4.86

4.9 Rating 1,047 Reviews

97 %

of reviewers recommend The Flash Centre

Company Reviews

Product Reviews

Metrics

4.9

Based on 1,047 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

The Flash Centre 5 star review on 23rd March 2025

Mohammad Iftekharuddin Bunty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unfortunately one of the flash heads was defective, bit of a palaver initially to get the unit replaced; but once customer support understood the issue the return happened without further a do. Hopefully the replacement will be on it’s way very soon.”

Helpful Report

Posted 2 years ago

Hi Geraint, thanks so much for leaving us a positive review. We're terribly sorry that one of the products that you ordered arrived defective. Hopefully everything is all okay with the replacement unit we sent, and that you're now happily shooting with your new gear. If you need any assistance at all, please drop us an email or give us a call, and we'd be happy to help. Thanks, TFC

Posted 2 years ago

“The staff at the Birmingham store were really helpful, had expert knowledge and offered great insight. Great service.”

Helpful Report

Posted 2 years ago

Dear Chris, Thank you so much for your fantastic 5 star rating of The Flash Centre! We truly appreciate your kind words and are thrilled to hear that you found our staff at the Birmingham store to be really helpful. We look forward to serving you again in the future! Best regards, The Flash Centre

Posted 2 years ago

“Arrived the next day! I had an emergency and needed a flash for the weekend’s wedding and never thought it would arrive the next day! So impressed!”

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Posted 2 years ago

Dear Sally, Thank you so much for your glowing 5-star rating of The Flash Centre! We greatly appreciate your feedback and are thrilled to hear that you had such a positive experience with us. We understand the importance of emergencies, especially when it comes to a weekend wedding. It's great to know that we were able to fulfil your urgent flash needs promptly. Please do not hesitate to reach out when you have future photographic needs. We'll be more than happy to assist you. Best regards, Mike

Posted 2 years ago

“Excellent work very quick Moving”

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Posted 2 years ago

Dear Ragavan, Thank you so much for your incredible 5-star rating of The Flash Centre! We truly appreciate your kind words and support. We look forward to assisting you with any future photography needs and providing you with the same level of excellence. Best regards, Mike

Posted 2 years ago

“Great service, all arrived very quickly.”

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Posted 2 years ago

Thank you so much, Joseph, for the outstanding 5-star rating you gave The Flash Centre! We truly appreciate your support and are thrilled to hear that you had a great experience with us. Should you need anything in the future, please don't hesitate to reach out. Thanks again for choosing The Flash Centre!

Posted 2 years ago

“Flash delivered promptly, very well packaged. Thank you. A+”

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Posted 2 years ago

Dear Matt, Thank you so much for your outstanding 5-star rating and review of The Flash Centre! We greatly appreciate your support. We look forward to serving you again in the future! Warm regards, TFC

Posted 2 years ago

“Great product range and excellent service.”

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Posted 2 years ago

Thank you so much for your fantastic 5-star rating of The Flash Centre! We truly appreciate your kind words and continuous support as a loyal customer. Best regards, Mike

Posted 2 years ago

“Excellent service; they delivered the parts on lime and even amended the address that I had input wrongly.”

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Posted 2 years ago

Dear Douglas, Thank you so much for your outstanding 5-star rating of The Flash Centre! We truly appreciate your support and are thrilled to hear that you had a positive experience with us. We value your business and appreciate your trust in us. Best regards, Mike

Posted 2 years ago

“Item was dispatched and arrived very quickly. Well packaged so it came in great condition. Really quick and easy service, would definitely recommend. Go raibh maith agaibh!”

Helpful Report

Posted 2 years ago

Thank you for your fantastic 5 star rating of The Flash Centre! We truly appreciate your kind words and feedback. Warm Regards TFC

Posted 2 years ago

“The purchase was easy via the web, item arrived well packaged and the price beat all other retailers.”

Helpful Report

Posted 2 years ago

Dear Chris, Thank you so much for your incredible 5-star rating of The Flash Centre! We truly appreciate your feedback. Warm regards, Mike

Posted 2 years ago

“My first purchase from The Flash Centre and i would highly recommend them. Very fast delivery and great communication. I will be purchasing agin in the future.”

Helpful Report

Posted 2 years ago

Dear Adrian, Thank you so much for your glowing 5-star review of The Flash Centre! We greatly appreciate your feedback and recommendation. We are thrilled to hear that your first purchase from us was a success, and that you found our delivery service to be fast and our communication to be excellent. We look forward to serving you again in the future and assisting you with any future purchases you may make. If you have any questions or need further assistance, please don't hesitate to reach out to us. Best regards, The Flash Centre Team

Posted 2 years ago

“Excellent *****”

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Posted 2 years ago

Thank you so much for your outstanding five-star rating of The Flash Centre! We truly appreciate your feedback and support. Warm regards, TFC

Posted 2 years ago

“All good, fast despatch”

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Posted 2 years ago

Dear Ian, Thank you so much for your fantastic 5-star rating of The Flash Centre! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience shopping with us. Best Regards Mike

Posted 2 years ago

“Fantastic!”

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Posted 2 years ago

Dear Mack, Thank you so much for giving The Flash Centre a phenomenal 5-star rating! We truly appreciate your support and are thrilled to hear that you had a fantastic experience with us. We hope to have the pleasure of serving you again in the future. Best regards, Mike

Posted 2 years ago

“Had problem with delivery times which turned out to be the Easter close down. Great communication from the shop, nice to deal with real people. Best price I could find for what I needed.”

Helpful Report

Posted 2 years ago

Hi Chris, I hope you are well. Thanks for leaving us a review on Reviews.io, whilst it's never nice to hear negative feedback, it's always a great opportunity for us to learn something and perfect our service, so your feedback is always welcome. I've just done a little research on your order. I can see you placed the order at 12.05pm on Thursday, and utilised our free delivery coupon. Your order was dispatched the next working day, which was the 2nd April. Please note, because of the Good Friday and Easter Monday bank holiday, UPS do not collect packages or do deliveries on these days. Our delivery drivers need a bank holiday too 🙂 I can see the order is scheduled for delivery today, which would be the second working day after placing your order. Unfortunately, it looks like you have just been a bit unfortunate with the timings of the bank holiday delaying your package. We normally aim to get all deliveries to customers within 1-3 working days, and as it looks like your package will be delivered on the second working day, I think this is within the realms of "normal" and not something to raise huge alarm bells for me yet. If you could give me a bit more info on the delivery email being misleading, I will look into this in more detail to see if that's something we should look to improve for all customers going forwards. Your email should have included a clickable tracking link to the UPS website. If you could forward me the email you received, i'd be really grateful. Thanks again, and have a great day, Mike

Posted 2 years ago

“No issues, super fast delivery and good value”

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Posted 2 years ago

Dear Ed,Thank you so much for your fantastic 5-star rating of The Flash Centre! We greatly appreciate your support and feedback. We are thrilled to hear that our delivery service was super fast. Thank you once again for choosing The Flash Centre. We look forward to serving you again in the future! Warm regards, Mike

Posted 2 years ago

“The film I bought was delivered quickly, andd arrived in perfect condition.”

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Posted 2 years ago

Dear Emily, Thank you so much for your wonderful 5-star rating of The Flash Centre! We truly appreciate your kind feedback and are thrilled to hear that you had a great experience with us. Thank you again for choosing The Flash Centre! Warm regards, Mike

Posted 2 years ago

“Delivery was very good and quick Whole transaction was very smooth”

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Posted 2 years ago

Dear David, Thank you so much for your fantastic 5-star rating of The Flash Centre! We truly appreciate your feedback and support. We're thrilled to hear that you found our delivery service to be very good and quick. We strive to provide our customers with a seamless and efficient shopping experience. Best regards, Mike

Posted 2 years ago

“Very helpful advice and fast delivery.”

Helpful Report

Posted 2 years ago

Dear Dominic, Thank you so much for leaving us a 5-star rating! We truly appreciate your positive feedback and are thrilled to hear that you found The Flash Centre to be helpful and efficient. We look forward to serving you again in the future! Best regards, The Flash Centre Team

Posted 2 years ago

“Super quick delivery and even ordered in a replacement screw for a tether block from America. Great prices too, thank you!”

Helpful Report

Posted 2 years ago

Dear Matt, Thank you so much for your fantastic 5-star rating of The Flash Centre! We greatly appreciate your support and are thrilled to hear that you had a positive experience with us. We're delighted that our delivery service exceeded your expectations and that we were able to assist you with sourcing a replacement screw for your tether block all the way from America. Our team is always here to go the extra mile to ensure customer satisfaction. Best regards, Mike

Posted 2 years ago

The Flash Centre is rated 4.9 based on 1,047 reviews