The Flash Centre Reviews

Name: The Flash Centre
Address: Spectrum Point, 164 Clapgate Lane, Birmingham, London
Rating: 4.86

4.9 Rating 970 Reviews

97 %

of reviewers recommend The Flash Centre

Company Reviews

Product Reviews

Metrics

4.9

Based on 970 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

The Flash Centre 5 star review on 23rd March 2025

Mohammad Iftekharuddin Bunty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent advice, quick dispatch, perfect product. Thank you TFC.”

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Posted 5 years ago

“Really helpful staff and great online advice service. Well done!”

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Posted 5 years ago

“The staff at the Flash Centre London, both on the phone and via web sales were great. They helped me with adding items to my order and planning a Saturday delivery etc. The way they notify you that they have done things, by e mail, is also excellent. They are a friendly and conscientious company to deal with. I would like to say a personal Thank You to the people who work there. The service is great. Regards, Neil”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“The Flash Centre is always my first port of call for gear, especially Elinchrom Lighting. The website is efficient and friendly help is always available on the phone. I needed my latest order quickly and it was delivered in less than 24 hours from point of order.”

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Posted 5 years ago

“I had a great experience ordering my supplies from the flash centre. Thwy were very kind and helpfull. And they offer great prices!”

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Posted 5 years ago

“Fast efficient service”

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Posted 5 years ago

“Great service with fast delivery”

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Posted 5 years ago

“Good product, excellent price, swift delivery and well packed. As good as it gets.”

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Posted 5 years ago

“Good price, delivered on time, helpful team.”

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Posted 5 years ago

“Fantastic Service they shipped my order late in the day to get it onto a next day carrier Got my order the next day Well Pleased First Time Customer”

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Posted 5 years ago

“Quick dispatch and best price I could find online. Thanks TFC”

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Posted 5 years ago

“Fantastic service... great communication (updates on orders/shipping details etc)!”

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Posted 5 years ago

“Really great company, very friendly & professional & when I rang up to as about some equipment they couldn’t be any more helpful. They seem to understand the needs of the industry unlike some other suppliers!”

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Posted 5 years ago

“you need to review your packing policy I received a padded case in a cardboard box twice its size padded out with Plastic Bubble strips not very environmental aware ! Kids love jumping on them”

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Posted 5 years ago

Hi Philip, thanks for the positive review and constructive feedback. We'll send this over to the warehouse / packing team who'll be able to cross reference with your order. General info on our packaging policy: We do re-use as much packaging as we can from our incoming deliveries to help offset the impact to the environment of the packaging we do buy in. What this means is that whilst our goods aren't always delivered in custom size boxes and with uniform internal padding, we can at least get a second or third use out of much of the packaging we receivie from other suppliers. Anything that comes in that we cannot re-use (damaged, very messy etc), is recycled, and all packaging materials we buy in is recyclable (although this may not always be the case with the packaging we re-use). All that being said, if there's something we can be doing better, we will always look to do it, so we will make sure your review gets to the packer of your order for consideration. Thanks again, and hope to see you again soon. TFC Management

Posted 5 years ago

“Really helpful, fast delivery, will definitely use TFC again!”

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Posted 5 years ago

“The buying process was quick and easy. Communication was good. Item delivered very quickly.”

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Posted 5 years ago

“I purchased an item which 24 hours later was reduced by 20%. When I contacted you to ask for an explanation you ignored me. Consequently it will be the last time I buy from you. * UPDATE I was contacted by Flash Centre & given a credit note for the discount. I'm happy with this - thank you.”

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Posted 5 years ago

Hi David, thanks so much for the updated review. Apologies it took us longer than normal to respond to your initial query, rest assured it was not intentional and not up to our usual high standards. Happy to hear we could sort things out for you in the end. Look forward to hopefully hearing from you again soon. We'll make sure to win that five star review next time ;-) All the very best. TFC Management

Posted 5 years ago

“Once again, fast & efficient service from The Flash Centre”

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Posted 5 years ago

“Great service, can’t ask for more”

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Posted 5 years ago

The Flash Centre is rated 4.9 based on 970 reviews