The Appliance Depot Reviews

Name: The Appliance Depot
Address: Countesthorpe Road, South Wigston
Rating: 4.60

4.6 Rating 1,411 Reviews

90 %

of reviewers recommend The Appliance Depot

Company Reviews

Metrics

Info

4.6

Based on 1,411 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01162 789 741

Location:

Countesthorpe Road
South Wigston
LE18 4PJ

Write Your review

Tell us how The Appliance Depot made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Appliance Depot 5 star review on 19th November 2024

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They where very professional, and had the washing machine I wanted in stock, & was able to take it away in 10 minutes 👏👍”

Helpful Report

Posted 2 years ago

“Excellent service and great price, delivery was as promised. Very happy with service.”

Helpful Report

Posted 2 years ago

“I cannot believe how well the whole transaction went.The "used" cooker was like new.Pristine and beautiful.And my offer was accepted so it was a very reasonable price.Transport arrangements were arranged for me and all went like clockwork.Delivery was very reasonable and driver was helpful in getting the cooker indoors. To be honest they have performed brilliantly.Highly recommend the company.”

Helpful Report

Posted 2 years ago

“I found the South Wigston very helpful and were sympathetic to my situation.”

Helpful Report

Posted 2 years ago

“The Customer Support is awesome, they were keen to listen to the issue occurred, and helped me out throughout to get the purchase done, and insure the item will get delivered on suitable date. Thank you so much. Art.”

Helpful Report

Posted 2 years ago

“Great transaction with Appliance Depot. Brought a Neff fridge and extractor hood from them in January sale. Very smooth purchase on the website. Honest assessment of damage to packaging. Great communication regarding delivery. Definitely shop with them again.”

Helpful Report

Posted 2 years ago

“Few issues initially but all rectified byJohn the manager.”

Helpful Report

Posted 2 years ago

“Brilliant service and your driver was helpful”

Helpful Report

Posted 2 years ago

“Good customer contact . Price good and any damage to item clearly shown. Item was delivered promptly and with care. I am very happy with the product.”

Helpful Report

Posted 2 years ago

“The person I delt with was polite and helpful Thank you”

Helpful Report

Posted 2 years ago

“Excellent customer service with regular email updates - and very helpful delivery man who was spot on time. Thank you”

Helpful Report

Posted 2 years ago

“Ex showroom Freezer arrived with a deep scratch to paintwork on lower part of door. So I covered this with Energy efficency label supplied. Now we have a brand new Freezer with no flaws at an advantageous price. HAPPY DAYS !”

Helpful Report

Posted 2 years ago

“Seamless experience. No complaints whatsoever - thank you v much”

Helpful Report

Posted 2 years ago

“Ive just taken delivery of a washing machine so cannot comment on its performance but so far have found the service excellent-the company was easy to contact and answered my questions promptly and the delivery of the machine proved efficient and helpful. I'll certainly use the company again.”

Helpful Report

Posted 2 years ago

“From initial contact, order process, customer service, delivery and communication I don’t think you can be faulted. A very good price and description of the goods. I would recommend and use The Appliance Depot again.”

Helpful Report

Posted 2 years ago

“Driver contacted us as promised, and was very helpful in carrying the item in and helping my wife unpack and check it. Generally excellent.”

Helpful Report

Posted 2 years ago

“Friendly and efficient customer service. Appliance arrived on time, was exactly as described and delivered by a lovely, helpful driver. I highly recommend Appliance Depot!”

Helpful Report

Posted 2 years ago

“Quick pick up on the phone, knowledgeable and very helpful response Good follow up on delivery”

Helpful Report

Posted 2 years ago

“I didn’t realise this site was for graded goods initially. Didn’t even know what graded goods were until I spoke to their order line. If I had known I would probably have been put off ordering. I’m really pleased I proceeded. I have received an perfect product (grade 1 - packaging damage only) at a reduced price. Service was efficient and the delivery driver was very helpful.”

Helpful Report

Posted 2 years ago

“Excellent friendly service from the sales team and helpful pleasant delivery driver.”

Helpful Report

Posted 2 years ago

The Appliance Depot is rated 4.6 based on 1,411 reviews