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The Epicentre Reviews

4.9 Rating 2,446 Reviews
98 %
of reviewers recommend The Epicentre
4.9
Based on 2,446 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read The Epicentre Reviews
Visit Website

Phone:

01539528520

Email:

info@theepicentre.co.uk

Location:

The EpicentreCompston Road,
The EpicentreCompston Road
Cumbria
LA22 9DR

Write Your review

The Epicentre 5 star review on 5th February 2024
Justin Goode
The Epicentre 5 star review on 19th September 2023
Sharon Crilley
The Epicentre 5 star review on 27th April 2023
Claire Latchem
The Epicentre 5 star review on 27th April 2023
Claire Latchem
The Epicentre 5 star review on 27th April 2023
Claire Latchem
The Epicentre 5 star review on 6th March 2023
Katie Owen
The Epicentre 5 star review on 11th January 2023
STEVE DENTON
24
Anonymous
Anonymous  // 01/01/2019
Fantastic service. Brand new rucksack arrived as expected.
Helpful Report
Posted 2 years ago
Well priced item with very prompt delivery- many thamks!
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Posted 2 years ago
Excellent speedy service.
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Posted 2 years ago
Easy to use website, fair prices, good delivery. Would use again.
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Posted 2 years ago
Good product, good price, fast delivery
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Posted 2 years ago
Ordered Osprey bladder thinking that my new mtb rucksack came without one as advertised. Rucksack arrived from Osprey and had bladder. So returned. From ordering, delivery and returns all faultless.
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Posted 2 years ago
I ordered a water-bottle it has been doing great, no leaks or cracks and came just in time for when i needed it ! Im very pleased Xx
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Posted 2 years ago
Excellent service. Competitive prices. Quality gear.
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Posted 2 years ago
Bought a osprey day sack for my daughter, she loves it, price was best on the web, whole experience was easy, efficient and without hiccups. Brilliant work guys, thanks
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Posted 2 years ago
We made an appointment for insole fitting as my husband has planter fasciitis. What brilliant service, fabulous staff! I can not recommend this shop enough. We made an appointment as My brother in law went for some walking boots and Sophie noticed he walked with his foot slightly out and sorted him some insoles out and now his bad neck which he has had for over a year is nearly sorted due to the insoles. He didn’t go for this reason but Sophie said this could be the reason for your neck and yes she was right! Thank you 🙏
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Posted 2 years ago
Expert advice, excellent service
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Posted 2 years ago
Excellent service. Love this shop
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Posted 2 years ago
Very happy with our order and the service. Fast delivery, competitive price. Just what we needed. We’d definitely order from Epicentre again.
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Posted 2 years ago
Best backpack I have ever owned! Perfect for day hikes, the waist strap is a game changer for weight distribution, I can clip my camera onto it and the built-in weather cover is super handy too!
The Epicentre 5 star review on 27th April 2023 The Epicentre 5 star review on 27th April 2023 The Epicentre 5 star review on 27th April 2023
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Posted 2 years ago
Item was very well priced and the dispatch was extremely rapid - would recomend.
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Posted 2 years ago
VISITED THIS SHOP ON LOTS OF OCCASIONS, LOVELY PLACE, GREAT PRODUCTS. I CONTINUE TO SHOP WITH THEM AND ENJOY FAST SHIPPING TIMES AND A GOOD CHOICE OF BRANDS. ITS SO IMPORTANT TO SUPPORT INDEPENDENT STORES AND IM PROUD TO BE A PART OF THEIR CUSTOMER BASE.
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Posted 2 years ago
Goods as advertised at a very competitive rate
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Posted 2 years ago
The Epicentre, just excellent for me, one of the few places that stocks XS, keep it up.
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Posted 2 years ago
I ordered 2 sizes of a pair of walking boots to try. Delivery was fast and accurate. One pair was perfect. The returns process for the unwanted pair was quick and easy, and the refund was done promptly. No problems, would buy from the Epicentre again.
Helpful Report
Posted 2 years ago
Easy to use website, fast delivery, amazing prices and great quality hokas.
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Posted 2 years ago
The Epicentre is rated 4.9 based on 2,446 reviews