The Feather Factory Reviews

Name: The Feather Factory
Address: The Old Brushworks, Castle Hill, Axminster, The Old Brushworks, Castle Hill, Axminster, Devon
Rating: 4.86

4.9 Rating 785 Reviews

98 %

of reviewers recommend The Feather Factory

Company Reviews

Metrics

Info

4.9

Based on 785 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

07423 137419

Location:

The Old Brushworks, Castle Hill, Axminster,
The Old Brushworks, Castle Hill, Axminster
Devon
EX13 5PY

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The Feather Factory 5 star review on 12th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic personalised invitation feathers. Great product and delivery, thank you!”

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Posted 4 years ago

“A great service at the Feather factory, highly recommended”

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Posted 4 years ago

“Better than I was expecting . very happy.”

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Posted 4 years ago

“Website is easy to use and items are as shown. A speedy service ( thank you ) and pleased with the quality of goods.”

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Posted 4 years ago

“Beautiful quality of feathers, packaged well and prompt delivery. Thank you.”

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Posted 4 years ago

“Excellent service,quality product!”

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Posted 4 years ago

“Good quality. Arrived in excellent condition.”

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Posted 4 years ago

“The peacock feathers are so beautiful, and the long ostrich as well. Gorgeous.”

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Posted 4 years ago

“Ordered twice so far and both orders were dispatched promptly and the feathers were excellent, just as described.”

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Posted 4 years ago

“fast service, well packaged and lovely product!”

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Posted 4 years ago

“This is outstanding prices are good, feathers top quality what more could you want.”

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Posted 4 years ago

“Perfect it was exactly what I was looking for”

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Posted 4 years ago

“Wonderful value and quality. Superb delivery. Highly recommend🌟🌟🌟🌟🌟”

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Posted 4 years ago

“The Feather Factory is a dream come true for me! I needed lovely large eyed peacock feathers for my hamd painted and embellished tambourines. Until I discovered The Feather Factory, I would only be able to acquire peacock feathers that had tiny eyes and not much colour. I phoned customer service at The Feather Factory and they were so helpful. I ordered a good supply if peacock feathers and every single feather is stunning! I will always buy my feathers from them!”

The Feather Factory 5 star review on 10th February 2021

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Posted 4 years ago

“Excellent service from Gillian extremely helpful also a high quality trilby feather . Just a very good customer experience .”

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Posted 4 years ago

“I was very impressed by the quality of the product and the standard of personalisation, I spoke to the lady in order to discuss my order and she was friendly and very helpful.The feathers arrived within 3 days of placing the order, would definately recommend”

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Posted 4 years ago

“very nicely packed and very professional”

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Posted 4 years ago

“My order was promptly despatched & was just as ordered”

The Feather Factory 5 star review on 18th January 2021

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Posted 4 years ago

“Great quality feathers. Great service. Many thanks.”

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Posted 4 years ago

“I ordered feather fan kits and feathers. The fan kit was very easy to use and the feathers were gorgeous, thank you very much!”

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Posted 4 years ago

The Feather Factory is rated 4.9 based on 785 reviews