The Feather Factory Reviews

Name: The Feather Factory
Address: The Old Brushworks, Castle Hill, Axminster, The Old Brushworks, Castle Hill, Axminster, Devon
Rating: 4.85

4.9 Rating 771 Reviews

98 %

of reviewers recommend The Feather Factory

Company Reviews

Metrics

Info

4.9

Based on 771 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

07423 137419

Location:

The Old Brushworks, Castle Hill, Axminster,
The Old Brushworks, Castle Hill, Axminster
Devon
EX13 5PY

Write Your review

Tell us how The Feather Factory made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Feather Factory 5 star review on 12th January 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delighted with all 3 broaches received. Excellent items very reasonably priced. Thank you so much Cheryl”

Helpful Report

Posted 6 years ago

“Excellent service. Product is even better than I expected and delivery was spot on.”

Helpful Report

Posted 6 years ago

“just what I wanted, great. Recommended by a friend who is a milliner ( why did I not ask her before!!!!!!!!!! )”

Helpful Report

Posted 6 years ago

“Your employee was very helpful with my feather color query. Great feathers, super speedy delivery, great service”

Helpful Report

Posted 6 years ago

“Really fast and helpful. Great products and lovely staff!”

Helpful Report

Posted 6 years ago

“Excellent service, fast and efficient.”

Helpful Report

Posted 6 years ago

“The feather factory were very helpful, they understood what I wanted and supplied a product to suit. Their customer service is exceptional.”

Helpful Report

Posted 6 years ago

“feathers are very lovely - large, fluffy and colourful!”

Helpful Report

Posted 6 years ago

“The quality of the feathers are far better than I expected and fantastic service. Always prompt delivery and well packaged. Highly recommend ordering from these guys. I had ordered previously through other sites but wouldn't go anywhere else now. Fantastic site.”

Helpful Report

Posted 6 years ago

“Great quick service. Superb quality”

Helpful Report

Posted 6 years ago

“Impressive quality feathers. One Reeves! Very expensive! Immaculate however. Beautifully packed . Shall order again Thankyou.”

The Feather Factory 5 star review on 17th December 2018

Helpful Report

Posted 6 years ago

“Absolutely fantastic service and such beautiful feathers. I certainly recommend the feather factory.”

Helpful Report

Posted 6 years ago

“Website was clear and the delivery was promptly and safelydelivered. The product was well made and looks very good. I had a slight problem of my own making which was kindly and quickly dear with when I contacted the seller. Thank you.”

Helpful Report

Posted 6 years ago

“Received my order the next day! The feathers are absolutely beautiful. Cannot fault the service or the quality would recommend feather factory”

Helpful Report

Posted 6 years ago

“Brilliant quality feathers”

Helpful Report

Posted 6 years ago

“Great product”

Helpful Report

Posted 6 years ago

“Love the feather earrings! Well priced and exotic. Delivered as promised. Ordered 4 pairs. Three are in excellent condition. One pair: a feather got detached from the base but I quickly fixed it with superglue.”

Helpful Report

Posted 6 years ago

“Great quality and prompt delivery. Thank you the quill pens were colourful and added a real sparkle to our story telling workshop”

Helpful Report

Posted 6 years ago

“Excellent service - love the feathers.”

Helpful Report

Posted 6 years ago

“Quick and easy ordering process and delivery. The feathers are excellent quality.”

Helpful Report

Posted 6 years ago

The Feather Factory is rated 4.9 based on 771 reviews