The Feather Factory Reviews

Name: The Feather Factory
Address: The Old Brushworks, Castle Hill, Axminster, The Old Brushworks, Castle Hill, Axminster, Devon
Rating: 4.85

4.9 Rating 770 Reviews

98 %

of reviewers recommend The Feather Factory

Company Reviews

Metrics

Info

4.9

Based on 770 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

07423 137419

Location:

The Old Brushworks, Castle Hill, Axminster,
The Old Brushworks, Castle Hill, Axminster
Devon
EX13 5PY

Write Your review

Tell us how The Feather Factory made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Feather Factory 5 star review on 12th January 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Better than I was expecting . very happy.”

Helpful Report

Posted 4 years ago

“Website is easy to use and items are as shown. A speedy service ( thank you ) and pleased with the quality of goods.”

Helpful Report

Posted 4 years ago

“Beautiful quality of feathers, packaged well and prompt delivery. Thank you.”

Helpful Report

Posted 4 years ago

“Excellent service,quality product!”

Helpful Report

Posted 4 years ago

“Good quality. Arrived in excellent condition.”

Helpful Report

Posted 4 years ago

“The peacock feathers are so beautiful, and the long ostrich as well. Gorgeous.”

Helpful Report

Posted 4 years ago

“Ordered twice so far and both orders were dispatched promptly and the feathers were excellent, just as described.”

Helpful Report

Posted 4 years ago

“fast service, well packaged and lovely product!”

Helpful Report

Posted 4 years ago

“This is outstanding prices are good, feathers top quality what more could you want.”

Helpful Report

Posted 4 years ago

“Perfect it was exactly what I was looking for”

Helpful Report

Posted 4 years ago

“Wonderful value and quality. Superb delivery. Highly recommend🌟🌟🌟🌟🌟”

Helpful Report

Posted 4 years ago

“The Feather Factory is a dream come true for me! I needed lovely large eyed peacock feathers for my hamd painted and embellished tambourines. Until I discovered The Feather Factory, I would only be able to acquire peacock feathers that had tiny eyes and not much colour. I phoned customer service at The Feather Factory and they were so helpful. I ordered a good supply if peacock feathers and every single feather is stunning! I will always buy my feathers from them!”

The Feather Factory 5 star review on 10th February 2021

Helpful Report

Posted 4 years ago

“Excellent service from Gillian extremely helpful also a high quality trilby feather . Just a very good customer experience .”

Helpful Report

Posted 4 years ago

“I was very impressed by the quality of the product and the standard of personalisation, I spoke to the lady in order to discuss my order and she was friendly and very helpful.The feathers arrived within 3 days of placing the order, would definately recommend”

Helpful Report

Posted 4 years ago

“very nicely packed and very professional”

Helpful Report

Posted 4 years ago

“My order was promptly despatched & was just as ordered”

The Feather Factory 5 star review on 18th January 2021

Helpful Report

Posted 4 years ago

“Great quality feathers. Great service. Many thanks.”

Helpful Report

Posted 4 years ago

“I ordered feather fan kits and feathers. The fan kit was very easy to use and the feathers were gorgeous, thank you very much!”

Helpful Report

Posted 4 years ago

“I am very satisfied with feather Factory. Have placed an order on their last day of shipping before christmas, and everything was handled efficiently, all my items were well packed and delivered on time. Special thanks to Gillian for being so profesional.”

Helpful Report

Posted 4 years ago

“I ordered two feather boas and they were both absolutely gorgeous! The colours were beautiful and the quality excellent.”

The Feather Factory 5 star review on 22nd December 2020

Helpful Report

Posted 4 years ago

The Feather Factory is rated 4.9 based on 770 reviews