The Feather Factory Reviews

Name: The Feather Factory
Address: The Old Brushworks, Castle Hill, Axminster, Devon
Rating: 4.85

4.9 Rating 727 Reviews

98 %

of reviewers recommend The Feather Factory

Company Reviews

Metrics

Info

4.9

Based on 727 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

07884006693

Location:

The Old Brushworks, Castle Hill, Axminster
Devon
EX13 5PY

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The Feather Factory 5 star review on 18th March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fabulous feathers as always”

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Posted 3 years ago

“Beauitful feathers and packaged beautifully xx”

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Posted 3 years ago

“Excellent service, fast delivery. Thanks”

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Posted 3 years ago

“Hello feather people so delighted with my beautiful feathers delivery was so quick thank you x”

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Posted 3 years ago

“Purchased a rust Fedora with feather and additional millinery. The customer service and guidance was given in a patient and incredibly well informed manner from a lovely and knowledgeable lady. The hat when arrived is something quite beautiful and fits perfectly. The feathers are both exquisitely detailed and eye catching. A very delighted customer, David”

The Feather Factory 5 star review on 23rd June 2020

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Posted 3 years ago

“Very nice feathers”

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Posted 3 years ago

“I ordered three different colours of goose feathers, the range of colours is brilliant as there are so many varieties of one colour. Delivery was very quick and on time. The goose feathers are by far the best quality I have come across and I will definitely be ordering again in the foreseeable future and would recommend to anyone for great quality feathers.”

The Feather Factory 5 star review on 11th June 2020

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Posted 3 years ago

“Great, prompt service and beautiful product”

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Posted 3 years ago

“Super efficient and exactly what I'd hoped for. I'll definitely look to place another order soon. Thank you!”

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Posted 4 years ago

“I absolutely love them! The colours are so beautiful and I also love the fact that they are handmade. I will treat them with care, thank you.”

The Feather Factory 5 star review on 22nd April 2020

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Posted 4 years ago

“Lovely feathers & biros write well.”

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Posted 4 years ago

“Fabulous. Great assistance from Customer Service. Was sent a colour fabric sample. My feather boa is gorgeous and arrived greatly packaged. Definitely recommend The Feather Factory :)”

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Posted 4 years ago

“Prompt service and beautiful feathers! Would recommend this company and use again! Quality product and ethically sourced, perfect!”

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Posted 4 years ago

“Amazing quick service would highly recommend”

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Posted 4 years ago

“Exelaint service and quality!!”

The Feather Factory 5 star review on 12th March 2020

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Posted 4 years ago

“Excellent service and advice over the phone and swift delivery with plenty of updates. The boa is gorgeous!”

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Posted 4 years ago

“My order came quickly and the 3 large ostrich plumes that I bought are really full, beautiful, good quality”

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Posted 4 years ago

“Excellent service and great products. I’m very pleased. Joan R”

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Posted 4 years ago

“Excellent website, super fast delivery and I love my feathers! Thank you. A fraction of the price of pretty much identical ones I was going to buy from a high end interiors shop in Walton St SW1!”

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Posted 4 years ago

“I was struggling to find a suitable trim for a dance costume. I contacted the Feather Factory and Claire was a godsend in helping me find the best type of trim and colour match. She was very professional, friendly and had the utmost patience when dealing with the endless questions I asked of her. My order was sent out promptly and received the following day. It was a perfect match and of excellent quality. I can’t recommend this company highly enough.”

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Posted 4 years ago

The Feather Factory is rated 4.9 based on 727 reviews