The Appliance Depot Reviews

Name: The Appliance Depot
Address: Countesthorpe Road, South Wigston
Rating: 4.64

4.6 Rating 1,313 Reviews

91 %

of reviewers recommend The Appliance Depot

Company Reviews

Metrics

Info

4.6

Based on 1,313 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01162 789 741

Location:

Countesthorpe Road
South Wigston
LE18 4PJ

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The Appliance Depot 5 star review on 21st April 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good price appliance, good communication regarding delivery, great delivery driver, very pleasant brought appliance right into the kitchen for me. Would use again”

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Posted 1 month ago

“Excellent price and delivery driver was very helpful polite and communication excellent would buy again”

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Posted 1 month ago

“Helpful, straightforward, good choice, good value”

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Posted 1 month ago

“Amazing service and price. Spent weeks being messed about by another retailer then discovered appliance depot and what a difference. Ordered Mon am by 2pm dispatched and even had a call from them to confirm delivery. Definitely will use again”

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Posted 1 month ago

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Posted 1 month ago

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Posted 1 month ago

“Arrived promptly and we had a question to ask about our freezer. There customer relation officer was brilliant and was very patient trying to resolve our problem as I’m useless on the internet. She sorted it out easily not like a lot of companies where you only talk to a robot and never get any sense at all.”

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Posted 1 month ago

“Mickie driver & all the team fantastic”

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Posted 1 month ago

“I bought a Bosch Series 6 Washing Machine in Graphite Grey. Excellent Customer Service Quick Brilliant Delivery And Washing Machine is in good looking condition”

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Posted 1 month ago

“Excellent price for my appliance which arrived well packaged on a pallet. Brilliant pre delivery communication from Laura in customer service. I’ll certainly check out Appliance Depot first for any future purchases of this kind.”

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Posted 1 month ago

“Tony was brilliant although the showroom was not open to the public due to a building issue he still showed us around & on completing a purchase of a cooker hood he carried the large item to our car . Great service Thankyou”

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Posted 1 month ago

“Great Service very efficient and helpful”

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Posted 1 month ago

“Anna, gave me full understanding of my requirements. She managed to offer me discount and matched a cheaper price. Very pleased. Thanks you Keith”

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Posted 1 month ago

“A very efficient and helpful service and great value.”

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Posted 1 month ago

“Excellent prices and quick delivery. I always check them before buying any appliances and they are always the best value.”

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Posted 1 month ago

“Order process was simple and Anna was very helpful over the phone with the delivery process. Delivery was on time and our order was very well packed. Very well pleased and would recommend to others.”

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Posted 2 months ago

“They're kindly replacing my tap as it was damaged sadly. Spoke to John the manager who was really helpful. So very happy they have been very understanding as I'm disabled.”

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Posted 2 months ago

“Couldn’t be happier with Appliance Depot. Best prices, great communication, all round excellent service.”

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Posted 2 months ago

“The service received was first rate. The contact made at each stage was polite & informative. A suitable delivery date was agreed & I was contacted the day before and given an idea of the time of delivery. I was contacted by the driver with a 30 minute heads up for his arrival. The product was checked in front of me on the doorstep to confirm it’s condition. An first class service, would definitely use the company again.”

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Posted 2 months ago

“Excellent customer service. Makes the customer feel that you are important to them. Their in-house delivery service is just as good arriving on time. The delivery driver was polite and friendly and delivered my appliance to exactly where I wanted it. The appliance was at a surprisingly low price and I am impressed with its quietness and impression of quality. For example the door closes with a reassuring click with only gentle pressure required, not the usual slam that most makes require. The only criticism I can make, and it is minor, is that the instruction book is enclosed in a re-sealable bag in the drum and this was not sealed properly so that the booklet was damp causing the staples to go rusty causing dark brown rust patches on the paper. As I said “minor”. Keep up the good work. I cannot recommend you more strongly.”

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Posted 2 months ago

The Appliance Depot is rated 4.6 based on 1,313 reviews