The Alpaca Clothing Co Reviews

Name: The Alpaca Clothing Co
Rating: 4.88

4.9 Rating 1,129 Reviews

98 %

of reviewers recommend The Alpaca Clothing Co

4.9

Based on 1,129 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

The Alpaca Clothing Co 5 star review on 11th January 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The little alpacas arrived very quickly and exceeded my expectations. Thank you.”

Helpful Report

Posted 3 years ago

Hello, Thank you for reviewing us. The little alpacas are very sweet, we're sure they went to a good home! Best wishes, Team Alpaca

Posted 3 years ago

“Ordered a jumper which was delivered within two day, beautifully made and perfectly fitting. Will order again when I next require anything”

Helpful Report

Posted 3 years ago

Hi, Thank you for reviewing us, it's great to hear your alpaca jumper fit perfectly. Best wishes, Team Alpaca

Posted 3 years ago

“Great clothes and great services :)”

Helpful Report

Posted 3 years ago

Hello, really appreciate your time in reviewing us and leaving us 5 stars. Best wishes, Team Alpaca

Posted 3 years ago

“Great service,and extremely quick delivery. I only bought two pairs of socks, but everything was well packaged and arrived in two days. Thank you very much, I love my alpaca socks.”

Helpful Report

Posted 3 years ago

Hello, it's lovely for us to hear feedback like this. Enjoy wearing your alpaca socks and thank you fro your review. Best wishes, Team Alpaca.

Posted 3 years ago

“Amazing service from the team. The delivery even turned up 48 hours early - utterly marvellous! Quality looks great and I'm sure my dad, who loves Alpace clothing, will be delighted with his Xmas presents of diabetic socks, gloves and hat.”

Helpful Report

Posted 3 years ago

Hello, thanks for this fantastic 5 star review. We're sure your dad will have been thrilled with alpaca socks, hat and gloves, they'll have kept him warm this winter. Thank you for your custom. Best wishes, Team Alpaca

Posted 3 years ago

“We know Alpaca well having been there and purchased several times in the past. However, the Coronavirus lockdown prevented us going directly and so for the first time used their online website. I wasn't disappointed, the service was every bit as good and delivery simply couldn't have been faster. Excellent service.”

Helpful Report

Posted 3 years ago

Hello, Thank you for continuing to shop with us through our website, the Coronavirus changed many ways of living for us all, but we are pleased we were still able to sell to our customers safely online. Best wishes, Team Alpaca

Posted 3 years ago

“Excellent website and fast delivery. sadly i had to return the cardigan but love the two scarves and the colours of them.”

Helpful Report

Posted 3 years ago

Hello, Thank you for reviewing us. Sorry your alpaca cardigan was unsuitable but pleased to hear you love your two scarves. Best wishes, Team Alpaca

Posted 3 years ago

“I ordered three things from this company. Unfortunately, one item was left out of the first package. I called Alpaca clothing, and they were charming and very apologetic. I received the missing item two days later. Everything was dealt with promptly. Thank you.”

Helpful Report

Posted 3 years ago

Hello, Thank you for reviewing us. We were pleased to be able to replace this quickly for you. Best wishes, Team Alpaca

Posted 3 years ago

“Great products Pity my discount was offered for next purchase after I had bought 5 items. Always pleased with what you sell but this did not impress.”

Helpful Report

Posted 3 years ago

Hello, Thank you for your review. Sorry you were unimpressed, we try to run sales as little as possible but it has become expected for a lot of businesses to participate in Black Friday so we felt we would offer a small discount to our loyal subscribers. We hope this not discourage your custom in future. Best wishes, Team Alpaca

Posted 3 years ago

“My trousers were in stock and arrived in good time”

Helpful Report

Posted 3 years ago

Hello, pleased to provide you with Brax trousers and in good time. Thank you for your review. Best wishes, Team Alpaca

Posted 3 years ago

“A beautiful colourful cardigan, which I can’t wait to show off, when weather improves.”

Helpful Report

Posted 3 years ago

Hello, Thank you reviewing us 5 stars, we really appreciate your feedback. Hope you have had plenty of wear out of your alpaca cardigan. Best wishes, Team Alpaca

Posted 3 years ago

“Excellent efficient service”

Helpful Report

Posted 3 years ago

Hi, Thank you for taking time to review us and leave 5 stars. Best wishes, Team Alpaca

Posted 3 years ago

“Excellent customer service and quality products.”

Helpful Report

Posted 3 years ago

Hi, Thank you for taking time to review us and leave 5 stars. Best wishes, Team Alpaca

Posted 3 years ago

“We love this company. Usually shopping in store but couldn’t at the moment. Ordered 2 pair of Glittens. Only had one of colour I wanted in stock. Sent me pictures of others. Picked another pair. As am local the lovely young lady (Katie) delivered to my door and the postage was refunded. Excellent service and the quality is what we have come to expect from here.”

Helpful Report

Posted 3 years ago

Hello, thank you for choosing to shop online with us when we were closed due to the pandemic. So pleased we could offer you a personal service, we appreciate your custom. Hope you enjoyed wearing your alpaca glittens. Best wishes, Team Alpaca

Posted 3 years ago

“Very nice, very soft and warm.”

Helpful Report

Posted 3 years ago

Hello, Thank you for the 5 star review. Enjoy your alpaca garment, like you say, very soft and warm! Best wishes, Team Alpaca

Posted 3 years ago

“Super speedy delivery, gorgeous, colourful and cozy glittons, ordered teatime, arrived next morning, worn that mid morning, perf ct, thank you.”

Helpful Report

Posted 3 years ago

Hello, Great to have feedback on our Peruvian alpaca glittens thank you, Pleased we could have them with you so quickly to wear. Best wishes, Team Alpaca

Posted 3 years ago

“Fantastic customer service. Initially phoned to see if the colour of snood I wanted was available and spoke to extremely helpful member of staff. Placed order online Monday, goods arrived Tuesday. Thank you Alpaca Clothing!”

Helpful Report

Posted 3 years ago

Hi, Thank you for reviewing us and our alpaca snoods. Always pleased to help with any questions. Kind regards, Team Alpaca

Posted 3 years ago

“Delivery was very fast and the items I ordered are beautiful and perfect”

Helpful Report

Posted 3 years ago

Hello, thank you for taking the time to review us. Pleased you are happy with our products and service. Best wishes, Team Alpaca

Posted 3 years ago

“I am so glad I found Alpaca Clothing. I was sourcing slipper socks and bought two beautiful pairs for gifts. Both came with care instructions which both recipients will appreciate. Not just a gift but a special gift. Thank you.”

Helpful Report

Posted 3 years ago

Hello, So pleased you found the alpaca bed socks that you were looking for. The care instructions are always useful. Thank you for the 5 star review. Best wishes, Team Alpaca

Posted 3 years ago

“Excellent delivery and packaging. Products look good too and will make an excellent Xmas present”

Helpful Report

Posted 3 years ago

Hello, Thank you for Christmas shopping with us, we hope your gifts were well received. Thanks for taking time to review us too. Best wishes, Team Alpaca

Posted 3 years ago

The Alpaca Clothing Co is rated 4.9 based on 1,129 reviews