The Fish Society Reviews

Name: The Fish Society
Address: Unit 13 Henley Business Park, Pirbright Road, Guildford, Unit 13 Henley Business Park, Pirbright Road, Guildford, Normandy
Rating: 4.62

4.6 Rating 25,156 Reviews

90 %

of reviewers recommend The Fish Society

Visit Website

Phone:

01428 687768

Email:

customerteam@thefishsociety.co.uk

Location:

Unit 13 Henley Business Park, Pirbright Road, Guildford,
Unit 13 Henley Business Park, Pirbright Road, Guildford
Normandy
GU3 2DX

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The Fish Society 5 star review on 9th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordering and delivery perfect was slightly disappointing with the thickness of the salmon but maybe that’s because it is organic ?”

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Posted 3 months ago

“I have always liked and preferred to buy my salmon portions in 10's. Over the years this has proved extremely difficult as various reliable companies have ceased trading or stocking/selling the box of 10. Then I came across The FISH SOCIETY and I am one happy OAP all over again. Great size, fantastic quality and swift delivery. 10/10 for my TEN SALMON PORTIONS. Thank you.”

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Posted 3 months ago

“I buy fish from lots of fishmongers on a regular basis,the Fish Society is always good quality and well priced !”

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Posted 3 months ago

“The Fish Society has always been my 'go to' for seafood since I discovered them many moons moons ago. I have not been able to get the same satisfaction from anywhere else, even if I needed just an item of seafood. The items are so fresh and well packaged and the service is superb - from all the srages: ordering, prompt customer service, and dead on time delivery. Simply the best!”

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Posted 3 months ago

“I have had a very difficult time getting a reply to various emails after a delivery of very substandard tuna, and some open packets of prawns. I am still waiting on a reply...”

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Posted 3 months ago

“I have bought from this company many times, all their products are first class.”

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Posted 3 months ago

“mmmmmmmmmmm”

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Posted 3 months ago

“Can't say I'm a convert. Thought getting fish delivered might save me some stress over Christmas, as I don't get time off work over the holidays. Order didn't arrive on its scheduled day, and instead presumably sat in the back of van overnight, and was then delivered the following evening, well after DPDs scheduled delivery window. I moved my day around to be home to receive some half defrosted fish, and had to jump through the hoops of talking to an overly peppy, patronising AI bot before I was allowed to speak to a real person. The fish may well still be edible, we'll find out on Christmas day I guess, but the overall experience means I certainly won't rush to use this service again. Added an extra star because they did refund my delivery fee when I asked (twice).”

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Posted 3 months ago

“I was assured in writing that my delivery date could be changed and would be changed after I mistakenly didn’t change the default. This was because I had to try twice to check out. Hello Alison, Thank you so much for your message and for letting us know about the delivery date mix-up – we completely understand how this can happen! 😊 As your order is currently unfulfilled, we can review requests to change the delivery date. I’ll ensure your request for 23rd December delivery is passed on to the team who will review and update your order accordingly. We appreciate your patience and will keep you updated as soon as we have confirmation. Thank you again for being such a valued customer! Marina It arrived on 10th December. I had no where to put it in my freezer and I departed the next day on holiday to Spain. I was told I’d asked the AI the wrong question and basically to “suck it up”. £40s worth of smoked salmon down the drain. When I get a moment I’m informing trading standards.”

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Posted 3 months ago

“Quick, trouble-free, delicious. A pity I can only do it once a year for a Christmas treat.”

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Posted 3 months ago

“Unfortunately my order arrived a day late and had defrosted so it couldn’t be eaten. Only three small ice bags had been used to keep it cool despite the long journey. I tried to contact the company a few times to explain the situation but no one answered the phone and the only contact I could make was via an AI assistant. I have now been reimbursed fully but will not be ordering from this company again.”

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Posted 3 months ago

“Everything fine.”

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Posted 3 months ago

“Fab!!!!! Dr p j Rodgers”

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Posted 3 months ago

“Great quality fish with a large selection to choose from”

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Posted 3 months ago

“Excellent smoked salmon, dry good value for money - bought side weighing 1kg, prompt delivery, dry good packaging. Cut into two and putbitninbrge freezer until Xmas. Couldn't ask for more. Product quality, logistics & communications second to none. Highly recommend.”

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Posted 3 months ago

“like herrings very much thank you Have a good Christmas .I will order soon”

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Posted 3 months ago

“Fish is excellent, but too many emails”

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Posted 3 months ago

“Great service”

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Posted 3 months ago

“Amazing company delivers on time nothing too much for them thank you and Happy Christmas and all best for 2026 to all staff”

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Posted 3 months ago

“I love the fish society the quality is 1st Class The delivery is very quick and the tempura prawns are out off this world well done and thank you”

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Posted 3 months ago

The Fish Society is rated 4.6 based on 25,156 reviews