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The Feather Factory Reviews

4.9 Rating 770 Reviews
98 %
of reviewers recommend The Feather Factory
4.9
Based on 770 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read The Feather Factory Reviews
Visit Website

Phone:

07423 137419

Location:

The Old Brushworks, Castle Hill, Axminster,
The Old Brushworks, Castle Hill, Axminster
Devon
EX13 5PY

Write Your review

The Feather Factory 5 star review on 12th January 2025
Garry
The Feather Factory 5 star review on 12th January 2025
Garry
The Feather Factory 5 star review on 29th July 2024
David
The Feather Factory 5 star review on 31st May 2024
Sophie
The Feather Factory 5 star review on 18th March 2024
Jennifer
The Feather Factory 5 star review on 20th December 2023
Kim
The Feather Factory 5 star review on 16th March 2023
Ruti
35
Anonymous
Anonymous  // 01/01/2019
Better than I was expecting . very happy.
Helpful Report
Posted 4 years ago
Website is easy to use and items are as shown. A speedy service ( thank you ) and pleased with the quality of goods.
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Posted 4 years ago
Beautiful quality of feathers, packaged well and prompt delivery. Thank you.
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Posted 4 years ago
Excellent service,quality product!
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Posted 4 years ago
Good quality. Arrived in excellent condition.
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Posted 4 years ago
The peacock feathers are so beautiful, and the long ostrich as well. Gorgeous.
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Posted 4 years ago
Ordered twice so far and both orders were dispatched promptly and the feathers were excellent, just as described.
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Posted 4 years ago
fast service, well packaged and lovely product!
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Posted 4 years ago
This is outstanding prices are good, feathers top quality what more could you want.
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Posted 4 years ago
Perfect it was exactly what I was looking for
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Posted 4 years ago
Wonderful value and quality. Superb delivery. Highly recommend🌟🌟🌟🌟🌟
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Posted 4 years ago
The Feather Factory is a dream come true for me! I needed lovely large eyed peacock feathers for my hamd painted and embellished tambourines. Until I discovered The Feather Factory, I would only be able to acquire peacock feathers that had tiny eyes and not much colour. I phoned customer service at The Feather Factory and they were so helpful. I ordered a good supply if peacock feathers and every single feather is stunning! I will always buy my feathers from them!
The Feather Factory 5 star review on 10th February 2021
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Posted 4 years ago
Excellent service from Gillian extremely helpful also a high quality trilby feather . Just a very good customer experience .
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Posted 4 years ago
I was very impressed by the quality of the product and the standard of personalisation, I spoke to the lady in order to discuss my order and she was friendly and very helpful.The feathers arrived within 3 days of placing the order, would definately recommend
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Posted 4 years ago
very nicely packed and very professional
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Posted 4 years ago
My order was promptly despatched & was just as ordered
The Feather Factory 5 star review on 18th January 2021
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Posted 4 years ago
Great quality feathers. Great service. Many thanks.
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Posted 4 years ago
I ordered feather fan kits and feathers. The fan kit was very easy to use and the feathers were gorgeous, thank you very much!
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Posted 4 years ago
I am very satisfied with feather Factory. Have placed an order on their last day of shipping before christmas, and everything was handled efficiently, all my items were well packed and delivered on time. Special thanks to Gillian for being so profesional.
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Posted 4 years ago
I ordered two feather boas and they were both absolutely gorgeous! The colours were beautiful and the quality excellent.
The Feather Factory 5 star review on 22nd December 2020
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Posted 4 years ago
The Feather Factory is rated 4.9 based on 770 reviews