The Feather Factory Reviews

Name: The Feather Factory
Address: The Old Brushworks, Castle Hill, Axminster, The Old Brushworks, Castle Hill, Axminster, Devon
Rating: 4.85

4.9 Rating 770 Reviews

98 %

of reviewers recommend The Feather Factory

Company Reviews

Metrics

Info

4.9

Based on 770 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

07423 137419

Location:

The Old Brushworks, Castle Hill, Axminster,
The Old Brushworks, Castle Hill, Axminster
Devon
EX13 5PY

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The Feather Factory 5 star review on 12th January 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant customer service messaged replied to quick quick delivery would def order from here again”

Helpful Report

Posted 3 years ago

“Beautiful peacock feathers! Look fabulous in my vase to match peacock curtains. Super fast delivery and delicately packaged.”

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Posted 3 years ago

“The feathers are in perfect condition and exactly as described. I’d been struggling to find any until I found this website. They came so quickly!”

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Posted 3 years ago

“The product we received was beautiful and good condition. I needed help and the email response from customer service was exceptional. They went above and beyond to help. Great service.”

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Posted 3 years ago

“Lovely quality . Arrived beautifully packed.”

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Posted 3 years ago

“Ordered a feather topper for the Christmas tree. Thoughtfully packaged, undamaged, quick delivery, beautiful well made item. Very pleased. Would recommend.”

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Posted 3 years ago

“Fantastic! Arrived next day!Carefully wrapped in tissue.”

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Posted 3 years ago

“Beautiful, great quality feathers. FF were very quick to respond to my query too which was much appreciated.”

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Posted 3 years ago

“Good quality product and fast delivery”

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Posted 3 years ago

“Very prompt and helpful responses from The Feather Factory, and delivered in good time and a brilliant quality item received in good order.”

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Posted 3 years ago

“Super fast delivery of beautiful feathers. Delighted ! Thank you .”

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Posted 3 years ago

“Excellent service and fast delivery. Well pleased. Thanks.”

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Posted 3 years ago

“Lovely feathers good quality and prompt delivery would definitely buy again !”

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Posted 3 years ago

“The items arrived quickly. Unfortunately one item not suitable but an email to yourselves has put my mind at ease to get a refund. Many thanks”

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Posted 3 years ago

“Amazing service and quality. The feathers arrived quickly and were just beautiful- perfect for my outfit. I will definitely be buying again.”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“The feather factory has the best quality ostrich feathers in the UK!”

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Posted 3 years ago

“I have used this company a few times now. They are so so helpful. Great company, great product!”

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Posted 3 years ago

“Very fast delivery. Very good product quality. Very happy with the merchandise. I recommend it”

The Feather Factory 5 star review on 13th September 2021

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Posted 3 years ago

“Quick delivery, excellent quality feathers, just as described.”

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Posted 3 years ago

The Feather Factory is rated 4.9 based on 770 reviews