The Fish Society Reviews

Name: The Fish Society
Address: Unit 13 Henley Business Park, Pirbright Road, Guildford, Unit 13 Henley Business Park, Pirbright Road, Guildford, Normandy
Rating: 4.61

4.6 Rating 25,482 Reviews

90 %

of reviewers recommend The Fish Society

Visit Website

Phone:

01428 687768

Email:

customerteam@thefishsociety.co.uk

Location:

Unit 13 Henley Business Park, Pirbright Road, Guildford,
Unit 13 Henley Business Park, Pirbright Road, Guildford
Normandy
GU3 2DX

Write Your review

Tell us how The Fish Society made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Fish Society 5 star review on 9th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always consistently good. Top quality fish .”

Helpful Report

Posted 1 year ago

“I have been a loyal customer for a while but quality and service has been downhill. On my recent order, the main part did not arrive but the company did not notify me of this. My outreach to customer service has also been ignored. Combining this with the fact that product quality has become more variable, I will unfortunately need to look around for a new provider.”

Helpful Report

Posted 1 year ago

“Great food at a good price Prompt delivery all in a great condition”

Helpful Report

Posted 1 year ago

“Good quality products Quick delivery”

Helpful Report

Posted 1 year ago

“Couldn’t ask for more. They are on the ball and super fast. Have you ever wondered how goods like these can be sent through the post and retain their freshness? Well, try these people.”

Helpful Report

Posted 1 year ago

“An excellant product, good value for money and well packaged but totally let down by the courier. I was fortunately in the kitchen at the time and saw the courier 'deliver' the package, he got out of his vehicle and threw the package over the garden gate onto my gravel path, he then got back into his vehicle and drove off. He made no attempt to alert me of the delivery and as it was a hot sunny day had I not seen the 'delivery' the product (frozen fish) would have been ruined. I complained to the courier company (DPD) who emailed me a photo of the package on my drive and said it had been delivered to a safe place your gravel drive.”

Helpful Report

Posted 1 year ago

“The fish is superb quality the staff are friendly and helpful”

Helpful Report

Posted 1 year ago

“Excellent service from START (ease of on line shopping) to FINISH (delivered on time).”

Helpful Report

Posted 1 year ago

“Superb service as normal”

Helpful Report

Posted 1 year ago

“Received our order on time and in good condition. The swordfish was fabulous as were the scallops.”

Helpful Report

Posted 1 year ago

“I love the products and service very much. I regularly buy Matias herring, anchovies, cod liver. These are my favorites. All goods are qualitatively packed in ice, quickly delivered. I recommend. I have been a customer for five years and continue”

The Fish Society 5 star review on 2nd October 2025

Helpful Report

Posted 1 year ago

“The staff are very helpful ane responsive for taking my purchase orders directly for my urgent request and sent to be on time.”

Helpful Report

Posted 1 year ago

“Efficient delivery and delicious product.”

Helpful Report

Posted 1 year ago

“Very nice fish but extremely expensive and only for treats and special occasions.”

Helpful Report

Posted 1 year ago

“Hi,thanks for having you.I am so happy, because you are perfect for me. Thank you.”

Helpful Report

Posted 1 year ago

“Potted shrimps, an expensive luxury, king prawns nice but excellent squid”

Helpful Report

Posted 1 year ago

“Excellent service,reasonable prices, fast delivery, excellent fish quality”

Helpful Report

Posted 1 year ago

“More wonderful products.Hearty thanks. I just wish the horrible delivery company treated their grievously underpaid, overworked and largely devoted, eye-wateringly hard-working delivery drivers like human beings, instead of ruthlessly exploiting them. DPD needs to realise the fact that its staff are its best asset and they should look after them, sincerely, Karen”

Helpful Report

Posted 1 year ago

“Products great, correct order delivery and items being delivered on time very poor. Customer service seemed not bothered in providing an r platoon of what went wrong, felt I was inconvenience, for complaining”

Helpful Report

Posted 1 year ago

“I ordered clams as part of the order - the order arrived around 5ish and the clams were put straight into the freezer. The croquetas felt slightly soft - these have been frozen and not yet eaten. The clams were prepared the following day and not one of them opened when cooked - was really disappointed. The halibut was prepared as part of the same meal and was fine. Just disappointed with the clams - feel that possibly delivered too late”

Helpful Report

Posted 1 year ago

The Fish Society is rated 4.6 based on 25,482 reviews