The Feather Factory Reviews

Name: The Feather Factory
Address: The Old Brushworks, Castle Hill, Axminster, The Old Brushworks, Castle Hill, Axminster, Devon
Rating: 4.86

4.9 Rating 785 Reviews

98 %

of reviewers recommend The Feather Factory

Company Reviews

Metrics

Info

4.9

Based on 785 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

07423 137419

Location:

The Old Brushworks, Castle Hill, Axminster,
The Old Brushworks, Castle Hill, Axminster
Devon
EX13 5PY

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The Feather Factory 5 star review on 12th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just love it! Perfect Father's Day present! Arrived from the UK to US (Philadelphia, PA) quickly and in perfect condition.”

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Posted 6 years ago

“I ordered coque and burnt ostrich feathers. The colours were exactly as expected. Amazing customer service, ordered by telephone on Friday and delivered in Jersey on Monday. Highly recommended”

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Posted 6 years ago

“Great very easy to order and arrived within days!”

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Posted 6 years ago

“Order was delivered within 2 days. Everything was better than expected. Am absolutely delighted.”

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Posted 6 years ago

“very happy with the packaging and speed of delivery but just a bit disappointed that I needed to buy more than I needed to get above the £30 minimum order”

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Posted 6 years ago

“Good products and service, arrived quickly.”

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Posted 6 years ago

“Appreciate prompt delivery and very satisfied with the quality of the product, thank you!”

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Posted 6 years ago

“The product was better that photographed on the website. Though the delivery took a bit longer than I expected - I paid for express delivery - I am generally happy with the product.”

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Posted 6 years ago

“Excellent service. Feathers arrived promptly in very good condition ready to use. Cannot fault, would use again.”

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Posted 6 years ago

“Yet again, Beautiful stunning Ostrich feathers arriving here in Spain within days. Love the Paris Green.”

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Posted 6 years ago

“Thank you I received my feathers promptly, site was easy and worry fear .. And I got exactly the colour I wanted Many thanks and I will recommend site to my dancing associates”

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Posted 6 years ago

“Thank you very much for sending my feather order so quickly. I needed them to put on a fascinator which I am planning to wear at a wedding next weekend - They are the perfect colour.”

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Posted 6 years ago

“Feathers delivered promptly and of great quality as always! Thank you”

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Posted 6 years ago

“Their service is superior! I reached out to them in the middle of the night; they detected my sense of urgency and responded right away. They were very cooperative with every request all the way to the end. I will definitely recommend them for their top of the line products and service. Never before have I received such wonderful service online..”

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Posted 6 years ago

“Love my feathers from the feather factory first class service”

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Posted 6 years ago

“Happy about everything but the minimum amount to spend for each order.”

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Posted 6 years ago

“Excellent quality and service always but my feathers from this company x”

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Posted 6 years ago

“I couldn’t be more happy with my purchases from the Feather Factory. The support and advice on choosing the correct feathers to order was invaluable. Thank you so much to Stephanie for all her help.”

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Posted 6 years ago

“great service. great product. great price”

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Posted 6 years ago

“As always very helpful, beautiful feathers with really fast delivery :)”

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Posted 6 years ago

The Feather Factory is rated 4.9 based on 785 reviews