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The Epicentre Reviews

4.9 Rating 2,555 Reviews
98 %
of reviewers recommend The Epicentre
4.9
Based on 2,555 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Read The Epicentre Reviews
Visit Website

Phone:

01539528520

Email:

info@theepicentre.co.uk

Location:

The EpicentreCompston Road,
The EpicentreCompston Road
Cumbria
LA22 9DR

Write Your review

The Epicentre 5 star review on 5th February 2024
Justin Goode
The Epicentre 5 star review on 19th September 2023
Sharon Crilley
The Epicentre 5 star review on 27th April 2023
Claire Latchem
The Epicentre 5 star review on 27th April 2023
Claire Latchem
The Epicentre 5 star review on 27th April 2023
Claire Latchem
The Epicentre 5 star review on 6th March 2023
Katie Owen
The Epicentre 5 star review on 11th January 2023
STEVE DENTON
24
Anonymous
Anonymous  // 01/01/2019
“Purchase received soon after ordering and very quick response to an email.”
Helpful Report
Posted 10 years ago
“Great product very good fit and they feel amazing to wear, prompt delivery!”
Helpful Report
Posted 10 years ago
“Great, easy, fast (even to Belgium)...and I'm totally satisfied! :) Thanks!”
Helpful Report
Posted 10 years ago
“Have purchased in store on a number of occasions and service and products have always been good, particularly the manageress, she's always informative, honest and interesting to chat with. Bought an Icebresker product online. Regular emails letting me know order acknowledged, then delivered direct from supplier and date of delivery. Service and product at Epicentre were faultless.”
Helpful Report
Posted 10 years ago
“I bought the Patagonia Atom Sling backpack. It was easily the best price at the time. Ordered it mid afternoon and it arrived first thing the next morning. Excellent service!”
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Posted 10 years ago
“Visited store many times and staff are always very helpful. Wasn't in the area so ordered on line and item was delivered next day! Very impressed and happy with the belt. Others could do to follow epicentre. Fantastic!”
Helpful Report
Posted 10 years ago
“Fastest delivery I have EVER had........................good grief!!.......and thank you, quite brilliant”
Helpful Report
Posted 10 years ago
“very helpful staff both in shop and over phone for mail order - went the extra mile to be helpful.. Excellent new yr sale with top quality clothing samples etc at v low prices.”
Helpful Report
Posted 10 years ago
“The service was great and the goods came really quickly. Goods were as displayed however my mistake I ordered wrong item. Return was easy and quickly processed. I would use this company again without hesitation. Fully Recommend”
Helpful Report
Posted 10 years ago
“I got a great deal on a Sherpa down jacket and ithe arrived very quickly”
Helpful Report
Posted 10 years ago
“Great product, Sherpa top, arrived very quickly and was great value and quality.”
Helpful Report
Posted 10 years ago
“Excellent and very fast delivery. Sadly, the US sizing was confusing and although I definitely ordered a UK 14 a UK 12 arrived, so I had to return.”
Helpful Report
Posted 10 years ago
Hi Andrea I'm very sorry that the pants didn't fit. UK 14 (US10) were sent as ordered.(they were the only size we had in that colour). Your note only stated that they were too small and didn't mention any confusion about sizing - otherwise I would have been in touch yesterday. Your account was refunded yesterday Regards Sheila
Posted 10 years ago
“Very easy to deal with and areas to talk to, i have been into the store a few times and always found people helpful and very friendly and make a big fuss of my dog.”
Helpful Report
Posted 10 years ago
“Ordered 27th December. Mesage that it had been dispatched that day but only arrived recorder delivery on the 2nd January. So 6 Days. Otherwise a good price and brand new in perfect condition.”
Helpful Report
Posted 10 years ago
“Excellent speed of delivery and great service, arrived next morning at 8:30. Been wearing my new jacket ever since.”
Helpful Report
Posted 10 years ago
“Extremely efficient, supplying exactly what I ordered at a good price.”
Helpful Report
Posted 10 years ago
“Fast arrival, great products. We really enjoy our jackets. We are going to central Europe to try them out but so far - great!”
Helpful Report
Posted 10 years ago
“Great mitts at a bargain price, very quickly delivered. Brilliant”
Helpful Report
Posted 10 years ago
“Great price and fast shipping. Quality service”
Helpful Report
Posted 10 years ago
“Ordered a Icebreaker product, best price on the WWW. + free shipping, rapid delivery, & overall top notch purchase.”
Helpful Report
Posted 10 years ago
The Epicentre is rated 4.9 based on 2,555 reviews