The Appliance Depot Reviews

Name: The Appliance Depot
Address: Countesthorpe Road, South Wigston
Rating: 4.60

4.6 Rating 1,411 Reviews

90 %

of reviewers recommend The Appliance Depot

Company Reviews

Metrics

Info

4.6

Based on 1,411 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01162 789 741

Location:

Countesthorpe Road
South Wigston
LE18 4PJ

Write Your review

Tell us how The Appliance Depot made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Appliance Depot 5 star review on 19th November 2024

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently purchased a 'B' grade ex-display fridge freezer. The price was excellent with a significant saving over RRP, full two year warranty and the damage both minimal and well documented. Delivery was quick and the driver professional and helpful. All in all a great purchasing experience, thanks!”

Helpful Report

Posted 2 years ago

“Súper service and communication. Very clear instructions and delivery notification. The appliance turned up in a timely fashion and I’m very pleased.”

Helpful Report

Posted 2 years ago

“Excellent price and information.”

Helpful Report

Posted 2 years ago

“All the people that i have spoken to on the phone were kind and honest, and the person who delivered the Bosch microwave was pleasant. Thank you the Appliance Depot for the delivering of the microwave.”

Helpful Report

Posted 2 years ago

“Fast and efficient service. Very helpful staff. Great cooker hood.”

Helpful Report

Posted 2 years ago

“Great service, great delivery and a great price i couldn't be happier with the purchase or process.”

Helpful Report

Posted 2 years ago

“Great service and good price Delivery driver very helpful”

Helpful Report

Posted 2 years ago

“Excellent service, rang very soon after order to confirm delivery. The only downside was the courier company were supposed to ring to confirm delivery slot and they did not. Fortunately someone was in to receive the item. But I would use the company again.”

Helpful Report

Posted 2 years ago

“Appliance in stock ,paid collected ,done nice and easy just what you need.”

Helpful Report

Posted 2 years ago

“Brilliant customer service throughout. Plus the delivery guy was absolutely brilliant. Have nothing but positive things about him. He couldn't if been more helpful, which I feel is quite rare these days in a world of curbside deliveries.”

Helpful Report

Posted 2 years ago

“Easy to navigate website, clear information, personable and thorough service on phone”

Helpful Report

Posted 2 years ago

“Great genuine company, good customer services & their driver was a great personality.”

Helpful Report

Posted 2 years ago

“Very polite and helpful young lady. Super speedy, efficient service, fantastic price for my hotpoint microwave and completely reliable. Everything you could want. Will definitely use again should I need to replace anything.”

Helpful Report

Posted 2 years ago

“The quality of the goods plus they were £50 cheaper than Amazon, from the first phone call a polite young lady helped to get the codes required for a purchase , when I called back a different young lady came on the phone again very helpful and polite sorry but do not remember thier names except one young lady who took my order Amy again very polite and professional, your driver rang half an hour before arrival and was a very helpful gentleman , di all the unpacking cleared up everything, I shall keep your number in case I am in need of anything else many thanks to all your staff Bryan Pullen”

Helpful Report

Posted 2 years ago

“Having not bought a used product before I wasn’t sure what to expect given the description of ‘lightly used and would recommend an industrial clean’. Condition was actually great and you can barely tell it had ever been used. Very friendly service too, would highly recommend.”

Helpful Report

Posted 2 years ago

“Highly recommend these guys, fantastic prices combined with 5* service throughout. Will definitely be back!”

Helpful Report

Posted 2 years ago

“A pleasure to do business with. I ordered my new washing machine online and was phoned around 30 minutes later, to arrange a delivery day. I was advised to give them a call the day before delivery to get an approximate delivery time, I was also told that the delivery driver would give me a call 30minutes before delivery. Sure enough, I received my phone call, (And also a text message) to inform me that the driver was 30 minutes away. My item arrived on time and in excellent condition, delivered by a helpful driver! One very happy customer, I will definitely be returning!”

Helpful Report

Posted 2 years ago

“Excellent company, price, communication. Amy took my order, helpful, friendly and professional. Prompt delivery by a very cheerful, delivery man, as I am a very senior persion (means very old) in plain speak!! He managed to get my new Haier washing machine into my new kitchen extension...reckon he had porridge or weetabix for brekky. He deserves a Gold Star no less. What a delightful company to deal with. Well pleased and definitely recommend. dmh Liverpool”

Helpful Report

Posted 2 years ago

“Bought a new coffee machine. It arrived and all went well with installation.”

Helpful Report

Posted 2 years ago

“Good price,nice delivery man Thanks”

Helpful Report

Posted 2 years ago

The Appliance Depot is rated 4.6 based on 1,411 reviews