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The Flash Centre Reviews

4.9 Rating 1,050 Reviews
97 %
of reviewers recommend The Flash Centre
4.9
Based on 1,050 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read The Flash Centre Reviews
“Good communication and the item arrived a day earlier than expected. Great service and the price was a genuine saving in the Black Friday sale.”
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Posted 3 years ago
“Was looking for a spare battery for my new EOS R6 & after searching around, TFC came up trumps on value & information about product. Placed my order and the item arrived in a couple of days. I will most certainly be a return customer as I will definitely need another spare battery at the very least. Recommended.”
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Posted 3 years ago
“Good website, good prices, quick delivery.. Just the job!”
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Posted 3 years ago
“Had a nightmare last minute for a paper backdrop for a shoot and The Flash Centre were easy to contact, helped me over the phone and got a backdrop delivered within 2 days. Really good service, will order again!”
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Posted 3 years ago
“Excellent fast and efficient service. Elinchrom Quadra Li-Ion Battery arrived quickly and was well packed. This particular battery is no longer available in the Netherlands at the Elinchrom importer and I was pleased to be able to order it from the UK. Before ordering at TFC I requested a quote for the same battery from LuxS (UK) but they refused to send anything outside the UK. So 'null points' for them!! Shipping to NL by TFC's shipper UPS was fast and very reasonably priced at £10.00. Import duties/taxes for NL were around 10% and were billed by UPS. For me a great deal and would definitely recommend TFC.”
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Posted 3 years ago
“Purchased an ex demo 17-55 2.8 Nikon lens at a very competitive price. Received in excellent, as new condition and initial use shows the lens performance is as good as I had hoped. Spoke to the store a couple of times and they were very helpful in both occasions. I try to always buy my kit from “real” sellers and The Flash Centre are now on my personal list of trusted sellers.”
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Posted 3 years ago
“The service from TFC is excellent and orders are dealt very efficiently.”
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Posted 3 years ago
“Very efficient service!”
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Posted 3 years ago
“Super fast delivery many thanks.”
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Posted 3 years ago
“You’re the nuts..!”
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Posted 3 years ago
“Super helpful, great service”
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Posted 3 years ago
“Having been introduced to the Flash Centre in Birmingham many years ago, I continue to watch their website and purchase when I need. Kevin and his staff are most helpful,”
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Posted 3 years ago
“Excellent speedy service!”
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Posted 3 years ago
“Excellent service and so helpful. Product knowledge was amazing, and a great help.”
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Posted 3 years ago
“Great prices, service and products as always from TFC, wish they'd open branch nearer me. Let down by the courier: Flash Centre great, UPS less so!”
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Posted 4 years ago
“The items didn’t arrive in time for the shoot. No explanation why dispatch was delayed so long.”
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Posted 4 years ago
Hi Bradley, thank you for the honest review. Whilst it is never nice to see negative customer feedback, it gives us an opportunity to assess what we're doing and improve our service for all our customers. The service you received is not to the standard a valued customer deserves, and is not in line with the very high standard we set for ourselves, so I can only apologise sincerely. We have conducted a thorough internal investigation to find out what went wrong, and ensure it doesn't happen again. I have reached out to you directly with some further details, please check your email inbox. Thanks and apologies again. Mike
Posted 4 years ago
“very surprised by next day delivery, but found the nearly £10 delivery charge for 2 bulbs a bit steep”
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Posted 4 years ago
“Solid reliable retailer with good advice and knowledge to hand.”
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Posted 4 years ago
“Easy ordering process, notifications received and fast next-day delivery as per usual with TFC. Thanks!”
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Posted 4 years ago
“Quick delivery and item arrived intact but cost me £10 postage for 2 bulbs that weigh a few ounces. I missed delivery cost when ordering or I would have cancelled.”
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Posted 4 years ago
The Flash Centre is rated 4.9 based on 1,050 reviews