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The Cruise Specialists Reviews

4.8 Rating 820 Reviews

98 %

of reviewers recommend The Cruise Specialists

Company Reviews

4.8

Based on 820 reviews


Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0808 256 1615

Email:

sales@the-cruise-specialists.co.uk

Location:

Sheilling House, Glenbervie Business Park,
Larbert
FK5 4RB

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Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just spoken to Aileen who for the 3rd time has booked our cruise for us. We wouldn't want to book through anyone else as she is such a pleasure to speak to. She replies to emails quickly, returns phone calls when she says that she will but above all she is so friendly and gives excellent help and advice. Last year she helped us to organise a surprise for my sister on her 60th birthday which was absolutely priceless. Excellent service as always. Would we recommend the Cruise Specialist? we already have.”

Posted 4 years ago

“Spoke to Aileen what a treasure you have there absolutely brilliant put us at ease not pushy lots of patience pleasure to book the cruise with her also said will send by mail all bookings by post will highly recommend you 1st Class service”

Posted 4 years ago

“Excellent service from Leanne. This lady always responds quickly to any email questions I sent. Leanne found us all the cabins necessary for our family cruise for 2020. Would definitely use the Cruise Specialist ‘Leanne’ again definitely. Thank you Leanne. ⭐️⭐️⭐️⭐️⭐️”

Posted 4 years ago

“Very happy with the service provided by Leanne as always. Everything went very smoothly.”

Posted 4 years ago

“Stacey is a brilliant contact - deals with everything including my numerous questions very speedily! Have been using Cruise Specialists for many years now and always had good service.”

Posted 4 years ago

“Always dealt with the same girl, Lisa who was the epitome of professionalism. This company gave me a better deal than any other. Would highly recommend.”

Posted 4 years ago

“Have been dealing with Lynne for many years and she does an excellent job ! Deals with all the fine details and always call back when she says she will ! Lovely girl”

Posted 4 years ago

“great service!”

Posted 4 years ago

“I've booked a few times with this company & I've always been totally satisfied. They give you the best price & are always polite & informative.”

Posted 5 years ago

“I received a very prompt reply with several suggestions for cruises.”

Posted 5 years ago

“It was a pleasure to be taken care of by your cruise consultant Leanne Tierney she was patient helpful and courteous, making it so easy to have confidence in booking our next holiday with your company. The service was second to none and she is a true ambassador for your company. Well done.”

Posted 5 years ago

“Excellent... Graham is always very helpful, and easy to deal with.”

Posted 5 years ago

“Been using this company many years and recent years Lynne has been our point of contact. Always find her extremely helpful and professional and understands our needs. Competitive pricing and the loyalty voucher is a definite win for us.”

Posted 5 years ago

Thank you for your kind words, we are glad to hear you are enjoying our loyalty scheme, and have been well looked after by Lynne, I will certainly feed this back.

Posted 5 years ago

“A pleasure to speak with Lisa, an absolute star in every way. Needing disabled excess not a problem for Lisa or anything else we needed.”

Posted 5 years ago

Thank you for your kind words, we are glad to hear that Lisa has been looking after you, and I will certainly feed this back.

Posted 5 years ago

“Great service, as always from this company. Lynne came back to us very quickly with a detailed quote, and was very helpful when we made our booking.”

Posted 5 years ago

“Leanne always gets it right, and she as been doing so for manyyears and many cruises. She has never sold us a pup and looked after every detail so well.”

Posted 5 years ago

“Extremely helpful agent, takes a lot of trouble to find the deal you want.”

Posted 5 years ago

“My sister and husband are celebrating their ruby wedding anniversary on Brittania in the Caribbean. Leanne Tierney organised the gifts I wanted to appear in their stateroom. It was professionally done and Leanne was really helpful. Thank you!”

Posted 5 years ago

“We have booked with Lynne many times and have always found her and everyone else in the company that we have dealt with very professional. We found that they put together any literally require pre or post cruise without any problems and also arrange car services when required. There prices have always been competitive and it is nice to receive a £50 off voucher for your next cruise on your return.”

Posted 5 years ago

“Very courteous and helpful with no pressure”

Posted 5 years ago

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The Cruise Specialists is rated 4.8 based on 820 reviews