The Feather Factory Reviews

Name: The Feather Factory
Address: The Old Brushworks, Castle Hill, Axminster, Devon
Rating: 4.85

4.9 Rating 727 Reviews

98 %

of reviewers recommend The Feather Factory

Company Reviews

Metrics

Info

4.9

Based on 727 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

07884006693

Location:

The Old Brushworks, Castle Hill, Axminster
Devon
EX13 5PY

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The Feather Factory 5 star review on 18th March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful quality of feathers, packaged well and prompt delivery. Thank you.”

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Posted 3 years ago

“Excellent service,quality product!”

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Posted 3 years ago

“Good quality. Arrived in excellent condition.”

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Posted 3 years ago

“The peacock feathers are so beautiful, and the long ostrich as well. Gorgeous.”

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Posted 3 years ago

“Ordered twice so far and both orders were dispatched promptly and the feathers were excellent, just as described.”

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Posted 3 years ago

“fast service, well packaged and lovely product!”

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Posted 3 years ago

“This is outstanding prices are good, feathers top quality what more could you want.”

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Posted 3 years ago

“Perfect it was exactly what I was looking for”

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Posted 3 years ago

“Wonderful value and quality. Superb delivery. Highly recommend🌟🌟🌟🌟🌟”

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Posted 3 years ago

“The Feather Factory is a dream come true for me! I needed lovely large eyed peacock feathers for my hamd painted and embellished tambourines. Until I discovered The Feather Factory, I would only be able to acquire peacock feathers that had tiny eyes and not much colour. I phoned customer service at The Feather Factory and they were so helpful. I ordered a good supply if peacock feathers and every single feather is stunning! I will always buy my feathers from them!”

The Feather Factory 5 star review on 10th February 2021

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Posted 3 years ago

“Excellent service from Gillian extremely helpful also a high quality trilby feather . Just a very good customer experience .”

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Posted 3 years ago

“I was very impressed by the quality of the product and the standard of personalisation, I spoke to the lady in order to discuss my order and she was friendly and very helpful.The feathers arrived within 3 days of placing the order, would definately recommend”

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Posted 3 years ago

“very nicely packed and very professional”

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Posted 3 years ago

“My order was promptly despatched & was just as ordered”

The Feather Factory 5 star review on 18th January 2021

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Posted 3 years ago

“Great quality feathers. Great service. Many thanks.”

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Posted 3 years ago

“I ordered feather fan kits and feathers. The fan kit was very easy to use and the feathers were gorgeous, thank you very much!”

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Posted 3 years ago

“I am very satisfied with feather Factory. Have placed an order on their last day of shipping before christmas, and everything was handled efficiently, all my items were well packed and delivered on time. Special thanks to Gillian for being so profesional.”

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Posted 3 years ago

“I ordered two feather boas and they were both absolutely gorgeous! The colours were beautiful and the quality excellent.”

The Feather Factory 5 star review on 22nd December 2020

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Posted 3 years ago

“Love the top hat Christmas tree topper - beautifully made and wonderfully different. It arrived on time and perfectly wrapped so had no damage, and will be brought out proudly each year to bring some sparkle to our Christmas tree!”

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Posted 3 years ago

“Fantastic .. and quick delivery”

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Posted 3 years ago

The Feather Factory is rated 4.9 based on 727 reviews