The Fish Society Reviews

Name: The Fish Society
Address: Unit 13 Henley Business Park, Pirbright Road, Guildford, Unit 13 Henley Business Park, Pirbright Road, Guildford, Normandy
Rating: 4.62

4.6 Rating 25,378 Reviews

90 %

of reviewers recommend The Fish Society

Visit Website

Phone:

01428 687768

Email:

customerteam@thefishsociety.co.uk

Location:

Unit 13 Henley Business Park, Pirbright Road, Guildford,
Unit 13 Henley Business Park, Pirbright Road, Guildford
Normandy
GU3 2DX

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The Fish Society 5 star review on 6th July 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The fish was nice and fish cakes were good to and prawns were lovely i will be ordering again very soon”

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Posted 5 months ago

“Gravadlax is always a special treat and this was very tasty, especially with a proper honey mustard sauce. Great website, good comms, quick delivery superbly packaged.”

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Posted 5 months ago

“You continue to send me requests for feedback, yet you dont read emails of complaint - you allow AI to deal with them (very badly).”

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Posted 5 months ago

“Excellent product.”

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Posted 5 months ago

“the fish that had been frozen for several months was sold to us.”

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Posted 5 months ago

“I bought 3 smoked salmon sides as Christmas presents for households I was visiting this year. The salmon was delicious and they were very good value”

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Posted 5 months ago

“Fish excellent. Communications poor. My delivery came short of fish with no explanation. Had to email to find out what had happened, to be told they didn’t have enough for my order, fair enough, but don’t take my money and give no explanation! I was refunded but I wonder if that would have happened without my email enquiry about part of order missing”

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Posted 5 months ago

“Always fresh fish, beautifully packed, quickly delivered.”

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Posted 5 months ago

“I ordered lobster as a tree for NYE and while it clearly stated 100g, I wasn't expecting enough for one person . Maybe your image should show what a tiny amount 100g is by taking an image of it next to an egg or shallot to Show what £25 of lobster looks like. My mistake but hugely disappointed. It was delicious and the packaging and delivery all good”

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Posted 5 months ago

“Lovely fish, beautifully presented, I would prefer it filleted and fresh though.”

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Posted 5 months ago

“the order arrived a week late (that’s right!) - the fish was obviously stale and stinking. I told their customer service repeatedly to not deliver the order given how late it was - they still did and left me with the problem of having to dispose kilos of stale fish in central london. Awful experience.”

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Posted 5 months ago

“You sent the wrong items and when you sent the replacements you managed to put another persons delivery note (with their name and address clearly displayed) and I presume you sent my name and address to your customer! I have written to you several times - all I get is an AI response - looks like nobody really cares about customer service., Great pity - so dissapointed for the founder Alistair and Jeremey (CEO).”

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Posted 5 months ago

“Extremely disappointing. Our order arrived more than 24 hours late, forcing us to buy replacement elsewhere. When it eventually turned up, it was no longer cold. I emailed the company but received no response. I wouldn’t use this company again.”

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Posted 5 months ago

“Our clams and seafood were delicious”

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Posted 5 months ago

“Great quality product, arrived as arranged with good commas regarding delivery. Very happy”

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Posted 5 months ago

“Three of the packets of fish were broken when they arrived. They failed to supply all my order, though did after I contacted them send a replacement. I was not happy with the standard of care to supply the goods or the attention to detail. The quality was good but I will now look eleswhere for a supplier.”

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Posted 5 months ago

“Totally professional, well packaged, ultra fresh and of a great standard”

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Posted 5 months ago

“Wasn’t impressed with quality of my order sadly. Out of all the clams only 2 opened and therefore spoiled our Xmas Eve dish. Prawns were okay.”

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Posted 5 months ago

“Great as always”

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Posted 5 months ago

“Extremely well packed fast delivery and in perfect condition amazing quality best I’ve had for many years”

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Posted 5 months ago

The Fish Society is rated 4.6 based on 25,378 reviews