The Appliance Depot Reviews

Name: The Appliance Depot
Address: Countesthorpe Road, South Wigston
Rating: 4.63

4.6 Rating 1,329 Reviews

91 %

of reviewers recommend The Appliance Depot

Company Reviews

Metrics

Info

4.6

Based on 1,329 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01162 789 741

Location:

Countesthorpe Road
South Wigston
LE18 4PJ

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The Appliance Depot 5 star review on 21st April 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent. Helpful and efficient.”

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Posted 3 days ago

“First class service from Anna and Appliance Direct. Having being confronted with a couple of problems over the order of a microwave they dealt with them in a prompt and satisfactory manner. Prices and delivery both excellent. Thoroughly recommend this company.”

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Posted 5 days ago

“I just wanted to say how helpful your delivery man Mickey was. He arrived on time was very courteous and, more importantly was very helpful. I live in a first floor apartment within a listed building without a lift and although he didn’t have to, he helped lift it up the stairs and into the apartment. Thank you all and, Mickey you are a star.”

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Posted 6 days ago

“Excellent and very helpful service in what turned out to be a slightly difficult purchase”

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Posted 1 week ago

“Very quick to respond. Very easy process.”

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Posted 1 week ago

“This company comes highly recommended It is an excellent company and dealt with my issue promptly and efficiently Ami was polite sympathetic and is a credit to them Would not hesitate to order from them again We’ll done team ⭐️⭐️⭐️⭐️⭐️”

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Posted 1 week ago

“Amazing service. Went over and beyond. Would defo recommend to all x thanks again”

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Posted 1 week ago

“Great service.”

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Posted 2 weeks ago

“Very happy to leave feedback. Charlie & Polly are the most helpful customer service ambassadors of The Appliance Depot. Defo deserve 🌟🌟🌟🌟🌟 Thank you”

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Posted 2 weeks ago

“Excellent price. Fast delivery with regular updates for delivery time. Haven't installed oven yet but all looks OK.”

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Posted 2 weeks ago

“Very impressed with The Appliance Depot. Replaced failed Bosch hot drawer at an attractive price with new one with box damage only. Excellent communications on what to expect - very clear on single delivery driver limitations / requirements - and superb notifications that brought estimated delivery time to one hour. Delivery was early morning, exactly at time estimated the day before and driver was friendly and very helpful. Opened box and checked for damage while driver still at house - exactly as described. New drawer is great and so overall delighted.”

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Posted 3 weeks ago

“I was impressed with the level of service I received from different staff. Unfortunately I ordered the wrong type of product. But they were very helpful and returns were not a problem, even though it was delayed due to the incompetence of the courier. My refund was processed straight away. I had to pay a £50 restocking fee, but I new that before I returned it. Excellent communication, which really helps when things don't go as planned.”

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Posted 4 weeks ago

“Excellent service, contacted for delivery date confirmation. Product exactly as described and would use The Appliance Depot again.”

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Posted 1 month ago

“Excellence customer service, we had a slight issue with our purchase, the commutation was quick and friendly, and our issue was dealt with just as quickly. A company that I trust.”

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Posted 1 month ago

“HAPPY Customer ⭐️ I cannot praise this company enough for the professional and efficient service 🌟  I recently ordered 2 products to be delivered to Kent…. the speedy and personal response I received was amazing!!!! Within an hour of my online order I received a phone call to confirm my order and delivery details and it arrived within days. I have always hated big corporate companies and I’m so glad I found Yorkshire Appliances online …. I will definitely be using them again. Thanks ….  Louise Drew  (HAPPY customer from Kent) Date of experience: 24 April 2024”

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Posted 1 month ago

“Fast service, excellent communications from a very friendly company. The delivery crew were fantastic, and a credit to The Appliance Depot. Highly recommended, and will use again.”

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Posted 1 month ago

“Best service I have had in years The ordering was straight forward I was kept informed on status of order Delivery excellent driver was on time with plenty of updates as to arrival time This will be my first search for appliances Oh nearly forgot because of excellent service The price was very good”

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Posted 1 month ago

“CDA built in cooker available to replace life expired CDA. Very reasonable price. Ordered, picked up and self installed within 24 hours. Staff were exceptional helpful from point of order to pickup. 5 star service.”

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Posted 1 month ago

“Ordering was made easy over phone with efficient staff. Deliver arrived on due day and driver brought freezer into utility room and unpacked for us to inspect, so all good”

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Posted 1 month ago

“Great service”

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Posted 1 month ago

The Appliance Depot is rated 4.6 based on 1,329 reviews