Textile Express Reviews

Name: Textile Express
Rating: 4.94

4.9 Rating 7,051 Reviews

99 %

of reviewers recommend Textile Express

Company Reviews

Metrics

4.9

Based on 7,051 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Textile Express 5 star review on 20th April 2024

384

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, prompt delivery; just unfortunate couldn’t use the fabric as didn’t understand how stiff it would so unable to use to recover outdoor cushions, my mistake. But will use again and send for samples first !”

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Posted 11 months ago

“Excellent service and quick delivery”

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Posted 1 year ago

“Good quality material delivered promptly, would reccomend/use again”

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Posted 1 year ago

“It would be very useful if some sort of scale could be put against fabrics so that one can have a good idea of width of stripe for example. Kind regards”

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Posted 1 year ago

“Lovely fabrics. Looking forward to using it.”

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Posted 1 year ago

“Very prompt and efficient service delivered in a manner that shows that this is a company that values its customers”

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Posted 1 year ago

“pleased with feedback before the delivery and after the goods were received. Delivery company very quick and prompt when we requested the items sent”

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Posted 1 year ago

“Quality fabric, excellent value for money. I would recommend to others.”

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Posted 1 year ago

“All arrived as ordered. Thankyou. Only criticism was that the order was rather slow in coming. I was itching to carry on and had to wait a good week”

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Posted 1 year ago

Hello Gill, Thank you for your order. I am very sorry it was delayed getting to you. Unfortunately due to the Royal Mail strikes some orders are taking longer than usual to be delivered. If you need any order urgently in the future please do us on 01691 670562 and we can always look into or upgrade to the best delivery option for you. Kind Regards, Emily

Posted 1 year ago

“Always a delight to deal with you guys.”

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Posted 1 year ago

“My order was quickly dispatched & delivered. The fabric was just right for the base of garden bench cushion I was making. Marked down as two white marks on the green fabric, but as only for the base & I wanted the cushion made before the good weather disappears, I worked around them.”

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Posted 1 year ago

“a large selection of materials to see and feel, with information on content, maker, size etc to help customers choose. Swatches sent to customer on request. Staff helpful and knowledgeable. Easy to order online.”