The Appliance Depot Reviews

Name: The Appliance Depot
Address: Countesthorpe Road, South Wigston
Rating: 4.60

4.6 Rating 1,410 Reviews

90 %

of reviewers recommend The Appliance Depot

Company Reviews

Metrics

Info

4.6

Based on 1,410 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01162 789 741

Location:

Countesthorpe Road
South Wigston
LE18 4PJ

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The Appliance Depot 5 star review on 19th November 2024

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great value for money. Product we ordered was just a damaged box. Everything seems in great condition when we checked on delivery (hasn't been installed yet). Delivery was great - phoned when nearly here and helped get it in the house. Would 100% use again if they had the products in that we needed.”

Helpful Report

Posted 2 years ago

“Incredible deal. Bought a showroom / lightly used Smeg range cooker. Whilst the advert recommended professional cleaning, it only really needed a wipe over and it was like brand new with £1,600 off! Incredible. The delivery guy was really good - wouldn't have got in the house if I weren't here to help as it was so big we ended up brining it through french doors, 3 rooms and down a few steps - he definitely wasn't going to be beaten! The Appliance Depot is definitely my go-to appliance provider from now on.”

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Posted 2 years ago

“Really happy with the discounted product I purchased. Product description noted a light dent to the side. This is not visible and the product is as brand new.”

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Posted 2 years ago

“Everyone very helpful and pleasant. I was informed at all stages of the ordering, purchasing and delivery process and everything went smoothly. Many thanks.”

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Posted 2 years ago

“Price and service”

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Posted 2 years ago

“Excellent service from order to delivery into our kitchen and unpacking. Ex display Siemens dishwasher to replace our previous 17 yr old Siemens. New machine beautifully quiet, excellent cleaning results and time to finish readily available with the app and the gentle blue light (left hand side) tells you it is in action (as it is so quiet!)”

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Posted 2 years ago

“Excellent deals and fantastic customer service. I highly recommend The Appliance Depot.”

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Posted 2 years ago

“Laura was so very helpful and friendly. The whole transaction went very smoothly.”

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Posted 2 years ago

“They were great overall. The communicated by email and phone to organise a delivery date and we're great at ringing to let us know that the driver was on its way. Very efficient service! The product was exactly as described.”

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Posted 2 years ago

“Excellent and proactive communication, super timely and courteous delivery, and of course great value. Couldn't have asked for more.”

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Posted 2 years ago

“Excellent service and communication from order through delivery. Though ex-display the Siemens dishwasher is in almost perfect condition and the price offered made this a bargain. Will certainly use again for white goods in the future. Can certainly recommend!”

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Posted 2 years ago

“It was as described, the item was graded, missing the packaging with no damage, and that is what I got! Quick and good communication with the company in terms of nominated delivery. I will suggest that the packaging substitute could have been better.”

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Posted 2 years ago

“I came across this business looking for a replacement gas cooker. There's a good selection of cookers at competitive prices. Ordering on the website was straightforward. Very helpful customer service. Delivery was painless and on time. Definitely recommend”

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Posted 2 years ago

“Great communication throughout the whole process from ordering to delivery and couldn't get the 4 appliances I bought cheaper anywhere else.”

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Posted 2 years ago

“Excellent service dealt with query regarding purchase of oven quickly thank you”

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Posted 2 years ago

“Pleasant customer service staff. Helpful and efficient. Item delivered timeously and well packaged.”

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Posted 2 years ago

“Excellent service and Laura was very helpful”

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Posted 2 years ago

“Swift delivery with care and friendly driver . Very happy with my new Smeg fridge ! Very happy customer”

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Posted 2 years ago

“They where very professional, and had the washing machine I wanted in stock, & was able to take it away in 10 minutes 👏👍”

Helpful Report

Posted 2 years ago

“They where very professional, and had the washing machine I wanted in stock, & was able to take it away in 10 minutes 👏👍”

Helpful Report

Posted 2 years ago

The Appliance Depot is rated 4.6 based on 1,410 reviews