The Feather Factory Reviews

Name: The Feather Factory
Address: The Old Brushworks, Castle Hill, Axminster, The Old Brushworks, Castle Hill, Axminster, Devon
Rating: 4.85

4.9 Rating 771 Reviews

98 %

of reviewers recommend The Feather Factory

Company Reviews

Metrics

Info

4.9

Based on 771 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

07423 137419

Location:

The Old Brushworks, Castle Hill, Axminster,
The Old Brushworks, Castle Hill, Axminster
Devon
EX13 5PY

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The Feather Factory 5 star review on 12th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love my feathers from the feather factory first class service”

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Posted 6 years ago

“Happy about everything but the minimum amount to spend for each order.”

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Posted 6 years ago

“Excellent quality and service always but my feathers from this company x”

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Posted 6 years ago

“I couldn’t be more happy with my purchases from the Feather Factory. The support and advice on choosing the correct feathers to order was invaluable. Thank you so much to Stephanie for all her help.”

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Posted 6 years ago

“great service. great product. great price”

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Posted 6 years ago

“As always very helpful, beautiful feathers with really fast delivery :)”

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Posted 6 years ago

“quick, uncomplicated, very good quality, securely wrapped for shipping -a dream to work with! greetings from Austria :-)”

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Posted 6 years ago

“I found the whole process of choosing and ordering very straight forward and simple. The quills I ordered arrived within the stated time and I just love them. I have ordered them to use with kids and I cant wait until our workshop. Thank you for such good service.”

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Posted 6 years ago

“Super efficient and excellent quality”

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Posted 6 years ago

“Gorgeous feathers great customer service. Thanks!”

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Posted 6 years ago

“Absolutely stunning feathers arrived very quick and very helpful staff over the moon will order again”

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Posted 6 years ago

“All Peacock feathers were safely packaged and of the highest quality”

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Posted 6 years ago

“I’m so pleased to have found this company. The product quality is fantastic! Beautifully presented and arrived swiftly and well protected. I can’t wait to use them again. Just fabulous. Highly recommend 🌟”

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Posted 6 years ago

“Have used The Feather Factory before and consistently good products.”

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Posted 6 years ago

“I love the feathers I've bought my for my new hat . I have a unique hat & the feathers just make it even more unique . Service was great too .”

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Posted 6 years ago

“Asking for a review before I received the articles is very back to front. I waited 7 days from the advice dispatch date”

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Posted 6 years ago

“Instant reply with delivery the next day. Pretty good service. Highly recommended.”

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Posted 6 years ago

“Thank you for being an efficient company! My requirements were dealt with professionally and courteously and I will recommend anyone looking for your products to approach you immediately.”

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Posted 6 years ago

“Fantastic service and good quality feathers.”

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Posted 6 years ago

“Delighted with all 3 broaches received. Excellent items very reasonably priced. Thank you so much Cheryl”

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Posted 6 years ago

The Feather Factory is rated 4.9 based on 771 reviews