Textile Express Reviews

Name: Textile Express
Rating: 4.94

4.9 Rating 7,537 Reviews

99 %

of reviewers recommend Textile Express

Company Reviews

Metrics

4.9

Based on 7,537 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Textile Express 5 star review on 7th July 2025

422

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very prompt delivery. Good quality fabric. I should have take the time to choose a sample as the shade was not quite as I expected it to be from the online image (my fault)”

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Posted 5 years ago

“Lovely fabric at a decent price”

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Posted 5 years ago

“It’s my first order but I found the service fast and accurate.”

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Posted 5 years ago

“Prompt service”

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Posted 5 years ago

“Good choice Happy with price Happy with material I ordered Good to be able to have a sample sent before ordering My only Negative is that the material was creased on arrival - I appreciate that it came by post, but may have been better for it to have come in an box and not folded as much.”

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Posted 5 years ago

“Great quality and fast efficient service”

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Posted 5 years ago

“Lovely panel for cushion but unfortunately not quite cut straight also picture of hare too large for panel meaning ears & feet slightly chopped.”

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Posted 5 years ago

“Very good service”

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Posted 5 years ago

“the fabric is good wish you would put fabric weigh on the web . Service is very good”

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Posted 5 years ago

Hi Lynne, Thank you very much for your feedback. This is something we are looking into including in our listings in the near future. We do offer a free sample service should you wish to feel any of our fabrics before ordering in the future. Regards, Emily

Posted 5 years ago

“Very good service, but should have received email following day after received order. Had to phone to know was well.”

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Posted 5 years ago

“Quick to dispatch but shame all the fabrics were folded despite ordering several meters of multiple fabrics including a velvet”

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Posted 5 years ago

“Textile express always has a wonderful choice of fabrics, quick service and a friendly customer service. Unfortunately this time one of the fabrics was not in stock and it took longer then promised to send my delivery. When I did get the fabrics I was very happy with them.”

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Posted 5 years ago

“Good, quick service”

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Posted 5 years ago

“Happy with materials sent and arrived fairly promptly”

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Posted 5 years ago

“Very good, reliable and quick”

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Posted 5 years ago

“Very prompt in dispatching the order, Parcelforce, however, were another story! Maybe a different courier!”

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Posted 5 years ago

“Seems good variety and prices, although I bought a fabric that looked grey but turned out to be black, so always check!”

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Posted 5 years ago

Hello Helen, Thank you for your feedback. I will certainly look at the image of the Altea Midnight that you ordered and see if we can improve it. Unfortunately although we always try to show a true likeness different screens can display colours different which is why we offer a free sample service on all our fabrics. Regards, Emily

Posted 5 years ago

“Great range and price point. Delivery could be quicker”

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Posted 5 years ago

“I have never been disappointed with the fabric I've purchased - believe me I've purchased a lot. I will purchase from you again and again, especially the Clarke & Clarke velvets! Thank you for being such lovely people with such beautiful fabrics.”

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Posted 5 years ago

“Good product although would prefer less polyamide, good service.”

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Posted 5 years ago

Textile Express is rated 4.9 based on 7,537 reviews