The Feather Factory Reviews

Name: The Feather Factory
Address: The Old Brushworks, Castle Hill, Axminster, The Old Brushworks, Castle Hill, Axminster, Devon
Rating: 4.86

4.9 Rating 813 Reviews

98 %

of reviewers recommend The Feather Factory

Company Reviews

Metrics

Info

4.9

Based on 813 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

07423 137419

Location:

The Old Brushworks, Castle Hill, Axminster,
The Old Brushworks, Castle Hill, Axminster
Devon
EX13 5PY

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The Feather Factory 5 star review on 12th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“There is a wide choice of types and colours of boas. It is my first one so I thought that I would treat myself. I am delighted with it. It is amazing and in carmine red which suits my skin undertone. The service was good and the delivery was faster than expected.”

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Posted 1 year ago

“Quick reply and quick sending of items exactly fitting with my query.”

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Posted 1 year ago

“Fun website, I am glad I found it.”

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Posted 1 year ago

“Delivery was quick and the product was as described and expected. Happy with the purchase.”

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Posted 1 year ago

“Beautifully packaged ❤️”

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Posted 1 year ago

“Very prompt delivery. The actual colour of the boa was surprisingly close to the shade shown on the website picture.”

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Posted 1 year ago

“Great quality, super fast delivery Recommended to all my freestyle friends”

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Posted 1 year ago

“Such amazing service ! I was even called to discuss the colour of the sinamay I was buying to double check I was happy with it !!! (Very sorry I missed the call and didn't spot the voicemail until after I received my fabric)”

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Posted 1 year ago

“Loved my leopard print and gold spotty feathers, only downside is that as a student of millinery they are very expensive for my projects so need to be used sparingly!”

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Posted 1 year ago

“Excellent service, I'm absolutely thrilled with my recent purchase.”

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Posted 2 years ago

“Excellent service. The colour we ordered was not right. The refund was prompt. Also samples of other colours arrived the next morning. Wonderful service and a pleasure to buy from this company and wish other companies were like them. I can recommend them unreservedly.”

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Posted 2 years ago

“What a super company to deal with. The feathers I ordered were exactly what I wanted! The service was exceptional and prompt. Communication (Maddie) was great too. The feathers were good quality,and the fringe beautifully made. Absolutely delighted!”

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Posted 2 years ago

“I have not received my order yet, however, I am so delighted with the service I have received since calling to make an enquiry. Maddie took my call and has been extremely helpful so far. Looking forward to being a customer!”

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Posted 2 years ago

“My fabulous boa arrived safely and quickly. Delighted with the quality at a very reasonable price.”

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Posted 2 years ago

“Great products, great colours, great prices, and super fast delivery.”

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Posted 2 years ago

“After being disappointed twice by other Bussinesses letting me down on Colour, I was pleased that the Feather Factory was actually giving me what I ordered... and a longer length too, so very pleased with this purchase”

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Posted 2 years ago

“I received my feather bonnet today in excellent condition. The workmanship is top notch and the communication was first rate. I highly recommend The Feather Factory.”

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Posted 2 years ago

“Excellent service, very attentive. They have very high quality product items with fair prices!! I am more than happy to find you!!!!”

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Posted 2 years ago

“Prompt delivery and amazing customer service, thank you very much”

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Posted 2 years ago

“Unkomplizierter Bestellvorgang. Schnelle und sichere Lieferung. Gerne wieder.”

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Posted 2 years ago

The Feather Factory is rated 4.9 based on 813 reviews