Name: The Alpaca Clothing Co
Rating: 4.87

Merchant Metrics


Shipping & Delivery
delivery methods	Courier
average delivery time	Next Day
on-time delivery	97%
accurate and undamaged orders	97%
Customer Service
communication channels	Email, Telephone

Visit Website

Phone:

01768 891440

Email:

info@thealpacaclothingco.co.uk

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“Great products and first class service”

Helpful Report

Posted 10 hours ago

Hello Barry, Thank you so much for the review, excellent to hear you are very happy.
Take care
Team Alpaca

Posted 6 hours ago

“An excellent company and brilliant shop. The online service was fast and efficient.”

Helpful Report

Posted 1 day ago

Hello Olwyn,
Thank you so much for the 5 star rating and lovely comments. We do our best always to deliver a first class service! Great to get excellent feed back,
Many Thanks
Team Alpaca

Posted 4 hours ago

“Excellent communication re delivery. Very prompt service.”

Helpful Report

Posted 2 days ago

Hello there,
Thank you so much for the 5 stars and lovely comment. It means alot to our alpaca family!
Take care and we look forward to seeing you again,
Kind Regards
Team Alpaca

Posted 4 hours ago

“They were ok to deal with the delivery was not on time even though the time slot was 8.30 to 5.30”

Helpful Report

Posted 2 days ago

Hello Rob,
Thanks for the 4 star rating and review.
Kind Regards
Team Alpaca

Posted 4 hours ago

“I'm very pleased with my purchase. Lovely colours and warm cardigan. A good fit.”

Helpful Report

Posted 4 days ago

Hello, Thank you so much for leaving us the 5 star rating and lovely review. Take Care,
Team Alpaca

Posted 3 days ago

“I have been buying alpaca toys from the Alpaca Clothing company for a some years. The quality is extraordinary and individual and the service delivered with promptness and grace.”

Helpful Report

Posted 4 days ago

Hello Kate,
Many Thanks for the great review and continued support. It means the world to us!
Take care,
Team Alpaca

Posted 3 days ago

“Have bought baby jumper and a lunch box. Top quality. The softest wool, beautifully made, great colours, true to web side pictures. I am a very happy customer. I will buy again for sure.”

Helpful Report

Posted 5 days ago

Hello Gosia,
Thank you so much for the 5 star rating. It means alot to us all here. Gret to hear1
Thank you so much,
Team Alpaca

Posted 4 hours ago

“I have ordered baby alpaca jumper/sweater and a lunch box. Both are really beautifully made and colourfull. Sweater is made of the softest wool, really top class quality. I will buy something again for sure.”

Helpful Report

Posted 5 days ago

“Very pleased with the jacket bought for my granddaughter for chrismas”

Helpful Report

Posted 6 days ago

Hello Ann, Thank you for the 5 star rating, it means alot to us! So glad you are happy with the jacket for your granddaugter.

Take care
Team Alpaca

Posted 4 hours ago

“Great company. My order arrived the next day. Staff very friendly and efficient.”

Helpful Report

Posted 1 week ago

Hi Dawn,
Thank you for your lovely review, it was a pleasure to help. We hope the alpaca slippers and the alpaca sock box are well received.
Kind regards,
Team Alpaca

Posted 1 week ago

“On telephoning the customer helpline with a sizing query I was put through to an assistant very quickly. Query answered quickly and helpfully. I ordered the item. Item arrived promptly as stated by delivery company with time slot (v useful). Item is exactly as described on the website and arrived with useful suggestions re washing/cleaning item if reqd at later date. My God daughter (who item is for) is going to have a lovely xmas present.”

Helpful Report

Posted 1 week ago

Hello Nigel,
Thank you for this lovely review, we are thrilled to hear that you happy with our service. The fur trimmed alpaca gloves are just beautiful, you have one very luck God daughter this Christmas!
Best wishes,
Team Alpaca

Posted 1 week ago

“This is the second time I have used this company, each time their service has been excellent. Great quality products, and good communication on orders and delivery.”

Helpful Report

Posted 1 week ago

Hi Shrila,
Thank you for taking the time to review us and thank you for continuing to shop with us, your continued support is really appreciated. We hope you love the Alpaca socks.
Best wishes,
Team Alpaca

Posted 1 week ago

“I wanted something special for my young friend Teresa who will be spending New Year in Edinburgh. And you provided it- the lightest and most luxurious baby Aplaca snood. Thank you I am thrilled and I know she will be. Philip Haynes”

Helpful Report

Posted 1 week ago

Hello Philip,
Thank you kindly for reviewing us. The alpaca snoods are incredibly soft and light, it will keep Teresa very warm and cosy whilst in Edinburgh!
Best wishes,
Team Alpaca

Posted 1 week ago

“Speedy delivery of Christmas pressie welly socks which I ordered online. They look & feel fabulous - hopefully when I give them as presents I will get the same reaction - to be continued.....”

Helpful Report

Posted 1 week ago

Hi Jonathan,
Thank you for reviewing us, that's fantastic. We are sure the recipients of the alpaca socks will feel the same way that you do!
Have a wonderful Christmas.
Best wishes,
Team Alpaca

Posted 1 week ago

“I came across this website after my partner had lost his trusty old favourite alpaca hat. I was looking for something similar to replace it that would live up to his last one, and we were not disappointed! In fact this alpaca hat is even better! The hat is superb quality offering exceptional warmth. It is beautifully made, very comfortable to wear and looks good too. Ordering was super easy with great communication, delivery was quick and reliable. Highly recommend this product and company.”

Helpful Report

Posted 1 week ago

Hello Thank you for taking the time to leave us a 5 star rating and a glorious review. It means a lot to our small team.
Many thanks,
Team Alpaca

Posted 1 week ago

“very efficient lovely product”

Helpful Report

Posted 1 week ago

Hi Denise Thank you for the 5 star rating and lovely review. It means alot,
Team Alpaca

Posted 1 week ago

“Wonderful product and super fast delivery”

Helpful Report

Posted 1 week ago

Thank you Bevererly for leaving us a great review, it means alot to us.
Team Alpaca

Posted 1 week ago

“Product looks good but can’t comment on how it performs as it is a Christmas present. The slight niggle I have is with the courier who delivered to a neighbour in error. I was at home and watched him do it but was too slow to make contact with him.”

Helpful Report

Posted 2 weeks ago

Hi Paul, Thank you for the great review and raing! It means alot to us all here at team alpaca.
Kind Regards
Team Alpaca

Posted 1 week ago

“Socks are sublime. Other items are Christmas presents so cannot comment yet.”

Helpful Report

Posted 2 weeks ago

Hi Karen,
Thank you for your review, we hope the Christmas gifts go down well!
Best wishes,
Team Alpaca

Posted 2 weeks ago

“Very pleased with my pima cotton polo neck. I've been buying them for years from an American company but they have stopped supplying them. I wear them under jumpers in the winter, are very comfortable against your skin & don't need ironing. I'm not sure the Alpaca one is quite as good quality but it is much cheaper & perfectly adequate. I like the loose polo neck. Unfortunately for Alpaca they don't wear out . Some of my old ones a VERY old! However I might be tempted by the following colours: a light blue & a dark cream/beige.”

Helpful Report

Posted 4 weeks ago

Hello Rosemary,
We are so pleased you have found us and our pima cotton tops. The quality is second to none and we have such a huge following for them! We hope you continue to shop with us.
Best wishes,
Team Alpaca

Posted 3 weeks ago

The Alpaca Clothing Co is rated 4.87 based on 677 reviews

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